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Telecommunications Account Manager Jobs (NOW HIRING)

APEX Career Services

Account Manager

Overland Park, KS · On-site

The focus of an Account Manager is to maintain contact and provide support to our existing client ... Telecommunications experience a plus * Detail oriented and able to manage multiple ongoing tasks

EXFO, Inc.

Account Manager

As Account Manager, you will drive sales growth for EXFO's fiber-optic, Ethernet, network ... Degree holder/and or equivalent in Telecommunications or Optics. Pertinent experience: 5 years ...

Exfo

Account Manager

As Account Manager, you will drive sales growth for EXFO's fiber-optic, Ethernet, network ... Degree holder/and or equivalent in Telecommunications or Optics. Pertinent experience: 5 years ...

Digital Direction

Account Manager

Account Manager: Principal Duties and Responsibilities * Prepare agendas for every customer call ... Must have an advanced understanding of telecommunications industry and sales cycles. * Self ...

Access One Inc.

Account Manager

Chicago, IL · On-site

$80K - $100K/yr

Account Manager Access One is a business technology services and telecommunications provider founded in 1993. We deliver seamless, scalable solutions that evolve alongside our clients' businesses.

Motive Companies

Account Manager (Remote)

Austin, TX · Remote

$110K - $130K/yr

Experience selling Private LTE, Private 5G, telecommunications, networking, wireless infrastructure, industrial automation, or Industrial IoT solutions. * Experience working with enterprise customers ...

Motive Companies

Account Manager (Remote)

Austin, TX · Remote

$110K - $130K/yr

Experience selling Private LTE, Private 5G, telecommunications, networking, wireless infrastructure, industrial automation, or Industrial IoT solutions. * Experience working with enterprise customers ...

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Telecommunications Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do telecommunications account manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for telecommunications account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a telecommunications account manager?

Telecommunications Account Managers are professionals responsible for managing relationships with clients who purchase telecommunication products and services. They act as the main point of contact between the client and the telecommunications company, ensuring that client needs are met and that services are delivered effectively. Their duties often include identifying new business opportunities, negotiating contracts, resolving issues, and maintaining customer satisfaction. Telecommunications Account Managers must have strong communication skills, a good understanding of telecom solutions, and the ability to manage multiple client accounts.

What are the key skills and qualifications needed to thrive as a telecommunications account manager?

To thrive as a Telecommunications Account Manager, you need strong sales acumen, deep knowledge of telecom products and services, and a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems (like Salesforce), telecom billing platforms, and industry certifications such as CTAM or CompTIA Network+ are typically valued. Exceptional relationship-building, negotiation, and communication skills distinguish top performers in this role. These competencies are essential for effectively managing client accounts, driving revenue growth, and ensuring customer satisfaction in a competitive industry.

How does a telecommunications account manager typically collaborate with technical teams to meet client needs?

Telecommunications Account Managers often serve as a bridge between clients and technical teams, translating client requirements into actionable tasks for engineers and support staff. They regularly participate in meetings to discuss project progress, service upgrades, or troubleshooting, ensuring that client expectations are clearly communicated and met. This role requires strong interpersonal skills, as Account Managers must balance client satisfaction with technical feasibility, working closely with sales, engineering, and customer support to deliver tailored telecommunications solutions.

What is the difference between Telecommunications Account Manager vs Customer Service Representative?

AspectTelecommunications Account ManagerCustomer Service Representative
CredentialsRelevant sales, communication, and industry certificationsBasic customer service training, high school diploma or equivalent
Work EnvironmentOffice-based, client-facing, sales-focusedCall centers, retail stores, or online support
Employer & IndustryTelecom providers, sales firmsTelecom companies, retail outlets, service providers
Search & Comparison IntentSales, account management, client relationsCustomer support, troubleshooting, service inquiries

The Telecommunications Account Manager primarily focuses on managing client accounts, sales, and building relationships within the telecom industry. In contrast, Customer Service Representatives handle customer inquiries, support, and troubleshooting. While both roles require communication skills, the account manager's role is more sales and relationship-oriented, often involving client retention and upselling, whereas customer service focuses on resolving customer issues and ensuring satisfaction.

What cities are hiring for Telecommunications Account Manager jobs?

Cities with the most Telecommunications Account Manager job openings:

What states have the most Telecommunications Account Manager jobs?

States with the most job openings for Telecommunications Account Manager jobs include:

Telecommunications Account Manager jobs near you
Infographic showing various Telecommunications Account Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Account Manager

TGG Accounting

Akron, OH • On-site

$65K/yr

Full-time

Posted 8 days ago

Job description

B2B Account Manager
Akron, OH (onsite + client visits)
We are seeking an experienced B2B Account Manager to manage and grow relationships with small and mid-sized business clients. This role will focus primarily on companies with fewer than 100 employees, helping business owners and decision-makers identify services and solutions that support their day-to-day operations and long-term goals.
The ideal candidate has a strong background in business-to-business sales and account management, is comfortable working directly with small business owners and senior decision-makers, and knows how to build lasting client relationships while identifying opportunities for account growth.
Key Responsibilities
  • Manage and develop a portfolio of small business accounts, primarily companies with fewer than 100 employees
  • Build strong, long-term relationships with business owners, executives, and key decision-makers
  • Serve as a primary point of contact for clients and maintain a high level of responsiveness and customer service
  • Develop a strong understanding of each client's business, needs, challenges, and goals
  • Present and recommend business services and solutions based on client needs
  • Identify opportunities to expand existing accounts through additional services and solutions
  • Conduct regular client follow-up and relationship management
  • Support new business development efforts within the assigned market or territory
  • Maintain an active pipeline and track client activity, opportunities, and follow-up
  • Partner with internal teams to ensure a smooth client experience
  • Work toward individual and team goals related to client retention, account growth, and new business

Qualifications
  • 3-5+ years of B2B sales, account management, client relationship management, or business development experience
  • Experience working with small to mid-sized businesses, ideally organizations with fewer than 100 employees
  • Experience selling or managing accounts involving business services, professional services, or other B2B solutions
  • Comfortable communicating directly with business owners, executives, and other decision-makers
  • Proven ability to build relationships, retain clients, and identify opportunities for account growth
  • Strong consultative sales and needs-assessment skills
  • Excellent communication, organization, and follow-up skills
  • Ability to manage multiple client relationships and priorities simultaneously
  • Comfortable working toward performance and revenue goals
  • Experience using a CRM or similar client management system preferred

Ideal Background
Candidates may come from a variety of B2B industries, including business services, payroll or HR services, financial services, insurance, telecommunications, technology, office services, professional services, or other environments focused on supporting small business clients.
We're looking for someone who is relationship-driven, consultative, proactive, and comfortable owning the client relationship from initial conversation through ongoing account management and growth.

Apply