Telecommunications Operations Director Jobs in Reston, VA

Safety. Hope. Empowerment.

Serving Loudoun since 1984 · Free · Confidential · Trauma-informed · Survivor-centered

For more than 40 years, LAWS has been where Loudoun County turns when domestic violence, sexual assault, dating violence, stalking, or child abuse shatters a life. It began in 1984 with three local women, $3,000, and immeasurable determination; a year later, they opened the county's first- and still only- emergency shelter for survivors fleeing domestic violence. Today, LAWS is the County's designated provider of free, confidential services for survivors: a 24/7 crisis hotline, emergency shelter, on-staff attorneys providing free legal representation (the only domestic violence and sexual assault nonprofit in Virginia to do so), trauma therapy for children and adults, hospital accompaniment, bilingual services, prevention education, and the Loudoun Child Advocacy Center. LAWS also holds the county's response together- coordinating the Domestic Abuse Response Team, co-leading the Sexual Assault Response Team, and convening the child-abuse Multidisciplinary Team- so help arrives coordinated rather than fragmented.

The need has never been greater. In fiscal year 2025 alone, LAWS answered 1,256 crisis calls- 162 of them flagged as potential homicide risks- and provided 4,291 nights of safe shelter to 178 people, more than half of them children. Its advocates logged 5,224 hours alongside 707 survivors; its attorneys secured 36 protective orders; and its Child Advocacy Center conducted 197 forensic interviews for children. Since 2019, survivors report abuse that is dramatically more dangerous- weapons used or threatened up 77 percent, and homelessness caused by domestic violence up 161 percent. Through all of it, LAWS never turns a survivor away, and stewards its resources so carefully that 73 cents of every dollar goes straight to services- earning it 2025 Best Nonprofit in Loudoun.

Every survivor who comes through our doors has already shown extraordinary courage by asking for help. Our responsibility as a community is to make sure that when they do, we have a place worthy of that courage.

Where This Role Comes In - Director of Finance and Operations

As the Director of Finance and Operations, you are the steward who makes LAWS's promises keepable. Every night of safe shelter, every hour of advocacy, every dollar that reaches a survivor rests on finances that are sound, grants that stay compliant, and operations that simply work- and that is your domain. With roughly 60 percent of LAWS's funding coming from government grants and contracts, and more philanthropy flowing through the organization than at any point in its history, you protect the very foundation of the mission: keeping LAWS audit-ready, the reporting airtight, and the trust of funders and the community fully intact.
LAWS is in the midst of the most ambitious undertaking in its history- a new $11.6 million shelter and community services center, and the largest human services capital campaign in Loudoun County history, powered by philanthropy. An organization moving that much investment while it grows needs finance and operations strong enough to carry the weight, and that is what you will build and safeguard: the systems, controls, and discipline that let LAWS scale with integrity and manage every dollar with the rigor survivors and donors deserve. This is the role for someone who understands that behind every act of courage a survivor takes, LAWS has to keep the lights on, the doors open, and 73 cents of every dollar reaching the people who need it- and who takes real pride in being that person

PRIMARY DUTIES

• Provide day-to-day financial oversight, controls, and reporting in partnership with LAWS' contracted accounting firm, ensuring accuracy, timeliness, and integrity.
• Lead annual budgeting, forecasting, and cash-flow monitoring, and deliver clear, reliable financial reporting to the CEO and Board.
• Maintain strong financial controls and documentation, keep the organization audit-ready, and coordinate the annual audit and tax filings.
• Ensure grant-funded activity and restricted funds are spent and reported in full compliance with funder requirements, in coordination with the Grants Manager.
• Oversee core financial workflows, including billing, accounts payable/receivable, purchasing, reimbursement, and expense coding.
• Improve, streamline, and strengthen the operational systems, workflows, and administrative infrastructure that keep the organization running.
• Supervise and develop the administrative team (HR, grants, and finance/operations support).
• Manage vendor, IT, telecommunications, facilities, and security relationships to ensure quality, value, and accountability.
• Provide oversight of HR systems and personnel administration in partnership with the HR Manager, supporting workforce planning and compliance.
• Lead practical efficiency initiatives, streamlining, consolidating, and automating routine work, to strengthen operations as LAWS grows.

ORGANIZATIONAL VALUES

• Empathy
• Accountability
• Empowerment
• Adaptability
• Effective Communication

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor's Degree in Accounting, Finance, Business Administration, Nonprofit Management, or a related field, or equivalent experience
• Demonstrated nonprofit finance background
• 3-5 years of progressive experience in nonprofit finance and operations
• Solid financial acumen, with experience in budgeting, financial reporting, and compliance.
• Experience with grant-funded organizations, including restricted funding and grant compliance.
• Experience coordinating outsourced accounting, payroll, or IT providers, and managing vendor relationships.
• Strong organization, problem-solving, and communication skills, with the ability to manage multiple priorities.

PREFFERED

• Supervisory experience.
• Experience in nonprofit human services.
• Experience improving or streamlining operational and financial systems.
• Experience with nonprofit accounting systems, grant compliance, and audit coordination.
• Familiarity with QuickBooks Online, Bill.com, payroll/timekeeping systems, nonprofit grants management, and Microsoft 365.
• CPA, MBA, or nonprofit financial-management certification

LAWS is an equal opportunity employer.

LAWS is a drug-free workplace

Post-Conditional Offer Contingencies: Criminal background, sex offender