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Telecommunications Account Manager Jobs in Quebec

QC · On-site

$80 - $130/hr

Directeur de comptes Télécommunication Territoire: Grand Montréal Salaire global: 130 000 ... (CRM) * Aisance et intérêt envers les nouvelles technologies Randstad Canada s'engage à ...

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Serve as the primary business contact for telecommunications carriers operating within Vantage Data ... Develop strategic account plans for key carrier partners. * Support business development ...

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Telecommunications Account Manager information

See Quebec salary details

$26K

$51.4K

$86.5K

How much do telecommunications account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for telecommunications account manager in Quebec is $51,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $54,000.00 per year, depending on experience, location, and employer.

How does a telecommunications account manager typically collaborate with technical teams to meet client needs?

Telecommunications Account Managers often serve as a bridge between clients and technical teams, translating client requirements into actionable tasks for engineers and support staff. They regularly participate in meetings to discuss project progress, service upgrades, or troubleshooting, ensuring that client expectations are clearly communicated and met. This role requires strong interpersonal skills, as Account Managers must balance client satisfaction with technical feasibility, working closely with sales, engineering, and customer support to deliver tailored telecommunications solutions.

What are the key skills and qualifications needed to thrive as a telecommunications account manager?

To thrive as a Telecommunications Account Manager, you need strong sales acumen, deep knowledge of telecom products and services, and a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems (like Salesforce), telecom billing platforms, and industry certifications such as CTAM or CompTIA Network+ are typically valued. Exceptional relationship-building, negotiation, and communication skills distinguish top performers in this role. These competencies are essential for effectively managing client accounts, driving revenue growth, and ensuring customer satisfaction in a competitive industry.

What is the difference between Telecommunications Account Manager vs Customer Service Representative?

AspectTelecommunications Account ManagerCustomer Service Representative
CredentialsRelevant sales, communication, and industry certificationsBasic customer service training, high school diploma or equivalent
Work EnvironmentOffice-based, client-facing, sales-focusedCall centers, retail stores, or online support
Employer & IndustryTelecom providers, sales firmsTelecom companies, retail outlets, service providers
Search & Comparison IntentSales, account management, client relationsCustomer support, troubleshooting, service inquiries

The Telecommunications Account Manager primarily focuses on managing client accounts, sales, and building relationships within the telecom industry. In contrast, Customer Service Representatives handle customer inquiries, support, and troubleshooting. While both roles require communication skills, the account manager's role is more sales and relationship-oriented, often involving client retention and upselling, whereas customer service focuses on resolving customer issues and ensuring satisfaction.

What is a telecommunications account manager?

Telecommunications Account Managers are professionals responsible for managing relationships with clients who purchase telecommunication products and services. They act as the main point of contact between the client and the telecommunications company, ensuring that client needs are met and that services are delivered effectively. Their duties often include identifying new business opportunities, negotiating contracts, resolving issues, and maintaining customer satisfaction. Telecommunications Account Managers must have strong communication skills, a good understanding of telecom solutions, and the ability to manage multiple client accounts.
Infographic showing various Telecommunications Account Manager job openings in Quebec as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $51,448 per year, or $24.7 per hour.

Enterprise Account Manager - Telco / Gestionnaire de comptes d'entreprise - Telecommunications

Hewlett Packard Enterprise

Montreal, QC • On-site

Full-time

Re-posted 29 days ago


Hewlett Packard Enterprise rating

8.4

Company rating: 8.4 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

36th of 156 rated electronics manufacturers


Job description

Enterprise Account Manager - Telco / Gestionnaire de comptes d'entreprise - TelecommunicationsThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.Our culture thrives onfinding new and better ways to accelerate what's next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description:

This position is for an existing vacancy. All interested candidates are encouraged to apply.

Manages one or several larger accounts or acts as the account lead for a substantial part of a top account. Understands the customer's IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPE's strategy. Drives business performance for all HPE BUs and manages the portfolio mix to optimize profitability of the account. Accountable for pipeline building; accountable for and supportive in deal closing and orchestrating the deal team. Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business. Develops and engages with the extended partner ecosystem to maximize HPE's presence in the account. Constantly develops information technology industry knowledge to position HPE's portfolio in the account. Orchestrates, engages, guides and provides feedback to the extended account team members. Acts as customer's advocate inside HPE. Plans for accounts to deliver results through the financial year and beyond.

