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Telecom Network Provisioning Jobs in California (NOW HIRING)

Skylo

Senior Cloud Networking Engineer

Mountain View, CA · On-site

$122K - $168K/yr

... network provisioning. * Maintain observability and monitoring tools to ensure health and ... Prior experience in high-availability, large-scale, or regulated industries (fintech, telecom ...

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Telecom Network Provisioning information

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How much do telecom network provisioning jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for telecom network provisioning in California is $48.59, according to ZipRecruiter salary data. Most workers in this role earn between $36.78 and $60.96 per hour, depending on experience, location, and employer.

What is a telecom network provisioning?

A Telecom Network Provisioning job involves configuring, activating, and managing telecommunications network services for customers or businesses. It includes coordinating with engineering teams, ensuring proper resource allocation, and maintaining service quality. Professionals in this role handle tasks such as setting up circuits, assigning IP addresses, and integrating new network elements. They also troubleshoot provisioning issues and ensure compliance with technical and regulatory standards. Strong communication, attention to detail, and technical expertise are essential for success in this field.

What are the key skills and qualifications needed to thrive in telecom network provisioning?

To thrive in Telecom Network Provisioning, you need a firm grasp of network infrastructure concepts, telecommunications protocols, and experience with provisioning systems, often supported by a degree in a related field. Familiarity with network management tools, order management software (like OSS/BSS), and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly beneficial. Attention to detail, effective problem-solving, and strong communication skills are essential, as the role requires collaboration across technical and customer-facing teams. These competencies ensure seamless, accurate service delivery and rapid resolution of provisioning issues, which are critical for customer satisfaction and efficient network operations.

What kind of career growth can I expect in a telecom network provisioning role?

Telecom Network Provisioning offers clear pathways for career advancement within the telecommunications industry as you gain technical expertise and experience. Starting in provisioning, you can advance to roles like Network Operations, Project Management, or Network Engineering, especially if you pursue relevant certifications and demonstrate leadership capabilities. Many professionals move into supervisory or specialized positions within provisioning or transition to areas like service delivery or network planning. Your exposure to diverse technologies and cross-departmental collaboration prepares you well for future leadership or more technically advanced roles. A commitment to ongoing learning and adaptability enhances your prospects for career growth in this dynamic field.

What are the most commonly searched types of Telecom Network Provisioning jobs in California?

The most popular types of Telecom Network Provisioning jobs in California are:

Telecom Network Provisioning jobs near you
Infographic showing various Telecom Network Provisioning job openings in California as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 11% Part Time, and 8% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $101,064 per year, or $48.6 per hour.

Genesys Cloud Engineer (Telecom Network Engineer)

SchoolsFirst Federal Credit Union

Tustin, CA • On-site

Full-time

Re-posted 5 days ago

SchoolsFirst Federal Credit Union rating

9.2

Company rating: 9.2 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

We're always looking for diverse, talented, service-oriented people to join our exceptional team.
Genesys Cloud Engineer (Telecom Network Engineer)
The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
Pay Range:
$96,110.00 - $153,777.00
Scheduled Weekly Hours:
40
What You'll Be Doing
Responsible for effective design, administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of Contact Center systems, is achieved. Perform assigned duties as listed in RACI model(s) and under general direction from manager. Collaborate with peers, architects, project managers, managers and business stakeholders on design, strategy and project activities.
  • Support SchoolsFirst's complex telecommunications infrastructure, with a focus on one or more key functional areas: Routing and Switching, Voice & Collaboration and Contact Center
  • Design, install and configure systems for the telecommunications infrastructure, using best practice principles
  • Design and implement highly available solutions, in order to minimize repair and recovery efforts from hardware or software failures
  • Perform tasks to ensure system availability and reliability, including daily monitoring, ongoing performance tuning and optimization, and OS and application patching
  • Document Standard Operating Procedures (SOPs) for current system administration, while developing innovative and automated approaches for those processes which can be improved
  • Troubleshoot, resolve and provide root cause analysis of complex system and user issues, independently or through coordination with 3rd party vendor support
  • Collaborate with team members, service stakeholders and vendors to fulfill service and enhancement requests
  • Manage vendor relationships by defining objectives, maintaining regular communication and establishing KPI's to assess vendor performance
  • Support ongoing improvements, including periodic failover and testing efforts, of disaster recovery and business continuity solutions
  • Forecast, recommend, and implement capacity planning
  • Provide after-hours maintenance and support as needed
  • Provide world-class end-user service and technical support
  • Obtain relevant certifications based on the Certification Path identified by management
  • Consistently strive to make improvements to our processes and technology
  • Participate in regularly scheduled huddles and meetings; report on individual metrics, analyze deviations, and discuss areas of improvement with the team as a whole
  • On call rotation supporting the production environment 24x7x365.

Additional Job Functions
  • Performs other duties as assigned
  • Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions

Qualifications
  • Bachelor's Degree with a technical major, such as engineering or computer science or equivalent years of experience required
  • 5-7 years of contact center application and IP telephony experience required
  • GCX-GCP Genesys Cloud CX Certified Professional preferred
  • GCX-GCD Genesys Cloud CX Certified Developer preferred
  • GCX-ARC Genesys Cloud Architect Certification
  • GCP-GC Genesys Cloud Certified Professional
  • GCD-GC Genesys Cloud Certified Developer

Knowledge, Skills, and Abilities
  • Advanced knowledge of UC/CC applications with 4+ years of experience with applications such as: Genesys, Cisco Unified Contact Center Enterprise, Avaya, Five9, 8x8...
  • Advanced knowledge of IP telephony architecture with 3+ years of practical experience with SIP trunks, SBCs, Media Gateways, FXS/FXO, Codecs...
  • Advanced knowledge of UC/CC technologies (e.g. IVR, APIs, ACD, WFM/WFO, Omnichannel communications...)
  • Advanced knowledge of voip protocols (e.g., SIP/SDP, RTP/SRTP, WebRTC, MGCP...)
  • Intermediate knowledge of network communication as defined by TCP/IP and OSI models
  • Intermediate knowledge of POTS, DS1/T1, E1, DS3, OC3, FE, GigE and 10GigE.
  • Intermediate knowledge monitoring tools for SNMP, packet capturing and application log files
  • Intermediate knowledge of operating systems, servers and storage.
  • Intermediate knowledge of CoS and QoS designs, configurations and support.
  • Intermediate knowledge of audit and security best practices (CCPA, PII, PCI DSS, ISO).

    • Additional Knowledge, Skills, and Abilities
      • Advanced knowledge of UCaaS/CCaaS, with 2+ years of practical experience with Genesys Cloud
      • Support ongoing designs, implementations and management of Genesys Cloud's Contact Center solution
      • Monitor, analyze and report on contact center performance using analytic tools for forecasting, metrics, and KPI's.
      • Support capacity planning, load testing and performance tuning, to ensure optimal performance of the contact center systems.
      • Manage cloud services vendor(s), monitoring ticket escalations, coordinating upgrades and holding them accountable to contractual SLA's and obligations.
      • Collaborate with cross-functional teams to ensure successful delivery of organizational projects, which require integration through Genesys Cloud APIs
      • Work closely with internal departments to understand their business requirements, in order to provide customized contact center solutions.

    SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring
    At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.
    SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.
    This organization participates in E-Verify.

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