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Telecommunications Account Manager Jobs (NOW HIRING)

Digital Direction

Account Manager

Account Manager: Principal Duties and Responsibilities * Prepare agendas for every customer call ... Must have an advanced understanding of telecommunications industry and sales cycles. * Self ...

Access One Inc.

Account Manager

Chicago, IL

$80K - $100K/yr

Account Manager Access One is a business technology services and telecommunications provider founded in 1993. We deliver seamless, scalable solutions that evolve alongside our clients' businesses.

SpectrumVoIP

Inside Account Manager

Plano, TX · On-site

The Inside Account Manager is someone with a prodigious work ethic together with an energetic ... Mastery of Telecommunications Technologies * Goal oriented with a proven ability in handling ...

SPECTRUMVOIP

Inside Account Manager

Plano, TX · On-site

$50K - $59K/yr

The Inside Account Manager is someone with a prodigious work ethic together with an energetic ... Mastery of Telecommunications Technologies * Goal oriented with a proven ability in handling ...

Motive Companies

Account Manager (Remote)

Austin, TX · Remote

$110K - $130K/yr

Experience selling Private LTE, Private 5G, telecommunications, networking, wireless infrastructure, industrial automation, or Industrial IoT solutions. * Experience working with enterprise customers ...

Motive Companies

Account Manager (Remote)

Austin, TX · Remote

$110K - $130K/yr

Experience selling Private LTE, Private 5G, telecommunications, networking, wireless infrastructure, industrial automation, or Industrial IoT solutions. * Experience working with enterprise customers ...

MBR Partners

Technical Account Manager

Dallas, TX · On-site

Senior Technical Account Manager/Senior Presales Consultant They are seeking an experienced ... The ideal candidate will have a strong background in the telecommunications industry, with specific ...

MBR Partners

Account Manager - Enterprise

Ashburn, VA · Remote

$296K - $332K/yr

... telecommunications industries solve complex technology challenges on their journey toward the new ... The Strategic Account Manager's primary responsibilities include prospecting, qualifying, selling ...

MBR Partners

Technical Account Manager

Dallas, TX · On-site

$140K - $200K/yr

Senior Technical Account Manager/Senior Presales Consultant They are seeking an experienced ... The ideal candidate will have a strong background in the telecommunications industry, with specific ...

MBR Partners

Account Manager - Enterprise

Ashburn, VA · On-site +1

... telecommunications industries solve complex technology challenges on their journey toward the new ... The Strategic Account Manager's primary responsibilities include prospecting, qualifying, selling ...

AP&T

Business Account Manager

Wasilla, AK · On-site

$65K - $850K/yr

Experience in telecommunications, internet services, or technology industries preferred, with ... skills to manage client interactions, sales pipelines, and account activity. Excellent ...

MetTel

Enterprise Account Director

Holmdel, NJ

$130K/yr

Senior level telecommunications technology account management experience. * Solutioning telecom and emerging technologies fixed, mobility, cloud, managed and advanced services experience strongly ...

Vatic Outsourcing

Client Account Manager

Atlanta, GA · On-site

Client Account Manager (CAM) Organization: Client Account Manager (CAM) Classification: Exempt ... Basic knowledge of telecommunications services and networks (voice, data, mobile, unified ...

MetTel

Enterprise Account Director

Holmdel, NJ

$130K/yr

Senior level telecommunications technology account management experience. * Solutioning telecom and emerging technologies fixed, mobility, cloud, managed and advanced services experience strongly ...

MetTel

Enterprise Account Director

Holmdel, NJ · On-site

$130K/yr

Senior level telecommunications technology account management experience. * Solutioning telecom and emerging technologies fixed, mobility, cloud, managed and advanced services experience strongly ...

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Telecommunications Account Manager information

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$29.5K

$65.8K

$106K

How much do telecommunications account manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for telecommunications account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

How does a Telecommunications Account Manager typically collaborate with technical teams to meet client needs?

Telecommunications Account Managers often serve as a bridge between clients and technical teams, translating client requirements into actionable tasks for engineers and support staff. They regularly participate in meetings to discuss project progress, service upgrades, or troubleshooting, ensuring that client expectations are clearly communicated and met. This role requires strong interpersonal skills, as Account Managers must balance client satisfaction with technical feasibility, working closely with sales, engineering, and customer support to deliver tailored telecommunications solutions.

What are the key skills and qualifications needed to thrive as a Telecommunications Account Manager, and why are they important?

To thrive as a Telecommunications Account Manager, you need strong sales acumen, deep knowledge of telecom products and services, and a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems (like Salesforce), telecom billing platforms, and industry certifications such as CTAM or CompTIA Network+ are typically valued. Exceptional relationship-building, negotiation, and communication skills distinguish top performers in this role. These competencies are essential for effectively managing client accounts, driving revenue growth, and ensuring customer satisfaction in a competitive industry.

What is the difference between Telecommunications Account Manager vs Customer Service Representative?