Key Responsibilities

  • Lead and manage the assigned Tier 1 Telco account or several accounts.

  • Own the overall customer relationship and engagement strategy.

  • Develop new business contacts with prospective customers, cultivate C-level relationships and act as a trusted advisor to customers.

  • Interact with experts and middle-level managers within customers who contribute to their decision-making process.

  • Be responsible for representing HPE's portfolio of products and services in a concise, relevant way that resonates with customers and highlights HPE's key advantages

  • Lead cross-functional teams to facilitate deal progression.

  • Understand customer's critical business priorities, challenges, and requirements to deliver tailored solutions focusing on driving value for the customer, while maximizing competitive share, revenue, and margin for HPE

  • Identify, qualify, and close new business that results in substantial incremental revenue and margins to HPE in addition to maintain and expand existing products

  • Identify competitive strengths to drive a purchase decision

  • Stay informed and adaptable to HPE's ongoing product and service developments.

  • Independently work within clear guidelines and use best practices and knowledge of internal or external business issues.

  • Use analytical skills, functional knowledge, and practical experiences to contribute to problem-solving and process improvements

  • Responsible for achieving sales goals and managing forecast governance across HPE portfolio

About You

  • Self Starter, Good at partnering, innovating, and making things happen

  • Demonstrated achievement of progressively higher quota, interface with diverse business customers.

  • University or Bachelor's degree in applicable subject or equivalent technology background or experience. MBA could be an asset.

  • Experienced in either the Telecom sector or other industry sectors with heavy adoption of Telecom solutions, as well as in Account management

  • Excellent communication skills, both oral and written with the ability to evangelize both internally and to customers.

  • Ability to work collaboratively in a fast-paced, dynamic environment with competing priorities.

  • Strong interest in the Cloud, ICT, and Technology markets.

.

Gestionnaire de comptes d'entreprise - Telecommunications

Gere un ou plusieurs comptes clients importants ou assure la responsabilite d'une part importante d'un compte strategique. Comprends les objectifs, les priorites, les exigences et les defis informatiques et commerciaux du client et apporte une valeur ajoutee en mettant en uvre la strategie HPE. Contribue a la performance commerciale de toutes les unites operationnelles HPE et gere le portefeuille de solutions pour optimiser la rentabilite du compte. Responsable du developpement du pipeline d'affaires, de la conclusion des ventes et de la coordination de l'equipe dediee. Construis et developpe des reseaux de relations clients pertinents avec les principaux influenceurs et decideurs informatiques et commerciaux. Developpe et mobilise l'ecosysteme de partenaires etendu pour maximiser la presence de HPE aupres du client. Approfondis constamment ses connaissances du secteur des technologies de l'information afin de positionner au mieux le portefeuille HPE aupres du client. Coordonne, mobilise, guide et fournis une retroaction aux membres de l'equipe elargie du compte. Represente le client au sein de HPE. Planifie les resultats des comptes pour l'exercice financier en cours et au-dela.

Principales responsabilites

  • Piloter et gerer le ou les comptes de telecommunications de niveau 1 attribues.

  • Definir la strategie globale de relation et d'engagement client.

  • Developper de nouveaux contacts d'affaires avec des clients potentiels, cultiver des relations avec les dirigeants et agir comme conseiller de confiance aupres des clients.

  • Interagir avec les experts et les cadres intermediaires chez les clients qui contribuent a leur processus decisionnel.

  • Representer le portefeuille de produits et services HPE de maniere concise et pertinente, en mettant en valeur les points forts de HPE et en les faisant ressortir aupres des clients.

  • Diriger des equipes multidisciplinaires pour faciliter la progression des ventes.

  • Comprendre les priorites, les defis et les exigences critiques des clients afin de proposer des solutions sur mesure axees sur la creation de valeur, tout en maximisant la part de marche, le chiffre d'affaires et la marge de HPE.

