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Director Operations Manager Startup Jobs in Reston, VA

First Book

Director, Operations

Washington, DC · On-site

The Director of Operations leads the Operations and Member Services functions and manages critical ... Manage and improve endtoend operational processes, including order placement, inventory management ...

First Book

Director, Operations

Washington, DC · On-site

The Director of Operations leads the Operations and Member Services functions and manages critical ... Manage and improve endtoend operational processes, including order placement, inventory management ...

First Book

Director, Operations

Washington, DC · On-site

The Director of Operations leads the Operations and Member Services functions and manages critical ... Manage and improve end‑to‑end operational processes , including order placement, inventory ...

First Books

Director, Operations

Washington, DC · On-site

$102K/yr

The Director of Operations leads the Operations and Member Services functions and manages critical ... Manage and improve end‑to‑end operational processes , including order placement, inventory ...

First Book

Director, Operations

Washington, DC · On-site

$102K/yr

The Director of Operations leads the Operations and Member Services functions and manages critical ... Manage and improve end-to-end operational processes, including order placement, inventory ...

GI Alliance

Director, Operations (32163)

Woodbridge, VA · On-site

The Director is responsible for clinical operations, productivity performance expectations ... Collaborates with executives, management, and other key stakeholders to create and support policies ...

New

KINDERCARE

Director Operations - Creme

Chantilly, VA

$34K - $62K/yr

As the Creme School Director of Operations, you will: Develop and implement operational plans ... Manage relationships with vendors, contractors, and service providers to address facility needs.

shrm

Director, Operations CEO Action

Alexandria, VA

Summary The Director, Operations, CEO Action, leads the strategic and operational execution of a ... Lead the operational management of CEO Action, including planning, execution, and optimization of ...

New

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All JobsOperations Startup JobsDirector Operations Manager Startup JobsDirector Operations Manager Startup Jobs in Reston, VA

Director Operations Manager Startup information

See Reston, VA salary details

$35.4K

$112K

$186.7K

How much do director operations manager startup jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director operations manager startup in Reston, VA is $112,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director operations manager in a startup, and why are they important?

A Director Operations Manager in a startup typically requires strong leadership, business acumen, problem-solving abilities, and experience in scaling operations, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with project management tools (like Asana or Trello), data analytics platforms, and financial management systems is crucial. Exceptional communication, adaptability, and resilience help navigate the fast-paced and often ambiguous startup environment. These skills ensure efficient operations, foster team alignment, and drive sustainable growth during critical early-stage development.

What is the difference between Director Operations Manager Startup vs Operations Manager?

AspectDirector Operations Manager StartupOperations Manager

While both roles focus on overseeing daily operations, the Director Operations Manager Startup typically has broader strategic responsibilities, leadership over multiple teams, and involvement in high-level planning. The Operations Manager usually handles day-to-day operational tasks, process improvements, and team management within a specific department. Both roles require similar credentials like experience in operations, but the Director role often demands more extensive leadership experience and strategic skills. Employers in startups frequently use these titles interchangeably, but the scope and seniority differ significantly.

What does a director operations manager do at a startup?

A Director Operations Manager at a startup oversees the daily operations and ensures that all business processes run smoothly and efficiently. They are responsible for managing teams, setting and tracking operational goals, and implementing strategies to optimize workflow and productivity. This role often involves coordinating between different departments, handling budgets, and identifying areas for improvement to support the startup's growth. Additionally, they play a key part in establishing company policies and adapting operations as the business evolves.

How does a director operations manager at a startup typically balance strategic planning with hands-on problem solving?

In a startup environment, a Director Operations Manager often wears many hats, blending high-level strategic planning with direct involvement in daily operations. You'll be expected to set long-term operational goals, but also step in to troubleshoot urgent issues or streamline processes as needs arise. This dual focus requires adaptability, prioritization skills, and close collaboration with teams such as product development, sales, and finance. The dynamic nature of startups means you'll frequently shift between planning, execution, and cross-functional coordination, making time management and communication essential for success.
What are popular job titles related to Director Operations Manager Startup jobs in Reston, VA? For Director Operations Manager Startup jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Director Operations Manager Startup jobs in Reston, VA look for? The top searched job categories for Director Operations Manager Startup jobs in Reston, VA are:
What cities near Reston, VA are hiring for Director Operations Manager Startup jobs? Cities near Reston, VA with the most Director Operations Manager Startup job openings:
Director Operations Manager Startup jobs near you
Infographic showing various Director Operations Manager Startup job openings in Reston, VA as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $112,026 per year, or $53.9 per hour.

Director, Operations

First Book

Washington, DC • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Salary: 102,000

ABOUT FIRST BOOK

First Book is a leading nonprofit social enterprise dedicated to removing barriers to quality education for children in need. Through innovative publicprivate partnerships and a national network of more than 600,000 educators, program leaders, and community organizations, First Book has distributed over 250 million books and educational resources to under-resourced communities. Our work spans e-commerce (First Book Marketplace), research and insights (First Book R&I), and tailored program development (First Book Accelerator), all designed to elevate the voices and needs of educators serving children in low-income communities.

