Telecom Operations Manager Jobs in Boston, MA (NOW HIRING)

This Marketing Director will support two of our dynamic and growing divisions: Colliers Project Leaders (CPL) and well as Telecom/Utility Design Engineering (UDE). This role provides strategic leadership and vision for divisional marketing, driving the development and implementation of national strategies that support the distinct growth models, client relationships, and market dynamics of both divisions.

Partnering closely with divisional leadership, business development, and regional marketing managers, this role ensures marketing priorities, staffing, and campaigns are aligned to support advisory-led project delivery, program management, and specialized Telecom and Utility Design Engineering services, while advancing client engagement and revenue growth.

This role requires the ability to navigate and integrate two distinct business models, ensuring clarity, focus, and impact across both divisions.

Although the Marketing Director’s focus is division-specific, the role operates in close collaboration with other divisional marketing leaders and the broader marketing organization to ensure consistency, resource alignment, and firmwide integration. Acting as a trusted advisor, the Marketing Director shapes the strategic direction of marketing specific to their divisions, defining where to focus, how to position, and how to measure success across a matrixed, national structure.

Strategic Focus: Defines and directs divisional marketing strategies that align with firmwide goals, guiding priorities across markets, services, and client sectors, ensuing marketing drives both short-term and long-term brand equity. They identify emerging opportunities and work with leadership to shape campaigns, visibility efforts, and pursuit strategies that position the division for sustained growth. This role translates business and market data into actionable plans, ensuring marketing resources and talent are optimized for impact and scalability.

In collaboration with the CMO and other marketing leaders, define and lead marketing transformation initiatives that improve scalability and efficiency through enhanced systems, processes, and tools, ensuring the marketing function evolves alongside the firm’s business goals - while keeping their teams accountable to best practices.

Influence and Integration: Operating at the intersection of marketing, business development, and operations, the Marketing Director ensures divisional goals are fully integrated into firmwide marketing and communication strategies. They collaborate with other divisional marketing leaders to ensure consistent messaging and brand alignment across markets while leveraging shared tools, systems, and talent. Through influence and partnership, the Marketing Director strengthens collaboration across geographically distributed teams, fostering shared accountability for growth outcomes across divisions.

Decision Making: Authority to set divisional marketing priorities and to shape the balance of marketing investment between visibility initiatives, pursuit strategy, and client engagement. They use data, metrics, and business insights to guide decision-making and evaluate the effectiveness of marketing initiatives. Balancing strategic foresight with operational realities, they advise divisional leadership on where to invest marketing to maximize marketing ROI.

Team Leadership: Provides leadership to regional and senior regional marketing managers supporting the division, offering mentorship, performance feedback, and strategic guidance. While teams remain geographically based, this role fosters alignment, accountability, and shared goals across the national network. The Director develops leadership capability within marketing management ranks, builds strong partnerships with business development, and models collaboration across divisions.

Market Intelligence: Monitors industry and client trends impacting the division’s markets, translating insights into strategic recommendations and proactive positioning. They guide research efforts to inform business planning and identify opportunities for diversification, partnerships, or new service offerings. Through thought leadership and visibility strategies, the Director ensures the division’s expertise is clearly articulated and recognized in priority markets through collaboration with the Director of Communications.

Reporting and Metrics: Defines performance metrics for marketing impact within the division, including pursuit success rates, campaign outcomes, and brand awareness measures. The Marketing Director monitors marketing effectiveness and works closely with firm leadership to report results, evaluate performance, and adjust strategy as needed. Data and outcomes are used to support continuous improvement, informed investment, and long-term business planning.

Brand: Serves as a strategic steward of the firm’s brand equity, ensuring our market position and narrative are consistently communicated across all pursuits, campaigns, and client touchpoints. Shapes messaging frameworks that articulate our differentiation in the marketplace and align proposal, marketing, and communications strategies with the firm’s long-term brand vision.

• Lead development and implementation of the division’s national marketing strategy, ensuring alignment with firmwide goals and revenue targets by supporting the annual planning cycle.
• Partner with divisional leadership to translate strategic business objectives into actionable marketing plans, campaigns, and pursuit priorities.
• Oversee marketing planning and resource allocation to ensure effective deployment of staff and investment.
• Serve as the senior marketing advisor to divisional leadership, providing insight and recommendations on market positioning, visibility, and brand strategy.
• Collaborate with business development and technical leadership to identify key pursuits, shape go/no-go frameworks and strengthen pursuit strategies for high-value opportunities.
• Provide leadership and mentorship to regional and senior regional marketing managers, fostering collaboration, accountability, and growth across the national network.
• Coordinate with other divisional marketing leaders to ensure consistency in brand, messaging, and processes across the firm.
• Guide the creation and execution of major marketing campaigns, conferences, and visibility initiatives that enhance the division’s profile in target markets.
• Monitor and interpret market trends, client needs, and competitive dynamics to inform growth and marketing strategies.
• Define and track performance metrics for marketing effectiveness, pursuit success, and campaign ROI, adjusting plans based on measurable outcomes.
• Partner with firmwide marketing leadership to advance shared systems, processes, and tools that increase efficiency and scalability across all divisions.
• Represent marketing within divisional leadership discussions and externally at conferences, client events, and professional associations.

