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Telecommunications Operations Director Jobs in Riverside, CA

IPS Group

Customer Support Representative

Tustin, CA · On-site

$16.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... telecommunications and parking industries for 25 years. The company is best known for their ... This position typically performs work in a corporate location and reports to the Operations ...

The Rockridge Group

Senior Contract Analyst

Ontario, CA

$89K - $118K/yr

IT Reports to: Director Vendor Management Office JOB SUMMARY: Under minimal direction the Sr. ... Knowledge of healthcare industry and hospital operations * CPM, CPSM, or other related ...

UHS

Manager of Call Center

Riverside, CA · On-site

$93K - $134K/yr

... telecommunications, internal advertising agency, field/clinical operations, and outside vendors to configure and maintain systems & processes essential to consumer and patient access. 6. Direct and ...

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All JobsTelecommunications Operations JobsTelecommunications Operations Director JobsTelecommunications Operations Director Jobs in Riverside, CA

Telecommunications Operations Director information

See Riverside, CA salary details

$35.5K

$112.3K

$187.3K

How much do telecommunications operations director jobs pay per year?

As of Aug 19, 2026, the average yearly pay for telecommunications operations director in Riverside, CA is $112,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $141,400.00 per year, depending on experience, location, and employer.

What is a telecommunications operations director?

Telecommunications Operations Directors are senior management professionals responsible for overseeing the daily operations, maintenance, and strategic planning of telecommunications networks and systems within an organization. They ensure reliable service delivery, manage technical teams, set operational policies, and coordinate with other departments to support business objectives. Their role often includes budgeting, vendor management, and ensuring compliance with industry regulations. Effective Telecommunications Operations Directors combine strong technical knowledge with leadership and problem-solving skills to drive operational excellence.

What are the key skills and qualifications needed to thrive as a telecommunications operations director?

To thrive as a Telecommunications Operations Director, you need expertise in network management, telecommunications infrastructure, and project leadership, usually supported by a degree in engineering, IT, or a related field. Familiarity with telecom management systems, network monitoring tools, and certifications like PMP or ITIL is highly valued. Exceptional strategic planning, problem-solving, and communication skills help drive team performance and manage complex operations. These skills ensure efficient, reliable telecom services and successful execution of large-scale projects in a rapidly evolving industry.

What are some common challenges faced by telecommunications operations directors in managing large-scale network deployments?

Telecommunications Operations Directors often face challenges in coordinating cross-functional teams, ensuring network reliability, and managing large-scale deployments on tight deadlines. Balancing the needs for rapid innovation with regulatory compliance and security is also a frequent concern. Directors must maintain open communication with engineering, customer support, and vendor partners to resolve issues quickly, while continuously optimizing processes to improve service delivery and efficiency.

What is the difference between Telecommunications Operations Director vs Network Manager?

AspectTelecommunications Operations DirectorNetwork Manager
ResponsibilitiesOversees overall telecom systems, strategy, and large-scale operationsManages daily network infrastructure, troubleshooting, and maintenance
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNP or Cisco certificationsBachelor's degree in computer science, IT, or related; certifications like CCNA or Cisco certifications
Work EnvironmentCorporate offices, large telecom facilitiesData centers, network operation centers, corporate offices
Industry UsageCommonly used in large organizations and telecom providersUsed across various industries with network infrastructure needs

The Telecommunications Operations Director focuses on strategic oversight and large-scale telecom operations, while the Network Manager handles daily network management and troubleshooting. Both roles require similar certifications and work environments, but differ in scope and responsibilities.

What job categories do people searching Telecommunications Operations Director jobs in Riverside, CA look for?

The top searched job categories for Telecommunications Operations Director jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Telecommunications Operations Director jobs?

Cities near Riverside, CA with the most Telecommunications Operations Director job openings:

Telecommunications Operations Director jobs near you
Infographic showing various Telecommunications Operations Director job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $112,339 per year, or $54 per hour.

