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Telecommunications Account Manager Jobs in Arizona

ALLO Fiber

Business Sales Account Manager

Kingman, AZ · On-site

They are seeking a Business Sales Account Manager to drive sales of Managed IT, Cybersecurity, and ... ALLO Fiber is a telecommunications company that provides fiber-optic internet, TV, and phone ...

Wyyerd Group LLC

MDU Account Executive

Surprise, AZ · On-site

$80K - $150K/yr

Wyyerd is looking for a strategically minded Account Executive with telecom industry experience and ... managers to gain telecommunication access to the property. You will need to have a good ...

Wyyerd Fiber

MDU Account Executive

Surprise, AZ · On-site

$80K - $150K/yr

Wyyerd is looking for a strategically minded Account Executive with telecom industry experience and ... managers to gain telecommunication access to the property. You will need to have a good ...

EMCOR Group, Inc.

Telecomm/VoIP Manager

Tolleson, AZ · On-site +1

$105K - $118K/yr

... Telecommunications circuits • Prepare monthly intercompany statements for chargebacks to ... accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance ...

Resound Networks LLC

Be Seen First

Business Account Executive

Phoenix, AZ · On-site

$50K - $80K/yr

Manage the complete sales process, from initial contact to contract execution. * Build long-term ... telecommunications or technology related industry. * Confident and strong negotiation ...

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All JobsTelecommunications Account JobsTelecommunications Account Manager JobsTelecommunications Account Manager Jobs in Arizona

Telecommunications Account Manager information

See Arizona salary details

$27.5K

$61.3K

$98.8K

How much do telecommunications account manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for telecommunications account manager in Arizona is $61,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $73,200.00 per year, depending on experience, location, and employer.

What is a telecommunications account manager?

Telecommunications Account Managers are professionals responsible for managing relationships with clients who purchase telecommunication products and services. They act as the main point of contact between the client and the telecommunications company, ensuring that client needs are met and that services are delivered effectively. Their duties often include identifying new business opportunities, negotiating contracts, resolving issues, and maintaining customer satisfaction. Telecommunications Account Managers must have strong communication skills, a good understanding of telecom solutions, and the ability to manage multiple client accounts.

What are the key skills and qualifications needed to thrive as a telecommunications account manager?

To thrive as a Telecommunications Account Manager, you need strong sales acumen, deep knowledge of telecom products and services, and a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems (like Salesforce), telecom billing platforms, and industry certifications such as CTAM or CompTIA Network+ are typically valued. Exceptional relationship-building, negotiation, and communication skills distinguish top performers in this role. These competencies are essential for effectively managing client accounts, driving revenue growth, and ensuring customer satisfaction in a competitive industry.

How does a telecommunications account manager typically collaborate with technical teams to meet client needs?

Telecommunications Account Managers often serve as a bridge between clients and technical teams, translating client requirements into actionable tasks for engineers and support staff. They regularly participate in meetings to discuss project progress, service upgrades, or troubleshooting, ensuring that client expectations are clearly communicated and met. This role requires strong interpersonal skills, as Account Managers must balance client satisfaction with technical feasibility, working closely with sales, engineering, and customer support to deliver tailored telecommunications solutions.

What is the difference between Telecommunications Account Manager vs Customer Service Representative?

AspectTelecommunications Account ManagerCustomer Service Representative
CredentialsRelevant sales, communication, and industry certificationsBasic customer service training, high school diploma or equivalent
Work EnvironmentOffice-based, client-facing, sales-focusedCall centers, retail stores, or online support
Employer & IndustryTelecom providers, sales firmsTelecom companies, retail outlets, service providers
Search & Comparison IntentSales, account management, client relationsCustomer support, troubleshooting, service inquiries

The Telecommunications Account Manager primarily focuses on managing client accounts, sales, and building relationships within the telecom industry. In contrast, Customer Service Representatives handle customer inquiries, support, and troubleshooting. While both roles require communication skills, the account manager's role is more sales and relationship-oriented, often involving client retention and upselling, whereas customer service focuses on resolving customer issues and ensuring satisfaction.

Telecommunications Account Manager jobs near you
Infographic showing various Telecommunications Account Manager job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $61,333 per year, or $29.5 per hour.

Launch Account Manager - Developing Markets

Vets Hired

Phoenix, AZ

Full-time

Re-posted 8 days ago

Job description

Job Summary

The Launch Account Manager – Developing Markets is responsible for managing property launches, coordinating project implementation, and serving as the primary liaison between the company and property stakeholders during the launch and installation process. The role ensures projects are completed on schedule, provides exceptional customer service, coordinates operational activities, and supports a seamless transition to ongoing account management.

Key Responsibilities:
  • Serve as the primary point of contact between the company and assigned properties during project launches.
  • Maintain ongoing communication with property stakeholders regarding project status.
  • Attend onsite meetings, town halls, board meetings, and community events.
  • Coordinate launch activities for existing and new construction communities.
  • Work with operational teams to arrange staffing, equipment, facilities, and project resources.
  • Coordinate customer onboarding, community sign-up events, and installation activities.
  • Manage contract deliverables, common-area installations, and project milestones.
  • Handle escalated customer issues, service concerns, and damage claims.
  • Coordinate marketing materials and community communications.
  • Respond to customer inquiries through web and social media channels.
  • Maintain project documentation and update community web portals when applicable.
  • Introduce operational Account Managers during project handoff.
  • Exercise independent judgment to ensure successful project execution.
Requirements:
  • Bachelor's degree preferred or equivalent experience.
  • Minimum of 2 years of telecommunications industry experience.
  • Account management experience preferred.
  • Knowledge of cable and telecommunications products and services is preferred.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong customer service, communication, and relationship management skills.
  • Ability to coordinate multiple projects and stakeholders.
  • Valid, unrestricted driver's license.
  • Ability to travel up to 80% as required.
  • Industry-related experience preferred.