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Telecom Operations Manager Jobs in Tennessee (NOW HIRING)

Orbia

Territory Sales Manager

Knoxville, TN

... telecom, datacom, utility, and infrastructure markets. What You'll Do * Drive sales growth and ... Partner with Customer Service, Inside Sales, Product Management, and Operations to provide an ...

New

Orbia

Territory Sales Manager

Knoxville, TN · On-site

... telecom, datacom, utility, and infrastructure markets. What You'll Do * Drive sales growth and ... Partner with Customer Service, Inside Sales, Product Management, and Operations to provide an ...

PERMA PIPE INC

IT Manager - USA

Lebanon, TN · On-site

$76K - $93K/yr

Manage telecom services including internet, mobile, and landline providers. * Oversee service desk operations and ensure timely resolution of IT issues. * Maintain and track IT assets, including ...

PERMA-PIPE

IT Manager - USA

Lebanon, TN · On-site

$76K - $93K/yr

Manage telecom services including internet, mobile, and landline providers. * Oversee service desk operations and ensure timely resolution of IT issues. * Maintain and track IT assets, including ...

HHM CPAs

Controller

Chattanooga, TN

... large telecom and is growing year over year. Key Responsibilities * Oversee all financial operations related to assets development, construction, carrier leasing, and longterm asset management.

HHM Talent

Controller

Chattanooga, TN · On-site

$95K - $100K/yr

... large telecom and is growing year over year. Key Responsibilities * Oversee all financial operations related to assets development, construction, carrier leasing, and long‑term asset management.

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All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Tennessee

Telecom Operations Manager information

See Tennessee salary details

$28.1K

$57.6K

$107.6K

How much do telecom operations manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for telecom operations manager in Tennessee is $57,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $70,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What are popular job titles related to Telecom Operations Manager jobs in Tennessee? For Telecom Operations Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs in Tennessee look for? The top searched job categories for Telecom Operations Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Telecom Operations Manager jobs? Cities in Tennessee with the most Telecom Operations Manager job openings:
Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Tennessee as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $57,594 per year, or $27.7 per hour.
Mobile Device Specialist

Mobile Device Specialist

Dollar General

Goodlettsville, TN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Dollar General rating

4.0

Company rating: 4.0 out of 10

Based on 4,517 frontline employees who took The Breakroom Quiz

39th of 39 rated national retailers

Job description

Company Overview
Under minimal supervision, the Mobile Device Specialist provides frontline support and operational execution for Telecom-managed mobile and wireless services. This role supports the full lifecycle of mobile devices, including provisioning, troubleshooting, inventory management, and logistics coordination, while ensuring compliance with Telecom policies and service standards. The specialist works cross-functionally with internal stakeholders and third-party vendors to deliver secure, reliable, and cost-effective mobile solutions aligned with organizational needs.
Job Details
Duties & Responsibilities:
  • Provide frontline Telecom support, manage ServiceNow tickets, troubleshoot mobile devices and wireless services, and resolve incidents in alignment with established SOPs. - 40%
  • Configure and deploy smartphones, tablets, and wireless-enabled devices, including support for MFA, mobile applications, and connectivity services. - 10%
  • Support asset lifecycle activities including inventory tracking, device staging, retrieval, redeployment, and maintaining accurate service and asset records. - 20%
  • Coordinate forward and reverse logistics, including shipment tracking, returns, replacements, and device recovery processes. - 10%
  • Provide escalation support to internal teams and third-party vendors, ensuring timely resolution and adherence to service expectations. - 10%
  • Develop and maintain knowledge base documentation, follow Telecom policies and SOPs, and support training efforts for internal and vendor teams. - 5%
  • Assist with cross-functional Telecom initiatives, lifecycle programs, and other operational priorities as assigned.

Knowledge, Skills and Abilities (KSAs):
  • Strong troubleshooting and problem-solving skills in a mobile/wireless environment
  • Ability to manage multiple tasks and priorities in a fast-paced operational setting
  • Effective communication skills with internal teams and external vendors
  • Ability to consistently demonstrate good problem-solving skills
  • Working knowledge of mobile device management, wireless services, and asset tracking
  • Ability to follow structured processes and adhere to compliance requirements
  • Strong attention to detail and documentation accuracy
  • Ability to work independently and in a team environment with minimal supervision
  • Proficiency in Microsoft Office and enterprise systems (e.g., ServiceNow)
  • Ability to adapt to changing technologies and evolving business needs

Qualifications
Work Experience &/or Education:
  • Bachelor's degree preferred (Information Technology, Business, or related field)
  • 1-3 Experience supporting mobile/wireless technologies and end-user devices preferred
  • 1-3 Experience with ticketing systems (e.g., ServiceNow), inventory systems, and device lifecycle processes preferred
  • Relevant technical certifications in mobile device management, or telecommunications are a plus

What Dollar General employees say

Pay

Benefits

Hours and flexibility

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About Dollar General

Sourced by ZipRecruiter

What started as a single store is now a 20+ billion dollar Fortune 119 company. With 140,000+ employees and counting, we’re growing fast and so can you. There are endless opportunities for you, including award-winning training programs and career paths in retail, distribution, transportation or corporate. The possibilities are endless!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Goodlettsville, TN, US

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