  • Identifier, qualifier et conclure de nouvelles affaires generant une augmentation substantielle du chiffre d'affaires et des marges pour HPE, tout en maintenant et en developpant les produits existants.

  • Identifier les forces concurrentielles pour orienter la decision d'achat.

  • Se tenir au courant et s'adapter aux changements constants des produits et services HPE.

  • Travailler de maniere autonome en respectant des directives claires et en appliquant les meilleures pratiques et sa connaissance des enjeux commerciaux internes et externes.

  • Mettre a profit ses competences analytiques, ses connaissances fonctionnelles et son experience pratique pour contribuer a la resolution de problemes et a l'amelioration des processus.

  • Responsable de l'atteinte des objectifs de vente et de la gestion des previsions pour l'ensemble du portefeuille HPE.

A propos de vous:

  • Autonome, dote d'un excellent esprit d'equipe, d'un sens aigu de l'innovation et d'une capacite a concretiser les projets.

  • Experience averee dans l'atteinte progressive des quotas de vente et dans l'interaction avec une clientele diversifiee.

  • Diplome universitaire (baccalaureat ou equivalent) dans un domaine pertinent ou experience/formation technique equivalente. Un MBA serait un atout.

  • Experience dans le secteur des telecommunications ou dans d'autres secteurs d'activite ou les solutions de telecommunications sont largement utilisees, ainsi qu'en gestion de comptes.

  • Excellentes competences en communication, tant a l'oral qu'a l'ecrit, avec la capacite de promouvoir les solutions HPE a l'interne et aupres des clients.

  • Capacite de travailler en equipe dans un environnement dynamique et exigeant, avec des priorites multiples.

  • Fort interet pour les marches du nuage, des TIC et des technologies.

Rejoignez-nous et faites votre marque!

Nous offrons:

  • Un salaire competitif et des avantages sociaux importants

  • Environnement de travail diversifie et dynamique

  • Equilibre entre vie professionnelle et vie privee et accompagnement au developpement de carriere

  • Environnement de travail hybride (2 jours par semaine au bureau)

  • Une vie incroyable a l'interieur de l'element! Envie d'en savoir plus?

HPE est un employeur offrant l'egalite des chances en matiere d'emploi / veterans / handicapes / LGBT et action positive. Nous nous engageons a promouvoir la diversite et a batir une equipe qui represente une variete d'antecedents, de perspectives et de competences. Nous ne faisons pas de discrimination et toutes les decisions que nous prenons sont prises en fonction des qualifications, du merite et des besoins commerciaux. Notre objectif est d'etre une equipe mondiale diversifiee, representative de nos clients, dans un environnement inclusif ou nous pouvons continuer a innover et a grandir ensemble.

L'accommodement de besoins particuliers pour les candidats qualifies pourra etre considere, conformement a la politique d'accommodement de HPE.

Le genre masculin a ete utilise sans aucune intention discriminatoire et dans le seul but de faciliter la lecture et de ne pas alourdir le texte.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#canada

Job:

Sales

Job Level:

Master"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- Canada: Annual Salary CAD 227,500 - 455,500 // 227,500 - 455,500 in Ontario
This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 60%/40%.
L'echelle salariale prevue pour un nouvel embauche base au Canada occupant ce poste est indiquee ci-desus. L'offre peut varier dans cette echelle en fonction de l'emplacement geographique, de l'experience professionnelle, deet/ou du niveau des competences. S'il s'agit d'un role de vente, l'echelle salariale indiquee reflete le salaire de base combine a la remuneration des ventes ciblees. S'il s'agit d'un role non commercial, l'echelle salariale indiquee reflete uniquement le salaire de base. Des incitations variables peuvent egalement etre proposees. "

Information about employee benefits offered in Canada can be found at https://myhperewards.com/pdf/hpe-recruit-brochure-can.pdf

Des informations sur les avantages sociaux offerts sont disponibles sur https://myhperewards.com/pdf/hpe-recruit-brochure-can-fr.pdf

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information...


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