• Experience partnering with project management, advisory, and/or Telecom/Utility engineering teams, with a strong understanding of distinct service models, client types, and procurement approaches, including programmatic, client-embedded, and infrastructure-driven work—and the ability to translate complex expertise into clear, compelling marketing and growth strategies.
• Demonstrated ability to support multiple business models simultaneously, balancing relationship-driven advisory services with technically specialized, fast-paced delivery environments.
• 15+ years of A/E/C marketing leadership experience, engineering preferred, including experience developing national or divisional strategies and managing distributed teams.

• Bachelor's degree in Marketing, Communications, or related field (or equivalent experience).

• CPSM certification strongly preferred.
• Proven ability to lead through influence and drive measurable results at scale.
• Expert-level understanding of AEC advisory and infrastructure markets, including project management, program management, Telecom, and Utility design services.
• Demonstrates the ability to navigate differing business models, client expectations, delivery timelines, and procurement approaches—ensuring marketing strategies support both long-term client relationships and fast-moving, technically driven growth opportunities.
• Demonstrated ability to translate across highly technical, advisory, and operational teams—aligning diverse priorities into cohesive marketing strategies that drive clarity, focus, and results.
• Exceptional strategic thinking with the ability to align marketing initiatives to divisional and firmwide business goals.
• Strong leadership presence with demonstrated success influencing senior leadership and guiding cross-functional teams.
• Advanced knowledge of A/E/C marketing principles, industry trends, and client behaviors.
• Skilled in developing and executing national or divisional growth strategies and campaigns.
• Adept at analyzing market intelligence and performance data to guide investment and refine strategies.
• Proven experience managing distributed teams and promoting collaboration across geographies and divisions/disciplines.
• Strong communication and presentation skills with the ability to distill complex ideas into clear, persuasive messages.
• Experienced in change management, talent development, and organizational improvement initiatives.
• Proficient in CRM systems, marketing analytics, and digital marketing tools.
• Highly organized, decisive, and able to balance strategic foresight with operational execution.
• Ability to read, write and understand English for purposes of comprehending written job-related communications and verbal instructions and interactions.

Compensation: $141,900 to $206,030 per year (depending on qualifications)

At Colliers Engineering & Design, our people are our most important resource. That’s why we are committed to providing all our employees with a safe, comfortable work environment, potential for career advancement, and the ability to impact society through their projects as well as Company sponsored activities.

This dedication begins with supporting a work life balance through a generous compensation package that includes: company paid medical, dental, and vision coverage; paid pregnancy disability leave; short- and long-term disability insurance; life insurance; a company-matched 401(k)/Roth; paid time off that includes parental and military leave; employee referral and professional license bonuses and a straight time policy that compensates exempt employees for billable hours worked in excess of 40 billable hours within a work week.

We have also created an internal culture that provides the resources and technology needed to encourage personal and professional growth opportunities through reimbursement for education; a free in-house resource for hundreds of educational and self-enrichment courses; mentorship program; wellness program; Women’s Organization and ongoing philanthropic opportunities.

Apply today to learn how you can join our team of professionals, so we can help you Accelerate Your Success!

• Experience partnering with project management, advisory, and/or Telecom/Utility engineering teams, with a strong understanding of distinct service models, client types, and procurement approaches, including programmatic, client-embedded, and infrastructure-driven work—and the ability to translate complex expertise into clear, compelling marketing and growth strategies.
• Demonstrated ability to support multiple business models simultaneously, balancing relationship-driven advisory services with technically specialized, fast-paced delivery environments.
• 15+ years of A/E/C marketing leadership experience, engineering preferred, including experience developing national or divisional strategies and managing distributed teams.

• Bachelor's degree in Marketing, Communications, or related field (or equivalent experience).

• CPSM certification strongly preferred.
• Proven ability to lead through influence and drive measurable results at scale.
• Expert-level understanding of AEC advisory and infrastructure markets, including project management, program management, Telecom, and Utility design services.
• Demonstrates the ability to navigate differing business models, client expectations, delivery timelines, and procurement approaches—ensuring marketing strategies support both long-term client relationships and fast-moving, technically driven growth opportunities.
• Demonstrated ability to translate across highly technical, advisory, and operational teams—aligning diverse priorities into cohesive marketing strategies that drive clarity, focus, and results.
• Exceptional strategic thinking with the ability to align marketing initiatives to divisional and firmwide business goals.
• Strong leadership presence with demonstrated success influencing senior leadership and guiding cross-functional teams.
• Advanced knowledge of A/E/C marketing principles, industry trends, and client behaviors.
• Skilled in developing and executing national or divisional growth strategies and campaigns.
• Adept at analyzing market intelligence and performance data to guide investment and refine strategies.
• Proven experience managing distributed teams and promoting collaboration across geographies and divisions/disciplines.
• Strong communication and presentation skills with the ability to distill complex ideas into clear, persuasive messages.
• Experienced in change management, talent development, and organizational improvement initiatives.
• Proficient in CRM systems, marketing analytics, and digital marketing tools.
• Highly organized, decisive, and able to balance strategic foresight with operational execution.
• Ability to read, write and understand English for purposes of comprehending written job-related communications and verbal instructions and interactions.

Compensation: $141,900 to $206,030 per year (depending on qualifications)