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Telecom Network Provisioning Jobs (NOW HIRING)

This position will perform all duties that are necessary to provision circuits and network elements ... Telecom Technician Jobs, Telecom Analyst jobs, IP Technician Jobs, Network Engineer Jobs, Network ...

... provision Ciena equipment • Build and troubleshoot circuits end-to-end Required Experience: • 7+ years in telecom deployment/network support • Experience in advanced provisioning ...

... provision Ciena equipment • Build and troubleshoot circuits end-to-end Required Experience: • 7+ years in telecom deployment/network support • Experience in advanced provisioning ...

... provision Ciena equipment Build and troubleshoot circuits end-to-end Required Experience: 7+ years in telecom deployment/network support Experience in advanced provisioning & troubleshooting ...

... provision Ciena equipment Build and troubleshoot circuits end-to-end Required Experience: 7+ years in telecom deployment/network support Experience in advanced provisioning & troubleshooting ...

... provision Ciena equipment • Build and troubleshoot circuits end-to-end Required Experience: • 7+ years in telecom deployment/network support • Experience in advanced provisioning ...

... provision Ciena equipment • Build and troubleshoot circuits end-to-end Required Experience: • 7+ years in telecom deployment/network support • Experience in advanced provisioning ...

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... contract management o Telecom network monitoring and maintenance · End-user training and ... The provision of benefits is contingent on an employee's ability to meet the eligibility ...

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How much do telecom network provisioning jobs pay per hour?

As of May 31, 2026, the average hourly pay for telecom network provisioning in the United States is $49.23, according to ZipRecruiter salary data. Most workers in this role earn between $37.26 and $61.78 per hour, depending on experience, location, and employer.

What is a Telecom Network Provisioning job?

A Telecom Network Provisioning job involves configuring, activating, and managing telecommunications network services for customers or businesses. It includes coordinating with engineering teams, ensuring proper resource allocation, and maintaining service quality. Professionals in this role handle tasks such as setting up circuits, assigning IP addresses, and integrating new network elements. They also troubleshoot provisioning issues and ensure compliance with technical and regulatory standards. Strong communication, attention to detail, and technical expertise are essential for success in this field.

What are the key skills and qualifications needed to thrive in the Telecom Network Provisioning position, and why are they important?

To thrive in Telecom Network Provisioning, you need a firm grasp of network infrastructure concepts, telecommunications protocols, and experience with provisioning systems, often supported by a degree in a related field. Familiarity with network management tools, order management software (like OSS/BSS), and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly beneficial. Attention to detail, effective problem-solving, and strong communication skills are essential, as the role requires collaboration across technical and customer-facing teams. These competencies ensure seamless, accurate service delivery and rapid resolution of provisioning issues, which are critical for customer satisfaction and efficient network operations.

What kind of career growth can I expect in a Telecom Network Provisioning role?

Telecom Network Provisioning offers clear pathways for career advancement within the telecommunications industry as you gain technical expertise and experience. Starting in provisioning, you can advance to roles like Network Operations, Project Management, or Network Engineering, especially if you pursue relevant certifications and demonstrate leadership capabilities. Many professionals move into supervisory or specialized positions within provisioning or transition to areas like service delivery or network planning. Your exposure to diverse technologies and cross-departmental collaboration prepares you well for future leadership or more technically advanced roles. A commitment to ongoing learning and adaptability enhances your prospects for career growth in this dynamic field.
What cities are hiring for Telecom Network Provisioning jobs? Cities with the most Telecom Network Provisioning job openings:
What are the most commonly searched types of Telecom Network Provisioning jobs? The most popular types of Telecom Network Provisioning jobs are:
What states have the most Telecom Network Provisioning jobs? States with the most job openings for Telecom Network Provisioning jobs include:
What job categories do people searching Telecom Network Provisioning jobs look for? The top searched job categories for Telecom Network Provisioning jobs are:
Business Operations Engineer - Core Wireless Order Management

Business Operations Engineer - Core Wireless Order Management

Merican

Frisco, TX • On-site

$65K - $88K/yr

Other

Posted 27 days ago


Job description

Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation, information technology and services
Position: Business Operations Engineer - Core Wireless Order Management
Location: Frisco, TX
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Hybrid
Job Description
  • The Business Operations (BizOps) Engineer is responsible for ensuring the stability, availability, and performance of core wireless order management platforms supporting large-scale telecom operations.
  • This role operates in a 24x7 environment and focuses on proactive monitoring, incident management, order fallout resolution, and continuous improvement across business-critical systems.
  • The engineer works closely with IT, network, product, and vendor teams to ensure seamless order lifecycle execution, minimal customer impact, and adherence to SLAs.

Key Responsibilities
  • Production Operations & Support
  • Provide 24x7 L1/L2 production support for core wireless order management systems, including order capture, orchestration, provisioning, billing, and downstream integrations.
  • Monitor system health, order flows, APIs, queues, and batch processes to ensure uninterrupted order processing.
  • Identify, analyze, and resolve order fallouts, system defects, and integration failures across CRM, network provisioning, billing, and fulfillment platforms.
  • Ensure platform uptime, performance, and operational stability in line with carrier-grade availability standards.
  • Incident & Problem Management
  • Lead and participate in major incident bridges, ensuring timely triage, stakeholder communication, and restoration of services.
  • Perform root cause analysis (RCA) and drive corrective and preventive actions to eliminate repeat incidents.
  • Track incidents, problems, and changes using tools such as ServiceNow, Jira, or equivalent ITSM platforms.
  • Ensure adherence to SLAs, OLAs, and escalation protocols.
  • Monitoring, Automation & Optimization
  • Use monitoring and observability tools (e.g., Splunk, AppDynamics, Grafana) to proactively detect anomalies and performance degradation.
  • Implement automation, retry mechanisms, and alert optimization to reduce manual intervention and operational noise.
  • Identify opportunities for process improvement and operational efficiency within order management workflows.
  • Cross-Functional Collaboration
  • Work closely with product, development, network, billing, and vendor teams to resolve complex order and system issues.
  • Support release deployments, configuration changes, and maintenance activities, ensuring minimal business disruption.
  • Act as a liaison between business stakeholders and technical teams to translate operational issues into actionable solutions.
  • Reporting & Documentation
  • Maintain and enhance SOPs, runbooks, and operational playbooks for support and incident response.
  • Prepare operational dashboards and reports on order success rates, incident trends, system performance, and SLA compliance.
  • Support audits, compliance requirements, and operational reviews.

Required Skills & Experience
  • Domain & Technical Expertise
  • Strong experience supporting telecom core wireless order management systems in a 24x7 production environment.
  • Deep understanding of order lifecycle: capture, validation, orchestration, provisioning, activation, billing, and fulfillment.
  • Working knowledge of telecom integrations involving CRM, network elements, provisioning systems, and billing platforms.
  • Hands-on experience with SQL for data validation, reconciliation, and incident troubleshooting.
  • Familiarity with API-based integrations, logs, and message queues.
  • Tools & Platforms
  • Experience with ITSM tools such as ServiceNow, Jira, or Remedy.
  • Exposure to monitoring and logging tools such as Splunk, AppDynamics, Grafana, or similar platforms.
  • Basic understanding of cloud platforms (AWS/Azure/GCP) and containerized environments is a plus.

Soft Skills & Behavioral Expectations
  • Strong problem-solving and analytical skills, with the ability to operate calmly under pressure.
  • Excellent communication skills for engaging with business users, technical teams, and leadership during incidents.
  • Ability to work effectively in shift-based, 24x7 operations and on-call rotations.
  • Ownership mindset with a focus on accountability, continuous improvement, and customer impact.

Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field.
  • 8+ years of experience in telecom production support, BizOps, or IT operations (core wireless preferred).
  • Experience supporting Tier-1 telecom operators such as telecom or equivalent is highly desirable.
  • ITIL certification or telecom-domain certifications are a plus.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

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About Merican

Sourced by ZipRecruiter

Merican is a IT Service consulting firm, specialized in Digital adoption and Business automation. With our diverse collection of skilled and committed consultants, technology companies, businesses and digital experts, we provide our subject expertise and our unique client service approach, a best-in-class global model of delivery suited to the business demands of our clients. We ensure that we implement future-oriented solutions for our clients via investments in people, solutions, technologies, competencies and infrastructure.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Columbia , MD, US

Year founded

2020

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