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Telecommunications Account Manager Jobs (NOW HIRING)

SpectrumVoIP

Inside Account Manager

Plano, TX · On-site

$50K - $59K/yr

The Inside Account Manager is someone with a prodigious work ethic together with an energetic ... Mastery of Telecommunications Technologies * Goal oriented with a proven ability in handling ...

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MetTel

Enterprise Account Director

Holmdel, NJ

$130K/yr

Senior level telecommunications technology account management experience. * Solutioning telecom and emerging technologies fixed, mobility, cloud, managed and advanced services experience strongly ...

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MBR Partners

Technical Account Manager

Dallas, TX · On-site

$140K - $200K/yr

Senior Technical Account Manager/Senior Presales Consultant They are seeking an experienced ... The ideal candidate will have a strong background in the telecommunications industry, with specific ...

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MBR Partners

Technical Account Manager

Dallas, TX · On-site

Senior Technical Account Manager/Senior Presales Consultant They are seeking an experienced ... The ideal candidate will have a strong background in the telecommunications industry, with specific ...

MBR Partners

Account Manager - Enterprise

Ashburn, VA · Remote

$296K - $332K/yr

... telecommunications industries solve complex technology challenges on their journey toward the new ... The Strategic Account Manager's primary responsibilities include prospecting, qualifying, selling ...

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MetTel

Enterprise Account Director

Holmdel, NJ · On-site

$130K/yr

Senior level telecommunications technology account management experience. * Solutioning telecom and emerging technologies fixed, mobility, cloud, managed and advanced services experience strongly ...

AP&T

Business Account Manager

Wasilla, AK · On-site

$65K - $850K/yr

Required Qualifications: • Bachelor's degree in Business, Marketing, Communications, or related field preferred; equivalent experience in telecommunications, technology sales, or account management ...

MBR Partners

Account Manager - Enterprise

Ashburn, VA · On-site +1

... telecommunications industries solve complex technology challenges on their journey toward the new ... The Strategic Account Manager's primary responsibilities include prospecting, qualifying, selling ...

MetTel

Enterprise Account Director

Holmdel, NJ · On-site

$130K/yr

Senior level telecommunications technology account management experience. * Solutioning telecom and emerging technologies fixed, mobility, cloud, managed and advanced services experience strongly ...

Vatic Outsourcing

Client Account Manager

Atlanta, GA · On-site

Client Account Manager (CAM) Organization: Client Account Manager (CAM) Classification: Exempt ... Basic knowledge of telecommunications services and networks (voice, data, mobile, unified ...

Vatic Outsourcing

Client Account Manager

Atlanta, GA · On-site

Salary: Position: Client Account Manager (CAM) Organization: Client Account Manager (CAM ... Basic knowledge of telecommunications services and networks (voice, data, mobile, unified ...

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All JobsTelecommunications Account Manager Jobs

Telecommunications Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do telecommunications account manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for telecommunications account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

How does a Telecommunications Account Manager typically collaborate with technical teams to meet client needs?

Telecommunications Account Managers often serve as a bridge between clients and technical teams, translating client requirements into actionable tasks for engineers and support staff. They regularly participate in meetings to discuss project progress, service upgrades, or troubleshooting, ensuring that client expectations are clearly communicated and met. This role requires strong interpersonal skills, as Account Managers must balance client satisfaction with technical feasibility, working closely with sales, engineering, and customer support to deliver tailored telecommunications solutions.

What are the key skills and qualifications needed to thrive as a Telecommunications Account Manager, and why are they important?

To thrive as a Telecommunications Account Manager, you need strong sales acumen, deep knowledge of telecom products and services, and a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems (like Salesforce), telecom billing platforms, and industry certifications such as CTAM or CompTIA Network+ are typically valued. Exceptional relationship-building, negotiation, and communication skills distinguish top performers in this role. These competencies are essential for effectively managing client accounts, driving revenue growth, and ensuring customer satisfaction in a competitive industry.

What is the difference between Telecommunications Account Manager vs Customer Service Representative?

AspectTelecommunications Account ManagerCustomer Service Representative
CredentialsRelevant sales, communication, and industry certificationsBasic customer service training, high school diploma or equivalent
Work EnvironmentOffice-based, client-facing, sales-focusedCall centers, retail stores, or online support
Employer & IndustryTelecom providers, sales firmsTelecom companies, retail outlets, service providers
Search & Comparison IntentSales, account management, client relationsCustomer support, troubleshooting, service inquiries

The Telecommunications Account Manager primarily focuses on managing client accounts, sales, and building relationships within the telecom industry. In contrast, Customer Service Representatives handle customer inquiries, support, and troubleshooting. While both roles require communication skills, the account manager's role is more sales and relationship-oriented, often involving client retention and upselling, whereas customer service focuses on resolving customer issues and ensuring satisfaction.

What are Telecommunications Account Managers?

Telecommunications Account Managers are professionals responsible for managing relationships with clients who purchase telecommunication products and services. They act as the main point of contact between the client and the telecommunications company, ensuring that client needs are met and that services are delivered effectively. Their duties often include identifying new business opportunities, negotiating contracts, resolving issues, and maintaining customer satisfaction. Telecommunications Account Managers must have strong communication skills, a good understanding of telecom solutions, and the ability to manage multiple client accounts.
What cities are hiring for Telecommunications Account Manager jobs? Cities with the most Telecommunications Account Manager job openings:
What states have the most Telecommunications Account Manager jobs? States with the most job openings for Telecommunications Account Manager jobs include:
Telecommunications Account Manager jobs near you
Infographic showing various Telecommunications Account Manager job openings in the United States as of June 2026, with employment types broken down into 13% Full Time, and 87% Part Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Inside Account Manager

Inside Account Manager

SpectrumVoIP

Plano, TX • On-site

$50K - $59K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Be an early applicant

Job description

Description:

COMPANY SUMMARY

SpectrumVoIP is a privately-owned company founded in 2007, now grown to be the largest Texas-based Cloud Hosted VoIP Provider in the US. We deliver state-of-the-art cloud-hosted phone service utilizing the finest feature-rich platform available in the US. We are uniquely differentiated from competitors in the marketplace in that we offer Unlimited Features to our customers at a simple flat-rate price. Our solution is constantly advancing with the changing environment.


Join a growing company with a fast-paced and engaging work environment that encourages team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking, and dedication to consistently exceeding client expectations.


POSITION SUMMARY

The Inside Account Manager is responsible for generating new sales at a rate or above the assigned quota. Requires 1 year of business to business (B2B) inside sales experience. The Inside Account Manager is someone with a prodigious work ethic together with an energetic outgoing personality, including a proven track record of closing sales and exceeding sales quota within the telecommunications industry. The Inside Account Manager must adopt SpectrumVoIP’s structured sales process that includes methodical, disciplined, CRM documentation as well as the utilization of all available tools for cold calling, to self-generate sales. Includes working prospects through assigned cadence of calls emails and LinkedIn connect requests. Engaging and setting appointments for the purpose of presenting SpectrumVoIP to win business. This position requires daily presence in our Plano HQ office and does NOT include a WFH “work from home” alternative in any way.


ESSENTIAL JOB FUNCTIONS

  • Cold calling and networking to set appointments and pitch SpectrumVoIP.
  • Working a methodical campaign of calls, emails, and social media connections via the CRM tool.
  • Manage new and existing deals through all stages of the sales cycle.
  • Quickly develop value-based business relationships with B2B customers
  • Service and grow business by planning and organizing daily, weekly, and monthly work.
  • Keep management informed by submitting activity reports, such as daily call logs, and weekly work plans. Leveraging our CRM platform
  • Other duties as assigned.

SKILLS, KNOWLEDGE, AND ABILITIES

  • Possess strong business acumen, tenacity, and proven ability to influence a broad range of decision makers.
  • Mastery of Telecommunications Technologies
  • Goal oriented with a proven ability in handling multiple priorities and details in a multi-tasking, fast paced environment while maintaining a professional image always.
  • Working knowledge of sales concepts, methods, and techniques
  • MS Office, HubSpot and Apollo experience.
  • Regularly maintains a consummate Professional Demeanor
  • Comfortable in a fast-paced environment with ability to learn quickly and think analytically.
  • Excellent oral and written communication skills

BENEFITS AND AMENITIES


SpectrumVoIP is committed to investing in health and wellness programs for all employees and their families. Our benefits and perks programs include, but are not limited to:

  • Health & welfare benefits (Medical, Dental, Vision) eligible after 30 days
  • 100% Employer paid coverage for Employee Only HDHP plan + contribution to HSA account
  • Additional ancillary benefit plans
  • Employee Assistance Program
  • Paid Training / Expansive Learning Management System (LMS)
  • Paid Holidays
  • Paid Sick Leave
  • Paid Parental Leave
  • Referral Program
  • Flexible PTO plan
  • 401K options & matching
Requirements:
  • Bachelor’s degree from an accredited college/university or equivalent experience.
  • 1+ years of business to business (B2B) inside sales experience in telecommunications industry.
  • Business to business (B2B) cold calling experience required.
  • Ability to self-manage and work independently, as well as part of a team.
  • Proven sales experience including all forms of prospecting.