ABOUT THE ROLE

The Director of Operations plays a key role in ensuring the First Book Marketplace delivers a bestinclass online experience for our network of 600,000+ educators and program leaders serving children in need. The Director of Operations leads the Operations and Member Services functions and manages critical external supply chain partnerships to support strong operational performance and an exceptional member experience.

This role oversees the full movement of incoming and outgoing inventory across multiple warehouses, drives process improvements that streamline operations, and ensures reliable, highquality service delivery. The Director of Operations is responsible for the daily, weekly, and monthly operational rhythms that support performance management and the successful execution of projects that enhance the member journey.


Success in this role requires strong crossfunctional communication, close collaboration with the Information Technology team, and the ability to advance the organizations shift toward datadriven decisionmaking. We are seeking a businessfocused leader with strong analytical, communication, and managerial skills, proven crossfunctional experience, and supply chain expertise to help drive sustainable revenue growth through improved member experiences.

WHAT YOULL OWN

  • Lead and develop the Operations and Member Services teams, ensuring staff have the tools, training, and support needed to deliver highquality service.
  • Oversee warehouse, shipping, freight, and fulfillment partnerships, ensuring strong vendor performance, efficient operations, and a positive member experience.
  • Manage and improve endtoend operational processes, including order placement, inventory management, shipping, fulfillment, and quality assurance.
  • Drive continuous improvement initiativesthat increase accuracy, efficiency, scalability, and customer satisfaction across operational workflows.
  • Partner with IT to enhance operational systems, including automation, reporting, inventory management, and user acceptance testing for Marketplace and system updates.
  • Strengthen customer experience operationsby collaborating with Member Services on escalation management, process improvements, and crossfunctional communication.
  • Oversee operational budgeting and financial processes, including forecasting, invoice reconciliation, and reporting on warehousing, shipping, and fulfillment expenses.
  • Track and report departmental KPIs, translating organizational goals into measurable team objectives and datadriven recommendations.
  • Lead hiring, onboarding, coaching, and performance managementfor Operations and Member Services staff, ensuring clear expectations and professional development.

EDUCATION

  • Bachelors degree required; Masters degree preferred.

SKILLS & EXPERIENCE

  • Strong understanding of customer experience principles and the operational processes that support a seamless customer journey.
  • Excellent organizational, communication, and project management skills, with the ability to manage multiple priorities and diverse viewpoints.
  • High comfort with data and analytics, including the ability to use Salesforce, Magento, Excel, and other data sources to inform decisions.
  • Ability to quickly learn and master new systems, technologies, and operational tools.
  • Experience collaborating across departments to design effective solutions and improve processes.
  • Familiarity with FTP and API data exchanges.
  • Ability to remain calm, flexible, and solutions oriented in complex or high pressure situations.
  • Minimum 5 years of experience in operations, inventory management, fulfillment, or related functions, including procurement, receiving, stocking, shipping, billing, and order troubleshooting.
  • Experience managing internal teams and external operational partners.
  • Strong understanding of warehouse operations, customer service workflows, and freight logistics.
  • Intermediate or higher Excel skills, including formulas and functions.
  • Demonstrated experience developing or improving SOPs based on process analysis and technology enhancements.
  • Commitment to First Books mission and ability to thrive in a dynamic, fast-paced environment.


COMPENSATION & BENEFITS:


Total Rewards - In compliance with the District of Columbia Wage Transparency Act, First Book will provide the pay range for this position to applicants upon request or as part of the job posting.


Salary Range: $102,000 annually.


All full-time employees are eligible for the following:

  • Medical and dental insurance coverage
  • Life insurance and Accidental Death and Dismemberment (AD&D) coverage
  • Paid vacation and sick leave
  • 12 paid holidays annually
  • 401(k) retirement plan with employer matching contributions
  • Employer-provided parking stipend (Washington, DC)


TO APPLY

  • Submit a resume and a cover letter detailing your interest in this position.
  • Only applications submitted through First Book's approved platform will be considered.
  • Applications submitted through external or unapproved sites will not be reviewed.
    • First Book does not accept unsolicited recruiter submissions and does not pay fees for resumes submitted outside of a formal written agreement.


EQUAL EMPLOYMENT OPPORTUNITY

First Book is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital status, personal appearance, family responsibilities, genetic information, matriculation, political affiliation, veteran status, or any other status protected by applicable federal, District of Columbia, or local law.


ACCOMMODATIONS

First Book is committed to providing reasonable accommodations to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, in accordance with applicable law. Applicants requiring accommodations during the application or interview process should submit a written request to First Books Human Resources department.


WORK PRESENCE & EMPLOYMENT CONDITIONS

  • The role is structured as a hybrid position.
  • Therefore, this position requires regular in-office presence at First Book's Washington, DC office on designated days to support internal collaboration and partnership activities.
  • Reasonable accommodation will be considered in accordance with applicable federal, state, and local laws.
  • Relocation assistance is not provided. Candidates who relocate do so at their own expense.


CONNECT WITH FIRST BOOK

https://www.facebook.com/FirstBook

https://twitter.com/firstbook

https://www.youtube.com/user/firstbook

https://www.instagram.com/firstbookorg/