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Telecommunication Assistant Jobs (NOW HIRING)

Mayvin

Telecommunications Specialist

Alexandria, VA · On-site

The Telecommunications Specialist will apply analytical, problem-solving, and communication skills ... communications * Assist with COMSEC audits, inspections, inventories, and training as required

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How much do telecommunication assistant jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for telecommunication assistant in the United States is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $26.44 per hour, depending on experience, location, and employer.

What are Telecommunication Assistants?

Telecommunication Assistants are professionals who support the installation, maintenance, and operation of telecommunication systems such as phone lines, internet connections, and network equipment. They handle tasks like troubleshooting technical issues, setting up devices, and providing customer support. Their work ensures that communication networks run smoothly and efficiently within an organization or for customers. They may also keep records, schedule repairs, and assist with upgrading telecommunications infrastructure.

What is the difference between Telecommunication Assistant vs Network Technician?

AspectTelecommunication AssistantNetwork Technician
CredentialsHigh school diploma or equivalent; some roles may require certifications in telecommunicationsAssociate's degree or certifications in networking or IT
Work EnvironmentOffice settings, customer sites, telecommunications companiesData centers, server rooms, client sites
Job FocusAssisting with installation, maintenance, and troubleshooting of telecommunication systemsInstalling, configuring, and repairing network hardware and infrastructure

While both roles support communication infrastructure, a Telecommunication Assistant primarily assists with telephony and communication systems, whereas a Network Technician focuses on computer networks and data systems. The roles often overlap in environments like telecom companies, but Network Technicians typically require more technical certifications and hands-on network experience.

What are some common challenges faced by Telecommunication Assistants, and how can they be addressed?

Telecommunication Assistants often encounter challenges such as managing multiple service requests simultaneously, troubleshooting connectivity issues under time pressure, and adapting to frequent technology updates. To address these challenges, it's important to develop strong organizational skills, stay updated on the latest telecommunication systems, and communicate effectively with both technical teams and end-users. Proactively seeking training opportunities and collaborating with colleagues can also help build confidence and efficiency in handling complex tasks.

What are the key skills and qualifications needed to thrive as a Telecommunication Assistant, and why are they important?

To thrive as a Telecommunication Assistant, you need a solid understanding of telecommunications systems, basic IT knowledge, and typically a high school diploma or associate degree in a related field. Familiarity with PBX systems, VoIP technology, call center software, and ticketing systems is often required. Attention to detail, strong organizational skills, and effective communication are standout soft skills in this role. These abilities are crucial for ensuring seamless communication services, quick issue resolution, and efficient support for organizational operations.
What cities are hiring for Telecommunication Assistant jobs? Cities with the most Telecommunication Assistant job openings:
What are the most commonly searched types of Telecommunication jobs? The most popular types of Telecommunication jobs are:
What states have the most Telecommunication Assistant jobs? States with the most job openings for Telecommunication Assistant jobs include:
Telecommunication Assistant jobs near you
Telecommunications Attendant

Telecommunications Attendant

Avispa Technology

Stanford, CA • On-site

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 hours ago

Job description

Job Description
Telecommunications Attendant 1491945
  • Hourly pay: $25/hr
  • Worksite: Leading university (Stanford, CA 94305 - Onsite)
  • W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
  • 40 hours/week, 3 Month Assignment (With possibility of extension) (schedule flexibility and some OT is expected)

A leading university is seeking a Telecommunications Attendant to serve as the primary point of contact for incoming calls across university and medical center operations. This role supports high-volume call handling, emergency dispatch coordination, and customer service functions in a fast-paced, 24/7 environment.
Telecommunications Attendant Responsibilities:
  • Answer, process, and route high-volume incoming calls, providing directory assistance and connecting callers to appropriate departments, staff, physicians, or students while maintaining excellent customer service.
  • Support medical center operations by paging doctors and staff, handling emergency alerts (e.g., trauma, fire, disaster response), and assisting with patient-related communication using on-call rosters and reference systems.
  • Utilize telecommunications and call center systems to manage calls, establish conference lines, and ensure first-call resolution while maintaining accuracy and efficiency.
  • Perform administrative tasks including maintaining databases, updating directories, generating reports, and supporting system diagnostics, testing, and internal documentation.
  • Collaborate with team members to support operations, assist in training and mentoring, and contribute to process improvement initiatives and service quality enhancements.

Telecommunications Attendant Qualifications:
  • 4+ years of experience in a high-volume call center or customer service environment, preferably within a university or medical center setting.
  • Strong telephone etiquette with excellent verbal communication, reading, and writing skills.
  • Ability to multitask, work under pressure, and handle sensitive or emergencies with professionalism and accuracy.
  • Proficiency with computer systems, telecommunications equipment, and typing skills (minimum 35-50 WPM).
  • Experience with paging systems, call center applications, and familiarity with medical terminology are preferred.

Shift:
  • Training: 3-6 weeks, Monday, Friday, between 5:00 am and 5:00 pm.
  • Post-training: Assigned shift between 5:00 am and 11:30 pm (schedule provided in advance).
  • 24/7 operation; flexibility required for evenings, weekends, holidays, and overtime as needed.

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