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Telecom Operations Manager Jobs in Tennessee (NOW HIRING)

XS Telecom

Project Coordinator

Memphis, TN · On-site

Project Coordinator -- Join XS Telecom's Skilled Low-Voltage Team At XS Telecom, we do more than ... Manage change orders and generate/distribute reports as required * Participate in kickoff meetings ...

XS Telecom

Project Coordinator

Memphis, TN · On-site

Project Coordinator - Join XS Telecom's Skilled Low-Voltage Team At XS Telecom, we do more than ... Manage change orders and generate/distribute reports as required * Participate in kickoff meetings ...

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Telecom Operations Manager information

See Tennessee salary details

$28.1K

$57.6K

$107.6K

How much do telecom operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for telecom operations manager in Tennessee is $57,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $70,300.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Tennessee?

For Telecom Operations Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Tennessee look for?

The top searched job categories for Telecom Operations Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Telecom Operations Manager jobs?

Cities in Tennessee with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $57,594 per year, or $27.7 per hour.

Regional Sales Manager

Brentwood, TN • On-site

Momentum Telecom Inc
Telecommunications • 501 - 1,000 employees
Learn more about Momentum Telecom Incexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Summary:

This position will play a key role in the growth and expansion of business services and product offerings at Momentum Telecom. The individual in this role is primarily responsible for the sale of Momentum Hosted VoIP, High Capacity Data and Video to mid-size and large businesses through Momentum’s Sales Model. Successful candidates will be closing qualified opportunities received from multiple leads sources up to and including, Telecom Consultant, Master Agents, VAR’s, IT Vendors and System Integrators. The Regional Sales Manager will be responsible for building, developing and managing a territory. This individual will coordinate successful revenue generating opportunities, create account plans, market plans and direct product and service delivery initiatives within the portfolio of services. This role will maintain relationships with Telecom Consultants, Master Agents, VAR’s, IT Vendors and System Integrators and will be positing and selling the Momentum brand alongside its multiple lead sources through its sales go to market strategy.

Essential Duties and Responsibilities: 

  • As part of sales process, create and deliver face-to-face sales presentations that demonstrate knowledge of the latest Momentum solutions and services. Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with goal of exceeding departmental financial and unit targets. Stay abreast of competitive landscape and emerging technologies to best position Momentum’s services in the marketplace.
  • Develop sales territory, account plans and maintaining qualified Telecom Consultants, Master Agents, VAR’s, IT Vendors and System Integrators as well as local business partnerships and organizational affiliations. Actively generate new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships. Actively seek ways to promote and position the Momentum brand within territory.
  • Retain customer base, ensuring a superior customer experience. Maintain and build customer relationship to drive customer retention, working with internal teams to ensure our operational efficiencies and service levels meet and exceed customer expectations.
  • Maintain accurate and quality sales records and prepare sales and activity reports as required
  • Must demonstrate ability to utilize Salesforce within 3 months of hire.
  • Must be able to demonstrate proficiency in utilizing Momentum Telecom products and services within 3 months of hire.
  • Able to provide accurate budget forecasting in respect to sales quota on a regular basis.
  • Must be able to demonstrate ability to consistently maintain partner relationships.
  • Must be able to demonstrate proficiency in utilizing Momentum Telecom products and services within 3 months of hire.
  • Must be a team player, able to handle ambiguity, anticipate and react to changes quickly in a fast paced environment.

EDUCATION and EXPERIENCE

  • B.A. or B.S. Degree preferably in Business or Sales and Marketing, or the equivalent in work experience.
  • Proven track record of sales, including five or more years of business-to-business outside sales experience
  • Proven track record of success in telecommunications sales preferred
  • Preferred experience with following:
  • Internet Technologies, Functionality & Services
  • Voice Network Technologies (including VoIP)
  • Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN)
  • Business Continuity/Disaster Recovery concepts
  • Self-starter with excellent time management and business sales skills.
  • Excellent verbal and written communicator, with strong presentation skills
  • Strong persuasive abilities and negotiating skills.
  • Results driven with focus on goal achievement
  • Strong customer service orientation with excellent follow up
  • Technical aptitude and strong knowledge of computers and the Internet
  • Previous experience with Salesforce strongly preferred.
  • Proficient in MS Excel, MS Word

OTHER

60%+ out of the office meeting with customers; must have a car and valid driving license. Must be willing to travel on a routine basis via various modes of transportation (car, airplane, etc.). Employee must be available to work overtime as required.



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