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How much do telecommunication assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for telecommunication assistant in the United States is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $26.44 per hour, depending on experience, location, and employer.

What is a telecommunication assistant?

Telecommunication Assistants are professionals who support the installation, maintenance, and operation of telecommunication systems such as phone lines, internet connections, and network equipment. They handle tasks like troubleshooting technical issues, setting up devices, and providing customer support. Their work ensures that communication networks run smoothly and efficiently within an organization or for customers. They may also keep records, schedule repairs, and assist with upgrading telecommunications infrastructure.

What is the difference between Telecommunication Assistant vs Network Technician?

AspectTelecommunication AssistantNetwork Technician
CredentialsHigh school diploma or equivalent; some roles may require certifications in telecommunicationsAssociate's degree or certifications in networking or IT
Work EnvironmentOffice settings, customer sites, telecommunications companiesData centers, server rooms, client sites
Job FocusAssisting with installation, maintenance, and troubleshooting of telecommunication systemsInstalling, configuring, and repairing network hardware and infrastructure

While both roles support communication infrastructure, a Telecommunication Assistant primarily assists with telephony and communication systems, whereas a Network Technician focuses on computer networks and data systems. The roles often overlap in environments like telecom companies, but Network Technicians typically require more technical certifications and hands-on network experience.

What are some common challenges faced by telecommunication assistants, and how can they be addressed?

Telecommunication Assistants often encounter challenges such as managing multiple service requests simultaneously, troubleshooting connectivity issues under time pressure, and adapting to frequent technology updates. To address these challenges, it's important to develop strong organizational skills, stay updated on the latest telecommunication systems, and communicate effectively with both technical teams and end-users. Proactively seeking training opportunities and collaborating with colleagues can also help build confidence and efficiency in handling complex tasks.

What are the key skills and qualifications needed to thrive as a telecommunication assistant, and why are they important?

To thrive as a Telecommunication Assistant, you need a solid understanding of telecommunications systems, basic IT knowledge, and typically a high school diploma or associate degree in a related field. Familiarity with PBX systems, VoIP technology, call center software, and ticketing systems is often required. Attention to detail, strong organizational skills, and effective communication are standout soft skills in this role. These abilities are crucial for ensuring seamless communication services, quick issue resolution, and efficient support for organizational operations.
What cities are hiring for Telecommunication Assistant jobs? Cities with the most Telecommunication Assistant job openings:
What are the most commonly searched types of Telecommunication jobs? The most popular types of Telecommunication jobs are:
What states have the most Telecommunication Assistant jobs? States with the most job openings for Telecommunication Assistant jobs include:
Telecommunication Assistant jobs near you

Assistant Telecommunications Engineer- Distribution Modernization (Raleigh)

Burns & McDonnell

Raleigh, NC • On-site

Full-time

Re-posted 13 days ago

Burns & McDonnell rating

8.7

Company rating: 8.7 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

3rd of 80 rated construction

Job description

Description
The Assistant Telecommunications Engineer will assist in various phases of planning, site evaluations, analytical designs, report preparation, and construction documentation as part of a project team. This role will require work on a diverse portfolio of project types and clients.
  • Designing various telecommunication project types including physical pathway infrastructure designs (inside and outside plant), equipment plan layouts, and structured cabling design utilizing client standards or developing new standards as required.
  • Assist with project deliverables including cable schedules, bill of materials, specifications, rack/equipment layouts, and associated details.
  • Assist with a variety of assignments using prescribed methods and standard techniques including refining rough sketches, sizing various system components, problem analysis, and performing calculations on non-routine assignments of substantial variety and complexity.
  • Produce initial designs or sketches and redline/mark-up drawings on ongoing projects.
  • Works closely with other disciplines (Architecture, Mechanical, Structural, Civil, Electrical, etc.) to develop coordinated designs for both green-field and brown-field heavy commercial construction projects including hyperscale data centers, manufacturing facilities and other large-scale building/campus projects.
  • Identify, communicate and assist in resolving issues on projects as needed.
  • Apply design codes and specifications related to design requirements.
  • Complete and review design drawings within scope, budget and schedule. Perform project tasks and assignments within budgeted hours and deadlines.
  • Work closely with the project team to ensure deliverables and services are being provided to client's satisfaction and that projects are following internal QA/QC guidelines.
  • Assist in project construction administration, responding to Requests for Interpretation (RFIs), product data submittals, shop drawings, and fiber optic/copper cabling test reviews.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Qualifications
  • Bachelor's Degree in electrical, computer, Architectural, or other related engineering discipline from an ABET accredited program required.
  • Must have excellent written and verbal communication skills and strong analytical and problem-solving skills.
  • Must be capable of applying intensive and diversified knowledge of principles and practices to broad areas of assignments.
  • Must be capable of devising new approaches to problems encountered.
  • Basic knowledge in telecommunications design, calculations and systems.
  • Basic knowledge in the theory and practices of engineering discipline; competent in the fundamental concepts of other disciplines as they relate to the assigned discipline.
  • Understanding of design software such as Revit and Excel to develop the design deliverables and coordinate with detailers and designers. Ability to learn and effectively utilize new design software and programs, including AI tools. Experience in Autodesk Revit is strongly preferred.
  • Minimum of a 3.0 GPA strongly preferred.
  • Involvement on campus or in the community preferred.
  • Candidates must be legally authorized to work permanently (i.e., without time limitations, without restrictions or without need for work sponsorship) in the country where this position is located.
  • Engineers in Training-EIT Certification preferred.

Additional preferred qualifications:
  • Experience in Telecommunications or related field.
  • Experience with large multidisciplinary projects or construction.
  • Proficiency in Bluebeam software for markups and coordination.
  • Understanding of design software such as Revit and Excel to develop the design deliverables and coordinate with detailers and designers. Ability to learn and effectively utilize new design software and programs, including AI tools. Experience in Autodesk Revit is strongly preferred.

This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
EEO/Disabled/Veterans
Job Telecommunications
Primary Location US-NC-Raleigh
Schedule: Full-time
Travel: Yes, 25 % of the Time
Req ID: 261280
Job Hire Type New Grad #LI-EAC #T&D

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About Burns & McDonnell

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Burns & McDonnell assists clients of all sizes and industries by providing extensive physical services ranging from assessments, integrated security solutions, and large security architecture designs. Services we typically provide include security and safety system design, threat, risk, and vulnerability assessments, security surveys, security master planning, compliance to federal security programs, independent validation and verification of integrated security system operations, management of installation and maintenance, and staff augmentation to develop and implement facility management and protection processes.

Industry

Civil engineering construction

Company size

10,000+ Employees

Headquarters location

Kansas City, MO, US

Year founded

1898

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