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Telecommunications Manager Jobs in Indiana (NOW HIRING)

Telecommunications Operator

Fort Wayne, IN · On-site

$18.25 - $25.25/hr

Summary The Telecommunications Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or ...

... telecommunications management, security, parking, and personal property procurement, supply, and disposal * Implement procedures to improve productivity and customer service * Some administrative ...

... telecommunications management, security, parking, and personal property procurement, supply, and disposal * Implement procedures to improve productivity and customer service * Some administrative ...

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Showing results 1-20

Telecommunications Manager information

See Indiana salary details

$38.1K

$88.7K

$126.6K

How much do telecommunications manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for telecommunications manager in Indiana is $88,744.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,100.00 and $106,600.00 per year, depending on experience, location, and employer.

What is the difference between Telecommunications Manager vs Network Administrator?

AspectTelecommunications ManagerNetwork Administrator
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like Cisco CCNA or CompTIA Network+Bachelor's degree in computer science, IT, or related; certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentOversees telecom systems, manages vendors, and plans infrastructure in corporate or service provider settingsMaintains and troubleshoots computer networks, servers, and security within organizations
Employer & IndustryTelecom companies, large corporations, service providersIT departments across various industries, including healthcare, finance, and tech

While both roles require networking certifications and involve IT infrastructure, the Telecommunications Manager focuses on managing telecom systems and vendor relationships, whereas the Network Administrator handles day-to-day network operations and security.

What does a Telecommunications Manager do?

A Telecommunications Manager is responsible for overseeing the installation, maintenance, and operation of telecommunications systems within an organization. This includes managing phone systems, internet networks, and sometimes video conferencing tools to ensure efficient and secure communication. They also supervise technical staff, coordinate with vendors, monitor system performance, and plan for upgrades or expansions. Their work ensures that all communication technologies function smoothly and meet the organization's needs.

What are some common challenges Telecommunications Managers face when overseeing large-scale network upgrades?

Telecommunications Managers often encounter challenges such as coordinating multiple vendors and stakeholders, managing downtime to minimize operational disruptions, and ensuring network security during transitions. They must also keep teams aligned on project milestones while troubleshooting unexpected technical issues. Success in this role requires strong project management skills, proactive communication, and the ability to adapt quickly to evolving technology and organizational needs.

How much does a communications manager earn?

A telecommunications manager typically earns a median annual salary of around $100,000, with salaries varying based on experience, location, and company size. Senior managers or those in high-demand areas can earn significantly more, especially with relevant certifications and technical skills in network systems and project management.

What is the highest paying job in telecommunications?

The highest paying roles in telecommunications often include senior executive positions such as Chief Technology Officer (CTO) or Vice President of Engineering, which can earn six-figure salaries or higher. These roles typically require extensive experience, advanced technical knowledge, and leadership skills in network infrastructure, systems management, or strategic planning.

What is the highest salary in telecom?

The highest salaries for Telecommunications Managers can exceed $150,000 annually, especially in senior roles or in large organizations with extensive networks. Factors such as experience, certifications, and geographic location influence compensation levels in the telecom industry.

What does a telecommunication manager do?

A telecommunications manager oversees the planning, implementation, and maintenance of an organization’s communication systems, including phone networks, internet, and data transmission. They coordinate with vendors, ensure system security, and optimize network performance, often using tools like network management software and requiring certifications such as Cisco or CompTIA. Their role involves managing teams, troubleshooting issues, and ensuring reliable communication infrastructure.

What Does a Telecommunications Manager Do?

A telecommunications manager oversees the installation and maintenance of communication lines for an organization. These lines include phone, internet, and other forms of communication. In this role, you work with contractors to oversee the installation of new communication systems, ensuring they work properly. You monitor the performance of the lines and troubleshoot problems as they arise. When necessary, you also train employees on how to use the new systems and document how the systems are used so that you can ensure the needs of the company are being met. Telecommunications managers may work for communications companies, businesses that have this role on staff, or with a consulting firm that works with many different clients.

What are the key skills and qualifications needed to thrive as a Telecommunications Manager, and why are they important?

To thrive as a Telecommunications Manager, you need expertise in network infrastructure, telecommunications systems, and project management, usually backed by a bachelor's degree in a related field. Familiarity with network management tools, VoIP systems, and certifications like Cisco CCNA or PMP is often required. Strong leadership, analytical thinking, and effective communication enable you to lead teams and manage complex projects. These skills ensure reliable communication networks, efficient operations, and successful team collaboration in a rapidly evolving technology landscape.
What are the most commonly searched types of Telecommunications jobs in Indiana? The most popular types of Telecommunications jobs in Indiana are:
What are popular job titles related to Telecommunications Manager jobs in Indiana? For Telecommunications Manager jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Telecommunications Manager jobs? Cities in Indiana with the most Telecommunications Manager job openings:
Telecommunications Operator

Telecommunications Operator

Parkview Health

Fort Wayne, IN • On-site

$18.25 - $25.25/hr

Full-time

Posted 27 days ago


Parkview Health rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

371st of 871 rated healthcare providers


Job description

Summary

The Telecommunications Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers in a professional and courteous manner. Also handles paging requests, assists with emergency communications, and ensures accurate and timely information delivery to patients, staff, providers, and external customers. Utilizing the Intellidesk (ID) call processing application, processes internal and external phone calls for all Parkview Hospitals and PPG offices. As a subject matter expert (SME) on the Intellidesk application, references multiple directories for various hospital and specialty groups, processes internal and external on-call requests for disparate departments and uses mass communication applications. Conducts basic troubleshooting steps for equipment outages and escalates to the appropriate entity (supervisor, Facilities Management, Information Services, application vendor) if necessary. Communicates clearly and effectively under all conditions regarding customers’ needs in a concise and professional manner.

Duties and Responsibilities:

Call Management: Answers all incoming calls promptly, greeting callers professionally and courteously, and routes them to the appropriate department or individual based on evaluation of the caller's needs.

Paging Procedures: Carries out paging procedures for employees, providers, and other essential personnel.

Information Hub: Acts as an information hub by providing accurate assistance to patients, employees, and external customers.

Call Transfers: Transfers calls accurately to the proper extension, ensuring seamless communication for customers and staff.

Additional Duties: Assists with data entry for the department, staff and any paging information.

Compliance: Complies with all policies and standards.

Education

High School Diploma or GED is required.

Experience

Previous call center experience preferred. Experience in customer service and use of computers – hardware and software, and/or any use of an electronic medical record.

Other Qualifications

Knowledge of medical terminology and hospital policies is preferred. Geographical knowledge of the Parkview service area is preferred. Excellent verbal communication and customer service skills. Ability to manage high call volumes in a calm and professional manner. Ability to prioritize and multitask in a fast-paced environment.


What Parkview Health employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


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About Parkview Health

Sourced by ZipRecruiter

Parkview Health, headquartered in Fort Wayne, IN, US, operates within the healthcare industry providing a wide range of medical services and community wellness programs. These include primary care, specialty health services, emergency care, rehabilitation, and home health services among others. The non-profit health system was founded in 1878 and continues to serve its surrounding communities with a dedication to quality health and wellness.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Fort Wayne, IN, US

Year founded

1995