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Telecom Operations Manager Jobs in Tennessee (NOW HIRING)

UDR

Resident Services Manager 2

Nashville, TN · On-site

Vendor Management Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems: 1. Manage vendor keys according to UDR ...

UDR Inc

Resident Services Manager 2

Nashville, TN · On-site

Vendor Management Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems: 1. Manage vendor keys according to UDR ...

UDR

Resident Services Manager 2

Nashville, TN · On-site

$30/hr

Vendor Management Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems: 1. Manage vendor keys according to UDR ...

UDR Inc

Resident Services Manager 2

Nashville, TN · On-site

Vendor Management Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems: 1. Manage vendor keys according to UDR ...

UDR, Inc.

Resident Services Manager 2

Nashville, TN · On-site

Vendor Management Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems: 1. Manage vendor keys according to UDR ...

Team LINX

Fiber Splicing Manager

Gallatin, TN · On-site

$90K - $130K/yr

... telecom environments, hospitals, schools, and commercial facilities from planning to completion ... Client & Stakeholder Communication - Serve as the fiber operations representative during customer ...

Hitachi

IT Service Delivery Manager

Alamo, TN

HITACHI ENERGY USA INC Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time ... From supporting daily operations to leading IT build projects and responding to cybersecurity ...

Team LINX

Fiber Splicing Manager

Nashville, TN · On-site

$90K - $130K/yr

... telecom environments, hospitals, schools, and commercial facilities from planning to completion ... Client & Stakeholder Communication - Serve as the fiber operations representative during customer ...

EnterSource

Customer Service Scheduler

Murfreesboro, TN · On-site

$18 - $22/hr

... teams, and field operations, managing service requests, and ensuring issues are resolved ... telecom or service industry experience a plus). * Strong communication, problem-solving, and ...

EnterSource

Customer Service Scheduler

Murfreesboro, TN · On-site

$18 - $22/hr

... teams, and field operations, managing service requests, and ensuring issues are resolved ... telecom or service industry experience a plus). * Strong communication, problem-solving, and ...

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All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Tennessee

Telecom Operations Manager information

See Tennessee salary details

$28.1K

$57.6K

$107.6K

How much do telecom operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for telecom operations manager in Tennessee is $57,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $70,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What are popular job titles related to Telecom Operations Manager jobs in Tennessee? For Telecom Operations Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs in Tennessee look for? The top searched job categories for Telecom Operations Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Telecom Operations Manager jobs? Cities in Tennessee with the most Telecom Operations Manager job openings:
Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,594 per year, or $27.7 per hour.

Retail Account Manager (RAM) - NRS & Retail Services

IDT

Chattanooga, TN • On-site

$31K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

About the Opportunity:

IDT's Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route-you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio-including Point-of-Sale (POS) systems, credit card merchant services, and cash advances-while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.

This role balances the thrill of direct, consultative sales with the stability of consistent account management.

In this role, you will:
  • Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
  • Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
  • Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
  • Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
  • Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
  • Experience: 1-2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
  • Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base.
  • Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
  • Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
  • Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
What we offer:
  • Competitive Base Salary + uncapped commission structure.
  • Comprehensive mileage and gas reimbursement program.
  • Paid on-the-job training on both NRS tech products and IDT telecom services.
  • Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
$31,200 - $31,200 a year

Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT's mission of enabling our customers to keep in touch and share resources with their friends and family around the world.

IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.

Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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