Customer Support Representative

IPS Group

Tustin, CA • On-site

$16.75 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Company: IPS Group, Inc. is a design, engineering and manufacturing company focused on low power wireless telecommunications and parking technologies. IPS manufactures its products locally and has been delivering world-class solutions to the telecommunications and parking industries for 25 years. The company is best known for their patented credit card enabled, solar powered single-space parking meter and web-based management system.
Job Summary:
This position typically performs work in a corporate location and reports to the Operations Coordinator of Enforcement Solutions. The Customer Service Representative provides client services support to clients, public participants and internal team members by assisting with communications, accounting activities, banking and funding activities, vendor management, applications testing and support, client start-up tasks and other duties as designated by the Operations Coordinator.
Essential Duties and Responsibilities:
The essential duties and primary accountabilities below are intended to describe the general requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks, responsibilities or competencies may be documented in the applicant's performance objectives as outlined by the applicant's immediate supervisor or manager.

  • Client phone, chat and email support for the primary EMS applications and Permitting
  • Public phone, chat and email support for the primary EMS applications and Permitting
  • Provide additional training for clients
  • Assist with tasks delegated by the Operations Coordinator
    • Processing of orders for vendors and agencies
    • Respond to bids, bid content gathering and bid production
    • Generation of quotes for services and products
  • Other duties as assigned by the Director of Enforcement Solutions
  • Management client violation schedules, officers lists and applicable EMS data
  • Coordinate client business rules as it affects EMS, Permits and MES
  • Assist with ad-hoc client training
Qualifications Include:
  • The ability and skill to provide operations support as described as normally obtained through two to three years' experience with specific experience in or exposure in parking citation processing and management, operations, vendor management, or procurement is highly desired. Experience with e-commerce, internet merchant account and transaction management highly desired
  • A strong customer service orientation is essential
  • Demonstrated ability to adapt to the changing demands of business is a must
  • A strong understanding of the California Vehicle Code as it pertains to parking enforcement
  • Strong written and verbal communication skills are required. Understanding of differences in company product lines on multiple platforms as they relate to services provided to clients and participants, how daily work functions impact product lines and platforms is required
  • Must possess an in-depth understanding of the municipal parking enforcement industry and the marketplace
  • Strong critical thinking skills for complex issues and understanding of interdepartmental impacts to solutions are required
  • Understanding of parking product and the ability to process all parking related catalog activity
  • Minimum 3+ years in parking citation processing, enforcement and/or management
  • Understanding of parking enforcement technology as it pertains to mobile enforcement device, License Plate Recognition (LPR) technology and residential permit program management
Education & Experience:
  • High school diploma required
  • Post-high school education is preferred but may be supplemented with industry specific experience and on-the-job training
  • Customer service training or comparable training or coursework preferred
  • Knowledge of the parking enforcement and citation industry, common business practices, California Vehicle Code, California state surcharge legislation, finance and accounting is preferred
  • Bilingual preferred (Spanish)

Physical Demands, Equipment and Machinery:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
Sitting, standing, walking, lifting, and storing supplies and materials throughout the day could be typical of this position. Performing work on a desktop or laptop computer requiring manual dexterity to operate keyboards, fax machines, calculators, photocopying equipment, cell phone and multi-line phone could be typical of this position.
Work Environment:
The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
The position is in an office. The environment is clean and typically free from dust and hazardous materials. This indoor environment is temperature controlled. Occasional travel may be required.
Note: The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this classification. Nothing in the job description restricts IPS Group, Inc. from the right to change, assign, or reassign duties and responsibilities at any time for any reason. Furthermore, they do not establish a contract for employment as this is an "AT-Will" employer.
It is the policy of the Company not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, sexual orientation, or veteran status.
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
HSA/FSA
Salary range: $26-$28/hr
An Equal Opportunity/Affirmative Action Employer-M/F/D/V

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