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Telecommunications Operations Manager Jobs in Wisconsin

Hikinex

We are seeking a Telecommunications Payload System Engineer with a strong background in electrical ... Previous experience in Space and/or Constellation Operations * Knowledge of requirements Management ...

Quartz

Manager, Technology Operations

Madison, WI · On-site

$116K - $146K/yr

This role will oversee systems administration, network operations, voice/telecommunications systems, and service management processes , ensuring stable, secure, and scalable technology operations ...

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Quartz

Manager, Technology Operations

Madison, WI · On-site

$116K - $146K/yr

This role will oversee systems administration, network operations, voice/telecommunications systems, and service management processes , ensuring stable, secure, and scalable technology operations ...

New

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Telecommunications Operations Manager information

What are some typical challenges Telecommunications Operations Managers face in overseeing network performance?

Telecommunications Operations Managers often encounter challenges such as maintaining network reliability, managing unexpected outages, and ensuring swift resolution of service disruptions. They must coordinate across technical teams, monitor real-time data, and implement preventative maintenance to minimize downtime. Additionally, balancing resource allocation during peak periods and keeping up with evolving technology standards are ongoing aspects of the role. Effective communication and strong leadership skills are essential to address these challenges and deliver consistent service quality.

What does a Telecommunications Operations Manager do?

A Telecommunications Operations Manager oversees the daily operations of telecommunications systems within an organization. They are responsible for managing teams, ensuring network reliability, maintaining equipment, and implementing new technologies. Their role includes coordinating with vendors, optimizing system performance, troubleshooting issues, and ensuring compliance with industry standards and regulations. They play a critical part in keeping communication networks efficient, secure, and up-to-date.

What are the key skills and qualifications needed to thrive as a Telecommunications Operations Manager, and why are they important?

To thrive as a Telecommunications Operations Manager, you need strong knowledge of telecommunications systems, network infrastructure, and project management, usually supported by a relevant degree and industry experience. Familiarity with network management tools, telecommunications protocols, and certifications such as PMP or CCNA is highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and coordinating across departments. These skills ensure reliable service delivery, efficient operations, and the ability to adapt to rapidly evolving technologies in the telecommunications sector.
What are the most commonly searched types of Telecommunications Operations jobs in Wisconsin? The most popular types of Telecommunications Operations jobs in Wisconsin are:
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Telecommunications Operations Manager jobs near you
Critical Environment Operations Manager

Critical Environment Operations Manager

Microsoft

Mount Pleasant, WI • On-site

$185K - $312K/yr

Full-time

Posted 14 days ago

Microsoft rating

8.6

Company rating: 8.6 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

49th of 191 rated software companies

Job description

Overview
Microsoft's Cloud Infrastructure and Operations (MCIO) is the engine that powers our cloud services. As a Critical Environment Operations Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, Office 365, Xbox, OneDrive and the Microsoft Azure platform.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
  • Empower a culture of safety, security, and compliance in all aspects of our datacenter operations
  • Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our datacenters
  • Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
  • Reduce high-impact and human-error Critical Environment (CE) incidents year over year
  • Deliver on cost/energy efficiency initiatives
  • Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
  • Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and business partners
  • Work with regional and global peers to share and build best practices across the entire datacenter portfolio

Qualifications
Required Qualifications:
  • High School Qualification or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience

  • 3+ years' people management experience

Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:
  • Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 15+ years experience in enterprise-level experience managing large scale and complex projects/programs, or critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 17+ years experience in enterprise-level experience managing large scale and complex projects/programs, or critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience
  • 5+ years' people management experience
  • Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCMP
  • 5+ years' experience leading, directly managing, and influencing a diverse organization of full-time employees across multiple disciplines and platforms
  • Demonstrated experience working on large-scale CE projects
  • Demonstrated experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.)

Data Center Operations Management M6 - The typical base pay range for this role across the U.S. is USD $140,200.00 - $284,400.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $185,600.00 - $312,000.00 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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About Microsoft

Sourced by ZipRecruiter

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

Social media

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