ZipRecruiter

Log In

1

Telecom Operations Manager Jobs in Boston, MA (NOW HIRING)

CFS

IT Manager (on-site w/ travel)

Boston, MA

$140K - $150K/yr

Support ERP and logistics platforms critical to operations * Provide hands-on technical troubleshooting, including onsite support when needed * Manage networking, telecom, cybersecurity, and system ...

next page

Showing results 1-20

All JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Boston, MA

Telecom Operations Manager information

See Boston, MA salary details

$33.7K

$68.9K

$128.7K

How much do telecom operations manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for telecom operations manager in Boston, MA is $68,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $84,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What are popular job titles related to Telecom Operations Manager jobs in Boston, MA? For Telecom Operations Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs in Boston, MA look for? The top searched job categories for Telecom Operations Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Telecom Operations Manager jobs? Cities near Boston, MA with the most Telecom Operations Manager job openings:
Telecom Operations Manager jobs near you

IT Manager (on-site w/ travel)

CFS

Boston, MA

$140K - $150K/yr

Full-time

Posted 5 days ago

Job description

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

IT Manager (Multi-Site | Hands-On Leadership)

About the Organization:
Our client is a well-established materials and infrastructure services company serving the Northeast, with a history spanning over 100 years. The organization supports large-scale construction and infrastructure projects and operates a multi-site environment that includes both corporate offices and field locations.

The Opportunity:
Our client is seeking a hands-on IT Manager to step into a highly visible role due to a long-tenured leader’s upcoming retirement
This is a unique opportunity to take ownership of IT operations across multiple locations while helping modernize systems, infrastructure, and data capabilities across the organization
The position requires a balance of day-to-day operational support and longer-term strategic improvements, acting as both a technical leader and business partner

What You’ll Do:

  • Oversee IT systems, infrastructure, and support across 7+ locations
  • Support ERP and logistics platforms critical to operations
  • Provide hands-on technical troubleshooting, including onsite support when needed
  • Manage networking, telecom, cybersecurity, and system upgrades
  • Oversee third-party vendors and MSP relationships
  • Lead IT budgeting and planning efforts
  • Strengthen cybersecurity posture and business continuity processes
  • Support ongoing system implementations and technology initiatives
  • Partner with leadership to drive process improvements through technology

What You’ll Bring:

  • 5+ years of IT leadership or management experience
  • Experience supporting multi-site environments
  • Background in manufacturing, construction, logistics, or similar industries preferred
  • Strong experience with:
    • Infrastructure (networking, firewalls, VPNs)
    • ERP systems and business applications
    • Vendor and MSP management
  • Hands-on approach with willingness to dive into technical issues
  • Strong communication skills across technical and non-technical stakeholders
  • Ability to travel between sites and operate in field environments

Nice to Have:

  • Experience with mid-market ERP platforms
  • Exposure to data, reporting, or emerging technology initiatives
  • Industry experience in materials, construction, or industrial environments

Compensation & Environment:

  • Salary: $140,000 – $150,000
  • Full benefits package
  • Multi-site role with regional travel
  • Opportunity to shape and evolve the IT function over time
#CFSMAY2026
#INMAY2026
#CBMAY2026
#ZRCFSTECH
#LI-MH1

Apply