1

Telecom Program Manager Jobs in Boston, MA (NOW HIRING)

... telecom, fiber, device lifecycle programs, and UPS replacement projects. Serve as the primary ... Manage financial oversight including forecasting, budgeting, and identifying cost-saving ...

... telecom, fiber, device lifecycle programs, and UPS replacement projects. Serve as the primary ... Manage financial oversight including forecasting, budgeting, and identifying cost-saving ...

Management Consulting - Principal

Boston, MA · On-site +1

$150K - $175K/yr

Guide program governance, stakeholder engagement, and financial oversight for active engagements ... Experience with telecom-specific technologies (e.g., OSS/BSS, 5G, AI/ML, cloud platforms)

Showing results 21-40

Telecom Program Manager information

See Boston, MA salary details

$41.8K

$116.7K

$170.6K

How much do telecom program manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for telecom program manager in Boston, MA is $116,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,400.00 and $143,900.00 per year, depending on experience, location, and employer.

What does a Telecom program manager do?

A Telecom Program Manager oversees and coordinates large-scale telecommunications projects within an organization. Their responsibilities include planning, executing, and closing projects related to telecom infrastructure, network upgrades, and service deployments. They work closely with cross-functional teams, vendors, and stakeholders to ensure projects are delivered on time, within scope, and on budget. Additionally, they often manage risk, resolve issues, and ensure compliance with industry regulations. The role requires strong leadership, communication, and technical knowledge of telecommunications systems.

What are the key skills and qualifications needed to thrive as a telecom program manager?

To thrive as a Telecom Program Manager, you need strong project management skills, a deep understanding of telecommunications technologies, and typically a degree in engineering, IT, or a related field. Familiarity with tools like MS Project, Agile methodologies, and industry certifications such as PMP or Prince2 is often required. Exceptional leadership, communication, and problem-solving abilities help you manage cross-functional teams and stakeholders effectively. These skills are crucial for delivering complex telecom projects on time and within budget while ensuring alignment with business goals.

What are some common challenges faced by telecom program managers, and how can they be addressed?

Telecom Program Managers often navigate complex projects involving multiple stakeholders, evolving technologies, and tight deadlines. A common challenge is coordinating cross-functional teams, including engineers, vendors, and clients, to ensure timely delivery while managing shifting requirements. Addressing these challenges involves strong communication, proactive risk management, and maintaining up-to-date knowledge of industry standards. Building strong relationships across departments and setting clear expectations can help mitigate misunderstandings and keep projects on track.

What is the difference between Telecom Program Manager vs Telecom Project Manager?

AspectTelecom Program ManagerTelecom Project Manager
ResponsibilitiesOversees multiple related projects, manages strategic initiatives, aligns projects with business goalsManages individual projects, focuses on specific deliverables, timelines, and budgets
CertificationsPMI PMP, PgMP, or equivalent; industry-specific certificationsPMI PMP or similar; often holds technical certifications
Work EnvironmentStrategic planning, stakeholder management, cross-project coordinationDay-to-day project execution, team management, task tracking
Usage in IndustryCommon in large telecom companies for overseeing multiple initiativesFrequent in telecom firms for managing individual projects

The main difference is that a Telecom Program Manager oversees multiple related projects to achieve strategic goals, while a Telecom Project Manager focuses on executing specific projects. Both roles require similar certifications but differ in scope and responsibilities.

What are popular job titles related to Telecom Program Manager jobs in Boston, MA?

For Telecom Program Manager jobs in Boston, MA, the most frequently searched job titles are:

What cities near Boston, MA are hiring for Telecom Program Manager jobs?

Cities near Boston, MA with the most Telecom Program Manager job openings:

Infographic showing various Telecom Program Manager job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $116,745 per year, or $56.1 per hour.

Telecommunications Analyst

Beth Israel Lahey Health

Boston, MA • On-site

$33.65 - $45.29/hr

Full-time

Posted 25 days ago


Beth Israel Lahey Health rating

6.9

Company rating: 6.9 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

454th of 898 rated healthcare providers


Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Under the direction of the Manager of IT Infrastructure and within established hospital, clinic, and department policies and procedures, support Telecommunications activities in a multi-vendor, multi-platform environment. Responsible for the installation, maintenance, and tuning of Telecommunications software and hardware. Provides technical assistance to the Telecommunications Architect for the installation of new technologies as well as providing next level support to Telecommunications Associates. Consults with the Manager of Telecommunications Services on specific matters requiring clarification, interpretation, or exception to standard policies and procedures.

Job Description:

Essential Duties & Responsibilities including but not limited to: 
1.    Routinely communicates with the Telecom System Manager and others as appropriate, regarding department functions and the status of various programs, services, and financial objectives.

2.    Work to maintain Telecom Department SLA timelines for call backs, installations, and problem resolutions. Responsible for accurate ticket reporting.

3.    Participates as a technical member of the Telecommunications work team, assisting with technical installations as required, as well as with planning and operational management. Also, monitors daily work requests in tracking systems and completes requests for system configurations.

4.    Primary responsibility is for the proper configuration of the phone system. Telecom Analysts are expected to be able to configure call forwarding, call routing, voice menus, and call recordings. Ability to program ACD agents and skills. Oversees and meets with end users to design solutions for their workflow requirements.

5.    Mentors entry level Telecom Associates. Manages telecom projects and supervises the work of Telecom Associates and Contractors working for the Telecommunications Department to ensure quality of craftsmanship or to verify and approve the installation of new services and equipment.

6.    Requests assistance from the Telecom Architect for difficult or complex work requests or projects. Will be required to manage small projects and must be able to work independently or collaboratively in multidisciplinary groups (construction projects, move projects, complex installations, etc).

7.    Facilitates the resolution of alarms/outages within the Telecommunications Systems by implementing advanced debugging processes, including consulting with vendors, initiating internal testing procedures, running reports as directed by management or coordinating the delivery of parts to specified locations either in person or by courier.

8.    Responsible for maintaining critical communications services in emergency situations and must be available off hours for major installations, upgrades, outages, and on-call rotation.

Minimum Qualifications: 
Education:    High School diploma or GED required. Associate's degree preferred.
Experience:    5-8 years related work experience required.
Skills, Knowledge & Abilities:    

Advanced technical computer skills as required for technical support specific to functional area and related systems
Preferred Qualifications & Skills:    Avaya Certifications
 

Pay Range:

$33.65 - $45.29

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

What Beth Israel Lahey Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom