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Telecommunications Account Manager Jobs in Tennessee

C Spire

Account Manager, Select Sales

Nashville, TN · On-site

The Account Manager, Select Sales will be responsible for building relationships and helping ... Experience in telecommunications, MSP, or technology-driven industries. What You Will Gain A great ...

C Spire

Account Manager, Select Sales

Memphis, TN · On-site

The Account Manager, Select Sales will be responsible for building relationships and helping ... Experience in telecommunications, MSP, or technology-driven industries. What You Will Gain A great ...

C Spire

Account Manager, Select Sales

Knoxville, TN · On-site

The Account Manager, Select Sales will be responsible for building relationships and helping ... Experience in telecommunications, MSP, or technology-driven industries. What You Will Gain A great ...

C Spire

Account Manager, Select Sales

Knoxville, TN · On-site

The Account Manager, Select Sales will be responsible for building relationships and helping ... Experience in telecommunications, MSP, or technology-driven industries. What You Will Gain A great ...

C Spire

Account Manager, Select Sales

Nashville, TN · On-site

The Account Manager, Select Sales will be responsible for building relationships and helping ... Experience in telecommunications, MSP, or technology-driven industries. What You Will Gain A great ...

C Spire

Account Manager, Select Sales

Memphis, TN · On-site

The Account Manager, Select Sales will be responsible for building relationships and helping ... Experience in telecommunications, MSP, or technology-driven industries. What You Will Gain A great ...

C Spire

Account Manager, Select Sales

Chattanooga, TN · On-site

The Account Manager, Select Sales will be responsible for building relationships and helping ... Experience in telecommunications, MSP, or technology-driven industries. What You Will Gain A great ...

C Spire

Account Manager, Select Sales

Nashville, TN · On-site

The Account Manager, Select Sales will be responsible for building relationships and helping ... telecommunications, MSP, or technology-driven industries. What You Will Gain A great workplace ...

C Spire

Account Manager, Select Sales

Nashville, TN · On-site

The Account Manager, Select Sales will be responsible for building relationships and helping ... telecommunications, MSP, or technology-driven industries. What You Will Gain A great workplace ...

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All JobsTelecommunications Account JobsTelecommunications Account Manager JobsTelecommunications Account Manager Jobs in Tennessee

Telecommunications Account Manager information

See Tennessee salary details

$26.8K

$59.7K

$96.2K

How much do telecommunications account manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for telecommunications account manager in Tennessee is $59,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $71,200.00 per year, depending on experience, location, and employer.

What is a telecommunications account manager?

Telecommunications Account Managers are professionals responsible for managing relationships with clients who purchase telecommunication products and services. They act as the main point of contact between the client and the telecommunications company, ensuring that client needs are met and that services are delivered effectively. Their duties often include identifying new business opportunities, negotiating contracts, resolving issues, and maintaining customer satisfaction. Telecommunications Account Managers must have strong communication skills, a good understanding of telecom solutions, and the ability to manage multiple client accounts.

What are the key skills and qualifications needed to thrive as a telecommunications account manager?

To thrive as a Telecommunications Account Manager, you need strong sales acumen, deep knowledge of telecom products and services, and a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems (like Salesforce), telecom billing platforms, and industry certifications such as CTAM or CompTIA Network+ are typically valued. Exceptional relationship-building, negotiation, and communication skills distinguish top performers in this role. These competencies are essential for effectively managing client accounts, driving revenue growth, and ensuring customer satisfaction in a competitive industry.

How does a telecommunications account manager typically collaborate with technical teams to meet client needs?

Telecommunications Account Managers often serve as a bridge between clients and technical teams, translating client requirements into actionable tasks for engineers and support staff. They regularly participate in meetings to discuss project progress, service upgrades, or troubleshooting, ensuring that client expectations are clearly communicated and met. This role requires strong interpersonal skills, as Account Managers must balance client satisfaction with technical feasibility, working closely with sales, engineering, and customer support to deliver tailored telecommunications solutions.

What is the difference between Telecommunications Account Manager vs Customer Service Representative?

AspectTelecommunications Account ManagerCustomer Service Representative
CredentialsRelevant sales, communication, and industry certificationsBasic customer service training, high school diploma or equivalent
Work EnvironmentOffice-based, client-facing, sales-focusedCall centers, retail stores, or online support
Employer & IndustryTelecom providers, sales firmsTelecom companies, retail outlets, service providers
Search & Comparison IntentSales, account management, client relationsCustomer support, troubleshooting, service inquiries

The Telecommunications Account Manager primarily focuses on managing client accounts, sales, and building relationships within the telecom industry. In contrast, Customer Service Representatives handle customer inquiries, support, and troubleshooting. While both roles require communication skills, the account manager's role is more sales and relationship-oriented, often involving client retention and upselling, whereas customer service focuses on resolving customer issues and ensuring satisfaction.

What cities in Tennessee are hiring for Telecommunications Account Manager jobs?

Cities in Tennessee with the most Telecommunications Account Manager job openings:

Telecommunications Account Manager jobs near you
Infographic showing various Telecommunications Account Manager job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Residential Account Manager

Friendship, TN • On-site

Telephone Electronics Corporation
See more jobs at Telephone Electronics Corporationexternal

Full-time

Re-posted 24 days ago

Job description

Description
BASIC JOB SUMMARY:
The Residential Account Manager will be responsible for selling our fiber optic internet packages to new and existing customers entirely over the phone. Must be a self-starter with excellent communication skills who can explain the benefits of fiber technology, overcome objections, and achieve sales targets in a fast-paced, competitive environment.
ESSENTIAL JOB FUNCTIONS:
The essential job functions and duties described below may not be the only requirements of the position. It may be necessary to follow other instructions or perform other related duties required by the company.
  • Responsible for growing, servicing, and retaining a residential customer base in a fast paced and competitive environment
  • Responsible for selling into fringe market areas to expand and grow residential bases
  • Initiate and manage sales conversations through outbound and inbound calls to potential and existing customers
  • Stay abreast of company products and industry trends to best meet the needs of the customer
  • Listen to customer needs and recommend tailored fiber internet plans and add-on services that address their specific requirements
  • Address customer questions, concerns, and objections in a professional and persuasive manner
  • Accurately document all customer interactions, sales activities, and relevant information using the company's CRM software
  • Interact with customers to build relationships that promote satisfaction in TEC brands and products leading to referrals
  • Research, prepare, and present solutions for residential customers that would include, but not be limited to voice, data, and wi-fi management
  • Coordinate and assist with Sales and Customer Experience to ensure the satisfaction and security of customers
  • Demonstrate willingness to remain flexible in work scheduling to achieve necessary call results
  • Serve as a team player working well with customers, business sales team, and other departments within TEC's organization

OTHER JOB FUNCTIONS:
  • Special projects as requested by the Sales Operations Manager

Requirements
Job Qualifications:
Education/Experience - A high school diploma or equivalent is required; however, a two-year associate degree from a junior college is preferred. A minimum of one (1) year of computer experience and experience in Microsoft Office applications is preferred. Proven experience in telesales, telemarketing, or inside sales role, preferably within the telecommunications or technology sector.
Knowledge/Skills/Abilities - Exceptional verbal communication skills and a compelling phone presence. Strong persuasive and negotiation skills, with a track record of closing sales. Ability to work independently and manage time effectively to maximize call volume and sales opportunities. Requires excellent written and verbal skills.

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