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Telecom Operations Manager Jobs in Illinois (NOW HIRING)

GDIT

Cybersecurity Network Engineers

Hines, IL · On-site

... telecom operations, or network modernization efforts. Strong background in LAN/WAN, SDWAN, routing ... Experience configuring, managing, and troubleshooting Cisco Firepower Threat Defense (FTD ...

GDIT

Network Engineers - All Shifts

Hines, IL · Hybrid

$96K - $130K/yr

Provide tactical and strategic input on network capacity planning, engineering, management, and ... telecom operations, or modernization efforts. Strong background in LAN/WAN, SDWAN, routing, VoIP ...

Always Underground Inc

Area Manager

Frankfort, IL · On-site

$95K - $130K/yr

Proven experience in operations management within the fiber, telecom, or utility industries is required, with 3-5 years typically cited. * Technical knowledge: Strong understanding of fiber optic ...

Excelacom

$100K - $140K/yr

... mix of consulting expertise, telecom-focused software, and managed services within the ... Familiarity with TM Forum frameworks (eTOM, ODA) or telecom operational processes, and responsible ...

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All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Illinois

Telecom Operations Manager information

See Illinois salary details

$30K

$61.5K

$114.8K

How much do telecom operations manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for telecom operations manager in Illinois is $61,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Illinois?

For Telecom Operations Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Illinois look for?

The top searched job categories for Telecom Operations Manager jobs in Illinois are:

What cities in Illinois are hiring for Telecom Operations Manager jobs?

Cities in Illinois with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Illinois as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 3% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $61,491 per year, or $29.6 per hour.

Patient Access Specialist- Telecom

Springfield, IL • On-site

Springfield Clinic
Health Care and Social Assistance • 1 - 5K employees
Learn more about Springfield Clinicexternal

$17 - $22.75/hr

Other

Re-posted 7 days ago

Springfield Clinic rating

6.9

Company rating: 6.9 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

Job description

The Patient Access Specialist - Telecom is responsible for facilitating patient access services by managing incoming calls, assisting clinic customers at first point of contact and streamlining clinic-wide communications.
Job Relationships
Reports to the Patient Access Supervisor - Telecom
Principal Responsibilities
Answer all incoming telephone calls to the clinic, identify the need of the caller and route the call to the proper department with efficiency and accuracy.
Demonstrate an advanced knowledge of the organization, the locations of departments, satellite locations and hours of operation for 350 + providers.
Perform overhead paging and maintain open communication between personnel and departments during an emergency or code situation.
Perform 24-hour answering service to all clinic providers, administration, IT, facilities management and other departments and offices.
Must demonstrate the ability to change on-call and enter exceptions.
Perform research for management.
Perform TeleNurse Intake duties when necessary, such as identifying patients requesting TeleNurse services, locating the correct patient in EHR and Triage system and verifying patient information, and updating any changes/registering new patients in EHR.
Route emergency calls to the office nurse/TeleNurse in accordance to the emergency procedure.
Adhere to patient service standards.
Maintain a positive attitude and professional behavior in working to achieve departmental goals.
Responsible for continuing education and adhering to appropriate workflow processes.
Report any work flow problems/complaints to the Manager.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.
Education/Experience
High School graduate or GED required.
Minimum of one (1) year of medical office and/or phone experience preferred.
Knowledge, Skills and Abilities

Required to reside within a 40 mile radius of Springfield, IL
Proficient and accurate typing skills required.
Knowledge of medical terminology is preferred.
Deductive reasoning.
Ability to work under pressure with accuracy.
Excellent attendance in previous work environment.
Demonstrates intermediate computer skills and knowledge of computer software programs.
Effective verbal, written and interpersonal communication skills.
Working Environment
Office type environment requiring extended periods of sitting.
PHI/Privacy Level
HIPAA1

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