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Telecom Operations Manager Jobs in Rockford, IL (NOW HIRING)

Sunrise Telecom

Fiber Splicer 1

Janesville, WI · On-site

$22 - $35/hr

Project Manager, Operations Manager, VP, Owner Position: Exempt Non-Exempt Position Summary Sunrise Telecom, Inc. is seeking a skilled and safety-focused Fiber Splicer to join our growing ...

Sunrise Telecom

Drop Bury Dispatcher

Janesville, WI · On-site

$24 - $32/hr

Drop Bury Dispatcher Position Summary The Drop Bury Dispatcher is responsible for coordinating and managing the daily operational workflow of Sunrise Telecom's Drop Bury program across multiple ...

Sunrise Telecom

General Laborer

Janesville, WI · On-site

$18 - $30/hr

Crew Supervisor, Operations Manager, Director, Owner Position: Exempt Non-Exempt General Job Summary: General laborers' responsibilities include receiving goods, performing construction site duties ...

Black Box Corporation

Construction Manager

Dekalb, IL · On-site

Direct Data Center Construction Operations * Drive the development and implementation of project ... Advanced capability in commissioning, system validation, and telecom quality control processes.

Black Box

Construction Manager

Dekalb, IL · On-site

Direct Data Center Construction Operations * Drive the development and implementation of project ... Advanced capability in commissioning, system validation, and telecom quality control processes.

Capital Health

IT Field Analyst I

Rockford, IL · On-site

... s across hospital, clinical, and office environments. MINIMUM REQUIREMENTS Education: Associate ... Familiarity with telecom support including VoIP phone setup, troubleshooting call quality, and ...

Black Box Corporation

Field Engineer

Dekalb, IL · On-site

Work with the field operations team to ensure proper materials and equipment are available ... telecom discipline in cross functional meetings. * Ability to manage multiple stakeholders and ...

Black Box

Field Engineer

Dekalb, IL · On-site

Work with the field operations team to ensure proper materials and equipment are available ... telecom discipline in cross functional meetings. * Ability to manage multiple stakeholders and ...

Tanisha Systems, Inc.

Piping Engineer IV

Rockford, IL · On-site

Responsible for working directly with site operations, technicians, and project teams to develop ... Regards Nirdosh Singh Sr. Account Manager | Tanisha Systems Inc. Phone: x 599 Email: Web: 99 Wood ...

All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Rockford, IL

Telecom Operations Manager information

See Rockford, IL salary details

$31K

$63.5K

$118.6K

How much do telecom operations manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for telecom operations manager in Rockford, IL is $63,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Rockford, IL?

For Telecom Operations Manager jobs in Rockford, IL, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Rockford, IL look for?

The top searched job categories for Telecom Operations Manager jobs in Rockford, IL are:

What cities near Rockford, IL are hiring for Telecom Operations Manager jobs?

Cities near Rockford, IL with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you

Fiber Splicer 1

Janesville, WI • On-site

Sunrise Telecom

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

77th of 99 rated telecommunications companies

Learn new skills

Learn more about Sunrise Telecomexternal

$22 - $35/hr

Full-time

Re-posted 20 days ago

Job description



Fiber Splicer

Sunrise Telecom, Inc.

Immediate Supervisor: Project Manager, Operations Manager, VP, Owner

Position:  Exempt        Non-Exempt

Position Summary

Sunrise Telecom, Inc. is seeking a skilled and safety-focused Fiber Splicer to join our growing telecommunications team. This position is responsible for the installation, splicing, testing, troubleshooting, and maintenance of fiber optic cable systems supporting broadband and telecommunications infrastructure projects. The ideal candidate will have experience working in both aerial and underground environments and possess strong technical knowledge of fiber optic systems and industry standards.

Fiber Splicers play a critical role in ensuring high-quality network performance while maintaining Sunrise Telecom’s commitment to safety, professionalism, and customer satisfaction.

Essential Duties & Responsibilities
  • Perform fusion splicing of single-mode and multi-mode fiber optic cables
  • Read and interpret fiber matrices, splice schematics, and construction prints
  • Prep, splice, and test fiber optic cables in aerial, underground, and indoor environments
  • Perform OTDR and power meter testing to verify signal quality and troubleshoot issues
  • Install and maintain fiber enclosures, splice cases, terminals, and related hardware
  • Identify and resolve network outages and fiber-related service issues
  • Maintain accurate splice documentation and testing records
  • Ensure all work is completed according to company standards, customer specifications, and safety regulations
  • Operate company vehicles and equipment safely and responsibly
  • Work closely with construction crews, project managers, and field leadership
  • Participate in on-call rotations and emergency restoration work as needed
  • Maintain a clean and organized work environment and company vehicle
Qualifications
  • Previous fiber splicing experience preferred
  • Knowledge of telecommunications construction practices and fiber optic systems
  • Ability to read and interpret utility maps, prints, and schematics
  • Experience using fusion splicers, OTDRs, power meters, and related testing equipment
  • Strong troubleshooting and problem-solving skills
  • Ability to work independently and as part of a team
  • Must be detail-oriented with strong organizational skills
  • Ability to work outdoors in various weather conditions
  • Willingness to travel as needed for projects
Education & Experience
  • High school diploma or GED required
  • Valid driver’s license required
  • CDL preferred but not required
  • Industry certifications are a plus
Physical Requirements
  • Ability to lift and carry up to 75 pounds
  • Ability to climb ladders and work in confined spaces
  • Ability to stand, bend, kneel, and work for extended periods
  • Ability to distinguish color-coded fiber cables
Work Environment
  • Outdoor field environment in varying weather conditions
  • May require evenings, weekends, overtime, and travel depending on project needs
  • Safety-sensitive position requiring adherence to all company and customer safety policies
Why Join Sunrise Telecom?

At Sunrise Telecom, Inc., we value teamwork, growth, safety, and dedication. We offer opportunities to build a long-term career in the telecommunications industry while working on exciting infrastructure projects across multiple markets.

(This is not a complete listing of all duties and responsibilities.  Other duties as indicated by the supervisor/manager may also apply.)

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