ZipRecruiter

Log In

1

Telecom Operations Manager Jobs in Boston, MA (NOW HIRING)

Zayo

Operations Coordinator

Westborough, MA

$18 - $27.69/hr

Manage incoming and outgoing materials inventory. * Assistin general contractor coordination ... Telecom experiencepreferred. * Extreme attention to detail with a keen eye on accuracy. * Excellent ...

InfiCare

Infrastructure Project Manager

Medford, MA · On-site

Telecom outlet locations * Telecommunications room layouts * Design documentation * Drawings ... Understanding of UPS operations and maintenance. * Strong analytical, problem-solving, and decision ...

FirstLight

Project Manager

Somerville, MA · On-site

$60K - $70K/yr

Coordinate cross-functional teams across Engineering, Field Operations, Construction, and ... Proven experience managing telecom projects , with a strong understanding of fiber construction ...

C4 Technical Services

Be Seen First

Trailer Service Manager

West Bridgewater, MA · On-site

$70K - $80K/yr

Operations & Performance * Lead and manage daily shop operations, ensuring efficient workflow and ... Company Description C4 Technical Services is a forward-thinking IT, Telecom and Clinical consulting ...

previous page

Showing results 41-60

All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Boston, MA

Telecom Operations Manager information

See Boston, MA salary details

$33.7K

$68.9K

$128.7K

How much do telecom operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for telecom operations manager in Boston, MA is $68,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $84,200.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Boston, MA?

For Telecom Operations Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Boston, MA look for?

The top searched job categories for Telecom Operations Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Telecom Operations Manager jobs?

Cities near Boston, MA with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Boston, MA as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,939 per year, or $33.1 per hour.

Operations Coordinator

Zayo

Westborough, MA

$18 - $27.69/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Zayo rating

8.0

Company rating: 8.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

25th of 101 rated telecommunications companies

Job description

Company Description

Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

The Operations Coordinator will perform the day-to-day functions associated with and supporting Fiber Maintenance, Relocation and Overbuilds. Also supporting project implementation in both the pre-construction and post-construction environments.This roleis responsible formaintainingstatus reports documenting project schedules and project costs.

Responsibilities

  • Responsible for local contract administration and compliance with bonding, insurance, and generalized procedures.

  • Project coordination with all levels of management.

  • Track, report, and communicate on all Outside Plant (OSP) project progress.

  • Assistwith cost actuals versus budget. Build quality, reporting accuracy, and project tracker accuracy;

  • Assistand coordinate cablelocateservice contractors.

  • Maintain a tracking log for all capital, expense, and emergencyrestorationpurchase requisitions.

  • Manage incoming and outgoing materials inventory.

  • Assistin general contractor coordination.

  • Develop andmaintaincontact list for Zayo business contracts, includingpermitagencies and ILEC.

  • Coordinate all conduit leases and paperwork associated with existing and future leases.

  • Responsible for coordinating all permits associated with city, state, and county agencies.

Qualifications

  • Bachelor's degree (B.A.) or one to two years related experience and/or training; or equivalent combination of education and experience. Telecom experiencepreferred.

  • Extreme attention to detail with a keen eye on accuracy.

  • Excellent communicator; willing to write to, speak to, and communicate with all levels of the organization.

  • Ability to take data and turn it into reports.

  • Previousexperience working with Microsoft Office, specifically Word, Excel, PowerPoint and Visio.

  • Ability to read and interpret documents such as safety rules,operatingand maintenance instructions, and procedure manuals.

  • Ability towritereports and correspondence.

Estimated base pay range for this role is $18 - $27.69 USD / hour

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.


Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.


The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.


Benefits, Rewards & Wellness

  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Generous paid time off policy including paid parental leave


Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, "Biometric Data"), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1's policies, which can be found here: https://www.clearme.com/clear1-credential-policy-crp. Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data - including through CLEAR - you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.

What Zayo employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply