Telecommunications Operations Manager Jobs in Wisconsin

Description

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.

We are seeking a Telecommunications Field Supervisor to join our team in Milton, WI (1112 Gateway Dr, Milton, WI 53563). In this role, you will supervise the day-to-day operations of assigned team members ensuring all tasks assigned to your team are completed in a timely manner and meet organizational quality standards.

Why TAK?

• Full Time
• Paid Weekly
• Compensation: $59K - $79K annually, DOE
• Full Benefits Package (Medical, Dental & Vision)
• Paid Time Off
• 401(k) with Company Match!
• 25K Company Paid Life Insurance
• Independent Work & Team Collaboration
• Career Development & Advancement Opportunities!

The Role

• Supervise the day-to-day operations of assigned team members
• Keep safety as your #1 priority for each of your team members: adhering to company safety standards and all federal, state and local laws
• Champion exceeding client and company performance metrics for your assigned team
• Be your team's "expert" and "go to" resource spending 80%+ time in the field
• Ensure all tasks assigned to your team are completed in a timely manner and meet organizational quality standards
• Oversee initial team member training and provide ongoing feedback and development
• Review 10%+ team member work monthly and provide feedback and/or coaching
• Complete team member safety observations monthly
• Complete employee performance management functions; disciplinary actions, performance reviews and ongoing development
• Maintain and enforce company, federal and state rules and regulations including non-discriminatory practices, payroll and overtime guidelines, etc.
• Ensure that resources (i.e. Company vehicle, company, and client equipment, meters, PDA's, etc) are secured and maintained in proper working order
• Strive to provide the best customer experience every day

Requirements

• 3+ years broadband or telecommunications experience a required, prior leadership experience a plus
• Ability to travel daily, open to a variety of schedules and accessible as the point of escalation
• Excellent customer service, time management, problem-solving and troubleshooting skills
• Ability to build and maintain positive relationships with internal and external customers
• Ability to give feedback; positive and negative when needed
• Strong desire to grow and develop team members
• Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
• Ability to safely navigate various terrains, managing equipment and tools
• Valid driver's license
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting TAKRecruiter@takbroadband.com