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Telecommunications Account Manager Jobs in Indiana

TekSky

Region Sports Network

Highland, IN · On-site

Experience in Account Management and maintaining long-term client relationships. * Commitment to ... Familiarity with media, broadcasting, or telecommunications industries is a plus.

RTC Communications

Account Executive

Montgomery, IN · On-site

Manage an active pipeline and full sales cycle: prospecting → discovery → proposal → ... Demonstrated excellence in B2B sales, technology solutions, or telecommunications * Exceptional ...

Rtc Communications

Account Executive

Montgomery, IN · On-site

Manage an active pipeline and full sales cycle: prospecting → discovery → proposal → ... Demonstrated excellence in B2B sales, technology solutions, or telecommunications * Exceptional ...

Rtc Communications

Account Executive

Montgomery, IN · On-site

Manage an active pipeline and full sales cycle: prospecting discovery proposal negotiation closing ... Demonstrated excellence in B2B sales, technology solutions, or telecommunications * Exceptional ...

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All JobsTelecommunications Account JobsTelecommunications Account Manager JobsTelecommunications Account Manager Jobs in Indiana

Telecommunications Account Manager information

What is a telecommunications account manager?

Telecommunications Account Managers are professionals responsible for managing relationships with clients who purchase telecommunication products and services. They act as the main point of contact between the client and the telecommunications company, ensuring that client needs are met and that services are delivered effectively. Their duties often include identifying new business opportunities, negotiating contracts, resolving issues, and maintaining customer satisfaction. Telecommunications Account Managers must have strong communication skills, a good understanding of telecom solutions, and the ability to manage multiple client accounts.

What are the key skills and qualifications needed to thrive as a telecommunications account manager?

To thrive as a Telecommunications Account Manager, you need strong sales acumen, deep knowledge of telecom products and services, and a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems (like Salesforce), telecom billing platforms, and industry certifications such as CTAM or CompTIA Network+ are typically valued. Exceptional relationship-building, negotiation, and communication skills distinguish top performers in this role. These competencies are essential for effectively managing client accounts, driving revenue growth, and ensuring customer satisfaction in a competitive industry.

How does a telecommunications account manager typically collaborate with technical teams to meet client needs?

Telecommunications Account Managers often serve as a bridge between clients and technical teams, translating client requirements into actionable tasks for engineers and support staff. They regularly participate in meetings to discuss project progress, service upgrades, or troubleshooting, ensuring that client expectations are clearly communicated and met. This role requires strong interpersonal skills, as Account Managers must balance client satisfaction with technical feasibility, working closely with sales, engineering, and customer support to deliver tailored telecommunications solutions.

What is the difference between Telecommunications Account Manager vs Customer Service Representative?

AspectTelecommunications Account ManagerCustomer Service Representative
CredentialsRelevant sales, communication, and industry certificationsBasic customer service training, high school diploma or equivalent
Work EnvironmentOffice-based, client-facing, sales-focusedCall centers, retail stores, or online support
Employer & IndustryTelecom providers, sales firmsTelecom companies, retail outlets, service providers
Search & Comparison IntentSales, account management, client relationsCustomer support, troubleshooting, service inquiries

The Telecommunications Account Manager primarily focuses on managing client accounts, sales, and building relationships within the telecom industry. In contrast, Customer Service Representatives handle customer inquiries, support, and troubleshooting. While both roles require communication skills, the account manager's role is more sales and relationship-oriented, often involving client retention and upselling, whereas customer service focuses on resolving customer issues and ensuring satisfaction.

Telecommunications Account Manager jobs near you
Infographic showing various Telecommunications Account Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution.

Key Account Manager: Marketing. Advertising. Sales.

Munster, IN • On-site

Ethos Management
11 - 50 employees
Learn more about Ethos Managementexternal

Full-time

Re-posted 10 days ago

Job description

Company Description

Ethos Management is a private Brand Marketing & Management Firm, we are partnered with some of the most well known fortune 100 clients within the technology, entertainment, television, security, utility, energy, and government telecommunication industries.

Job Description

The role of the Key Account Manager is to help develop and execute the strategic sales and marketing plans for the key accounts. The key account sales and marketing plans will support, and be derived from, the Business Plan outlined by the Director of Sales and Marketing. The Key Account Manager will be responsible for managing all areas of the business relationship with the key accounts and will work closely with the various business departments in an effort to maintain and further develop the relationship with the key accounts.

The Key Account Manager will manage the sales function to achieve strategic sales targets while working closely with the Marketing Department to provide integrated programs that support the sales effort. The Key Account Manager is the main contact with all key accounts and is the liaison between the various business departments and the key accounts.

The Key Account Manager reports directly to the Director of Sales and Marketing.

Responsibilities

Maintain and build relationships with the key accounts

Develop and execute a sales and marketing plan for key accounts that meets or exceeds sales and margin targets

Grow existing product offerings with key accounts while introducing new product opportunities

Work closely with the various departments in the Marketing industry Nation Wide to ensure the accurate execution of sales orders and account activity

Provide regular interface with customers to ensure the highest level of customer satisfaction

Provide direction to the marketing department on key marketing opportunities with the key accounts to support the sales effort

Provide regular sales reports to the Director of Sales and Marketing that accurately capture all sales activity

Seek out and communicate meaningful insights from key accounts and the market

Direct Customer Service and Sales Associate


Qualifications

JOB REQUIREMENTS

Skills, Experience and Knowledge

Through One to two years of sales experience you must be able to demonstrate acquired skill and

measurable success in the following areas:

Advanced communication (written and verbal), organizational, and problem solving skills

Strong interpersonal skills, including effective presentation and listening skills

Building and nurturing internal and external relationships

Solid understanding of core marketing principles

Effective working in close team environment

Additional Information

Weekly Base pay/Weekly bonus incentives/Benefits

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