ZipRecruiter

Log In

1

Director Of Client Operations Jobs in Reston, VA

Cooley

Director of Client Accounts

Washington, DC

Director of Client AccountsCooley is seeking a Director of Client Accounts to join the Accounting ... Oversee end-to-end billing operations, ensuring accuracy, efficiency, compliance, and timely month ...

Cooley LLP

Director of Client Accounts

Reston, VA

Director of Client AccountsCooley is seeking a Director of Client Accounts to join the Accounting ... Oversee end-to-end billing operations, ensuring accuracy, efficiency, compliance, and timely month ...

Cooley

Director of Client Accounts

Reston, VA

Director of Client AccountsCooley is seeking a Director of Client Accounts to join the Accounting ... Oversee end-to-end billing operations, ensuring accuracy, efficiency, compliance, and timely month ...

Cooley LLP

Director of Client Accounts

Washington, DC

Director of Client AccountsCooley is seeking a Director of Client Accounts to join the Accounting ... Oversee end-to-end billing operations, ensuring accuracy, efficiency, compliance, and timely month ...

Cooley LLP

Director of IP Client Service

Reston, VA

Director of IP Client Service Cooley is seeking a Director of IP Client Service to join Cooley's IP ... Collaborate with the Director of IP Operations to assist with the development or enhancement of ...

Cooley

Director of IP Client Service

Washington, DC

Director of IP Client Service Cooley is seeking a Director of IP Client Service to join Cooley's IP ... Collaborate with the Director of IP Operations to assist with the development or enhancement of ...

Cooley

Director of IP Client Service

Reston, VA

Director of IP Client Service Cooley is seeking a Director of IP Client Service to join Cooley's IP ... Collaborate with the Director of IP Operations to assist with the development or enhancement of ...

Cooley LLP

Director of IP Operations

Washington, DC

Director of IP Operations Cooley is seeking a Director of IP Operations to join Cooley's IP team ... Together with the Director of Client Accounts and IP Services management, recommend and implement ...

Cooley LLP

Director of IP Operations

Reston, VA

Director of IP Operations Cooley is seeking a Director of IP Operations to join Cooley's IP team ... Together with the Director of Client Accounts and IP Services management, recommend and implement ...

Cooley

Director of IP Operations

Reston, VA

Director of IP Operations Cooley is seeking a Director of IP Operations to join Cooley's IP team ... Together with the Director of Client Accounts and IP Services management, recommend and implement ...

Cooley

Director of IP Operations

Washington, DC

Director of IP Operations Cooley is seeking a Director of IP Operations to join Cooley's IP team ... Together with the Director of Client Accounts and IP Services management, recommend and implement ...

CityScape Metro Group

Director of Operations

Reston, VA · On-site

$60K - $100K/yr

... client experience, and operational excellence. This is not an assistant role. This is a leadership ... What Success Looks Like A successful Director of Operations will: * increase organizational speed ...

Compass Group

Director of Operations

Washington, DC

$90K - $95K/yr

Job Summary Working as the Director of Operations you are responsible for maintaining the account along with the General Manager in accordance with the approved budget while meeting client ...

Compass Group

Director of Operations

Washington, DC · On-site

$90K - $95K/yr

Job Summary Working as the Director of Operations you are responsible for maintaining the account along with the General Manager in accordance with the approved budget while meeting client ...

Compass Group

Director of Operations

Washington, DC · On-site

$90K - $95K/yr

Job Summary Working as the Director of Operations you are responsible for maintaining the account along with the General Manager in accordance with the approved budget while meeting client ...

Occasions

Director of Operations

Washington, DC · On-site

$90K - $95K/yr

Job Summary Working as the Director of Operations you are responsible for maintaining the account along with the General Manager in accordance with the approved budget while meeting client ...

next page

Showing results 1-20

All JobsDirector Of Client Operations JobsDirector Of Client Operations Jobs in Reston, VA

Director Of Client Operations information

See Reston, VA salary details

$35.4K

$112K

$186.7K

How much do director of client operations jobs pay per year?

As of Jun 22, 2026, the average yearly pay for director of client operations in Reston, VA is $112,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $141,000.00 per year, depending on experience, location, and employer.

How much do client directors get paid?

Client Directors typically earn between $80,000 and $150,000 annually, depending on experience, industry, and location. Senior roles with extensive client management responsibilities or in high-demand sectors can offer higher compensation, often including bonuses and benefits.

