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Telecommunications Operations Director Jobs in Raleigh, NC

Delta Oaks Group

Civil Engineer I

Raleigh, NC · On-site

The candidates projects will primarily consist of telecommunication, renewable energy, and data ... Duties and Responsibilities Working as part of a team under the direct supervision of a ...

Delta Oaks Group

Civil Engineer I

Raleigh, NC · On-site

Duties and Responsibilities Working as part of a team under the direct supervision of a ... Completing spatial layout of telecommunication and renewable energy related facilities based on ...

kgs

Data Center Tech

Durham, NC

The computer operations centers support the programmatic, administrative, management information ... Update and develop specialized information reports as directed. Panel schedules would be an example ...

kgs

Data Center Tech

Durham, NC · On-site

The computer operations centers support the programmatic, administrative, management information ... Update and develop specialized information reports as directed. Panel schedules would be an example ...

Belcan

IT End User Support Analyst - Level 2

Raleigh, NC

$32 - $38/hr

... operations throughout the U.S., and will report directly to the Manager, IT End User Support. This ... Supports the IT Network Management, IT Systems Management and IT Telecommunications teams with ...

Belcan

IT End User Support Analyst - Level 2

Raleigh, NC · On-site

$32 - $38/hr

... operations throughout the U.S., and will report directly to the Manager, IT End User Support. This ... Supports the IT Network Management, IT Systems Management and IT Telecommunications teams with ...

Koniag, Inc.

Data Center Tech

Durham, NC · On-site

$26 - $31/hr

The computer operations centers support the programmatic, administrative, management information ... Update and develop specialized information reports as directed. Panel schedules would be an example ...

East Wake Academy

OFFICE PERSONNEL

Zebulon, NC · On-site

$14.25 - $18.75/hr

... security and telecommunications system. Assists students, staff members, and families as needed ... Works collaboratively with our Operations Manager. * Reports to Executive Director of Scholars ...

Belcan

IT End User Support Analyst - Level 2

Raleigh, NC · On-site

$32 - $38/hr

... operations throughout the U.S., and will report directly to the Manager, IT End User Support. This ... Supports the IT Network Management, IT Systems Management and IT Telecommunications teams with ...

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Telecommunications Operations Director information

See Raleigh, NC salary details

$33.1K

$104.7K

$174.5K

How much do telecommunications operations director jobs pay per year?

As of Jul 7, 2026, the average yearly pay for telecommunications operations director in Raleigh, NC is $104,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $131,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Telecommunications Operations Directors in managing large-scale network deployments?

Telecommunications Operations Directors often face challenges in coordinating cross-functional teams, ensuring network reliability, and managing large-scale deployments on tight deadlines. Balancing the needs for rapid innovation with regulatory compliance and security is also a frequent concern. Directors must maintain open communication with engineering, customer support, and vendor partners to resolve issues quickly, while continuously optimizing processes to improve service delivery and efficiency.

What are the key skills and qualifications needed to thrive as a Telecommunications Operations Director, and why are they important?

To thrive as a Telecommunications Operations Director, you need expertise in network management, telecommunications infrastructure, and project leadership, usually supported by a degree in engineering, IT, or a related field. Familiarity with telecom management systems, network monitoring tools, and certifications like PMP or ITIL is highly valued. Exceptional strategic planning, problem-solving, and communication skills help drive team performance and manage complex operations. These skills ensure efficient, reliable telecom services and successful execution of large-scale projects in a rapidly evolving industry.

What is the difference between Telecommunications Operations Director vs Network Manager?

AspectTelecommunications Operations DirectorNetwork Manager
ResponsibilitiesOversees overall telecom systems, strategy, and large-scale operationsManages daily network infrastructure, troubleshooting, and maintenance
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNP or Cisco certificationsBachelor's degree in computer science, IT, or related; certifications like CCNA or Cisco certifications
Work EnvironmentCorporate offices, large telecom facilitiesData centers, network operation centers, corporate offices
Industry UsageCommonly used in large organizations and telecom providersUsed across various industries with network infrastructure needs

The Telecommunications Operations Director focuses on strategic oversight and large-scale telecom operations, while the Network Manager handles daily network management and troubleshooting. Both roles require similar certifications and work environments, but differ in scope and responsibilities.

What are Telecommunications Operations Directors?

Telecommunications Operations Directors are senior management professionals responsible for overseeing the daily operations, maintenance, and strategic planning of telecommunications networks and systems within an organization. They ensure reliable service delivery, manage technical teams, set operational policies, and coordinate with other departments to support business objectives. Their role often includes budgeting, vendor management, and ensuring compliance with industry regulations. Effective Telecommunications Operations Directors combine strong technical knowledge with leadership and problem-solving skills to drive operational excellence.
What are popular job titles related to Telecommunications Operations Director jobs in Raleigh, NC? For Telecommunications Operations Director jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Telecommunications Operations Director jobs in Raleigh, NC look for? The top searched job categories for Telecommunications Operations Director jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Telecommunications Operations Director jobs? Cities near Raleigh, NC with the most Telecommunications Operations Director job openings:
Telecommunications Operations Director jobs near you
Infographic showing various Telecommunications Operations Director job openings in Raleigh, NC as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $104,674 per year, or $50.3 per hour.
Network/Telecom Specialist- Tier I

Network/Telecom Specialist- Tier I

CYNET SYSTEMS

Raleigh, NC • On-site

$30 - $35/hr

Contractor

Re-posted 4 days ago

Job description

Job Overview:

Requirement/Must Have:

  • Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.
  • Knowledge regarding at least one of the following vendor products: Juniper, VMWare, Microsoft, Cisco.
  • Strong writing skills to maintain organized documentation.
  • Knowledge of network cabling, network classification and network topology.
  • Experience with VOIP technologies is a plus.
  • Experience in a NOC environment is preferred.

Responsibilities:

  • Monitoring the statewide Emergency Services IP Network (ESInet) and NG911 systems 24/7 to identify outages, alarms, or performance issues.
  • Acting as the first point of contact for PSAPs (Public Safety Answering Points) reporting technical problems or service interruptions.
  • Receiving, triaging, documenting, and tracking support tickets through resolution.
  • Troubleshooting network, telecom, and connectivity issues affecting 911 operations.
  • Communicating with 911 Directors and Supervisors, Telecommunications carriers, Service providers, Internal Board and AT&T Tiger Team regarding outages, maintenance, and incident response.
  • Escalating complex incidents to Tier II and Tiger Team technicians, or additional vendors and carriers when needed.
  • Maintaining documentation, ticket narration, and operational logs in Salesforce.
  • Supporting operational continuity during emergencies, severe weather events, and disaster response situations.
  • Monitoring network security, system health, and telecommunications performance across PSAPs statewide.
  • Coordinating reroutes or alternate communications paths during outages or call surges to maintain uninterrupted 911 service.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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