AspectTelecommunications Account ManagerCustomer Service Representative
CredentialsRelevant sales, communication, and industry certificationsBasic customer service training, high school diploma or equivalent
Work EnvironmentOffice-based, client-facing, sales-focusedCall centers, retail stores, or online support
Employer & IndustryTelecom providers, sales firmsTelecom companies, retail outlets, service providers
Search & Comparison IntentSales, account management, client relationsCustomer support, troubleshooting, service inquiries

The Telecommunications Account Manager primarily focuses on managing client accounts, sales, and building relationships within the telecom industry. In contrast, Customer Service Representatives handle customer inquiries, support, and troubleshooting. While both roles require communication skills, the account manager's role is more sales and relationship-oriented, often involving client retention and upselling, whereas customer service focuses on resolving customer issues and ensuring satisfaction.

What are Telecommunications Account Managers?

Telecommunications Account Managers are professionals responsible for managing relationships with clients who purchase telecommunication products and services. They act as the main point of contact between the client and the telecommunications company, ensuring that client needs are met and that services are delivered effectively. Their duties often include identifying new business opportunities, negotiating contracts, resolving issues, and maintaining customer satisfaction. Telecommunications Account Managers must have strong communication skills, a good understanding of telecom solutions, and the ability to manage multiple client accounts.
What cities are hiring for Telecommunications Account Manager jobs? Cities with the most Telecommunications Account Manager job openings:
What states have the most Telecommunications Account Manager jobs? States with the most job openings for Telecommunications Account Manager jobs include:
Telecommunications Account Manager jobs near you
Infographic showing various Telecommunications Account Manager job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Account Manager

Account Manager

Digital Direction

Remote

Full-time

Posted 10 days ago

Job description

Our Company:
Digital Direction is THE thought leader in the telecom management industry. We are looking for the perfect candidate and here are the top reasons to apply:
  1. Team Atmosphere - Sales Support/Operation Support/Executive Support
  2. Our Services are Awesome...we have spent 20 years perfecting them
  3. Growing Organization - 24% growth over 3 years (the next 3 years will be much bigger)
  4. Great Group of People - We hire the most experienced A Players in the industry and frankly, we have the most fun
  5. Make More Money - Aggressive commission plan and ability to make well above market earnings for a top sales performer

Our telecom professionals will skillfully manage every aspect of the telecom lifecycle - ordering, contract negotiation, billing, audit/inventory management, invoice consolidation, expense management, procurement, trouble tickets, project management, and more. We have perfected these skills for 18 years and counting so our clients typically enjoy a 95% reduction of IT staff time spent on telecom issues, 25% savings on telecom spend, and a positive ROI within 3 months.
For clients in need of just one or two of our world-class telecom management services, our Telecom as a Service offering is ideal. Clients choose telecom support according to the unique needs of their company. It is always customized around the client and Digital Direction has the leadership and expertise needed.
Offerings Include: • Outsourced Telecom Management • Telecom Project Management • Telecom Auditing • Telecom Inventory Creation • Telecom Expense Management • Strategic Sourcing & Procurement • RFP Creation & Contract Negotiation
A team of telecom experts:
In an industry where the term "experts" is overused, we assign the term with the utmost confidence to our team members. Digital Direction's unique team of highly experienced telecom experts puts us in a class of our own. Each year, our team negotiates millions of dollars of contracts and completes tens of thousands of telecom transactions. Our roster of experts are pros who have worked with hundreds of carriers; many have experience managing Fortune 500 customers. We only hire the very best people. You simply will not find a more dedicated and driven team to manage telecom.
Bottom Line:
If you are a successful sales professional with Telecom experience and want to work with a dynamic team in a fast-growing company with exceptional earnings potential, then Digital Direction is the place for you.
Account Manager:
Principal Duties and Responsibilities
  • Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call.
  • Engage internal resources and support personnel to provide an exceptional customer experience.
  • Leverage the broader sales resource eco-system to drive high impact opportunities.
  • Work with urgency through all aspects of the sales cycle through closing.
  • Maintain updated sales stages and accurate notes in Microsoft Dynamics CRM. Create and maintain account plans as required.
  • Provide monthly client activity reports to all account stakeholders. Forecast and commit monthly sales volume accurately. Utilize reports to align contract objectives with deliverables.
  • Attend assigned meetings and in all company training requirements.
  • Clear, concise, documented communications both internally and externally.
  • Be considered "Trusted-Advisor" to our clients on a daily basis.

What We Look for in a Candidate
  • 10+ years sales telecom/technology experience
  • Technical Skills: Strong understanding of voice/data/internet applications, communications technology, and network topology. Ethernet, MPLS, SDWAN, VPN, SIP and TDM Voice, Data Center, Cloud Solutions, Managed Services, UCaaS. High-level understanding of the diversity of carriers, their rates, and their geographic representations. Requires an advanced level of experience negotiating carrier contracts. Solid understanding of technical terminology related to telecommunications carrier products & services.
  • Must have an advanced understanding of telecommunications industry and sales cycles.
  • Self-motivated, pro-active, results-oriented telecom/network professional with the ability to work within a team environment.
  • Strong communication, written and formal presentation skills.
  • Advanced sales experience in a similar inside/outside role.
  • Experience selling into large complex Enterprise accounts. Large complex multi-location account experience needed.
  • Prepared, organized and planned approach to daily business pursuits.
  • Work hand in hand with Operations, be able to work effectively in a team-approach.
  • Effective relationship building. Positive, effective communicator. Team player and coachable. Results-oriented/outcome-driven. Works well when presented with challenges.
  • Ability to travel and meet with clients when needed
  • Work daily with integrity. Aggressively manage telecom! Customer ALWAYS comes first.

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