What are the key skills and qualifications needed to thrive as a Director Of Client Operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a Director of Client Operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What does a director of client operations do?

A director of client operations oversees the delivery of services to clients, manages client relationships, and ensures operational efficiency within a company. They coordinate between teams, develop strategies to improve client satisfaction, and often use tools like CRM systems to track client interactions and performance metrics.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media directors, executive producers, or media agency leaders often earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with industry tools like media planning software and analytics platforms.

What jobs pay 500,000 a year in the US?

In the US, high-level executive roles such as CEOs, CFOs, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Certain specialized roles like top-tier surgeons, investment bankers, and successful entrepreneurs can also reach or surpass this income level, often supplemented by bonuses, stock options, or profit sharing. For a Director of Client Operations, reaching this salary typically requires extensive experience, leadership in large organizations, and performance-based incentives.
What job categories do people searching Director Of Client Operations jobs in Reston, VA look for? The top searched job categories for Director Of Client Operations jobs in Reston, VA are:
What cities near Reston, VA are hiring for Director Of Client Operations jobs? Cities near Reston, VA with the most Director Of Client Operations job openings:
Director Of Client Operations jobs near you
Director of Client Accounts

Director of Client Accounts

Cooley

Washington, DC

Full-time

Medical, Dental, Vision, Life, PTO

Posted 6 days ago

Job description

Director of Client AccountsCooley is seeking a Director of Client Accounts to join the Accounting & Finance team.Position summary: The Director of Client Accounts partners closely with attorneys and firm leadership to drive strong billing practices, support overall financial performance, and enhance billing efficiency. A key focus of the role is leveraging technology and process improvements to optimize billing workflows and shorten the billing cycle, while maintaining high standards of accuracy and service. Specific duties and responsibilities include, but are not limited to, the following:Position responsibilities:
  • Lead and manage US and Asia direct reports, including staffing, workload oversight, and employee lifecycle activities in partnership with HR
  • Oversee end-to-end billing operations, ensuring accuracy, efficiency, compliance, and timely month-end close, and deliver performance reporting to CFO and Director of Revenue
  • Drive continuous process improvements to eliminate inefficiencies and enhance billing workflows
  • Monitor, report, and escalate unbilled WIP aging to partners and leadership, ensuring visibility to revenue exposure on matters where work has been performed but invoices have not yet been billed
  • Work closely with New Business to evaluate new and updated Outside Counsel Guidelines (OCGs), propose amendments, identifying non-compliant or unfeasible requirements, and determine overall acceptability of engagement terms
  • Oversee Intellectual Property (IP) billing operations, including management of patent fixed-rate structures, annual rate updates, creation and retirement of task codes, guidance on billing procedures, and implementation of invoice template changes
  • Serve as a resource to billing partners, by providing guidance on billing best practices, including discounting, matter closures, financial analysis, and effective invoice presentation
  • Oversee biannual PwC audit processes by coordinating the collection of approved pro formas and supporting documentation, ensuring all billing approvals (including write-offs and discounts) are properly documented, validating compliance with client billing guidelines, and managing submission of audit materials through the PwC portal
  • Track and manage secondment agreements, including identifying new agreements and coordinating with the team to issue monthly secondment services for prior periods
  • Serve as direct supervisor and mentor to direct reports
  • Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests
  • Support business professional development and continued educational opportunities
  • In collaboration with immediate supervisor and central HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events
  • All other duties as assigned or required
Skills and experience:Required:
  • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
  • Ability to work extended and/or weekend hours, as required
  • Ability to travel, as required
  • 10+ years of directly relevant exempt level applicable experience in the field with 5+ years management experience in relevant roles
  • Bachelor's Degree
Preferred:
  • Supervisory experience
  • Prior law firm experience
  • 3E experience highly preferred
Competencies:
  • Entrepreneurial by nature
  • Excellent attention to detail
  • Exceptional interpersonal and communication skills with ability to facilitate and solve problems
  • Ability to organize, prioritize and coordinate multiple activities often under tight timelines
  • Ability to drive projects to completion and achieve goals
  • Strong judgment
  • Team-player with collaborative spirit
  • Unwavering ability to handle and maintain confidentiality regarding firm information, projects, and client data
  • High level of professionalism at all times
  • Demonstrated ability to lead through influence and develop talent
  • Proactive, analytical mindset
  • Effective presentation skills
Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.The expected hourly pay range for this position with a work schedule of 40 hours per week is $280,000 - $340,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Apply