ZipRecruiter

Log In

1

Telecom Billing Manager Jobs in Ohio (NOW HIRING)

altafiber

Least Cost Routing Manager

Cincinnati, OH · On-site

Routing Management * Develop and maintain Least Cost Routing strategies for domestic and ... Voice network operationsStrong understanding of telecom billing and carrier pricing structures.

altafiber

Least Cost Routing Manager

Cincinnati, OH · On-site

Routing Management * Develop and maintain Least Cost Routing strategies for domestic and ... Voice network operationsStrong understanding of telecom billing and carrier pricing structures.

DMI

Configuration Specialist

Sharonville, OH · On-site +1

Familiarity with telecom billing, cost allocation, and IT expense management is a plus. Required Skills & Certifications: * Excellent communication skills, with the ability to engage with customers ...

DMI

Configuration Specialist

Sharonville, OH · On-site +1

$61K - $77K/yr

Familiarity with telecom billing, cost allocation, and IT expense management is a plus. Required Skills & Certifications: * Excellent communication skills, with the ability to engage with customers ...

DMI

Configuration Specialist

Sharonville, OH · On-site

$61K/yr

Familiarity with telecom billing, cost allocation, and IT expense management is a plus. Required Skills & Certifications: * Excellent communication skills, with the ability to engage with customers ...

Centerline

Project Manager

Grove City, OH · On-site

The Project Manager will be responsible for the field management of wireless telecom projects ... Create, assemble and verify documentation for billing on Sage. Understand project scope and ...

All Pro Recruiting

Accounting Manager

Pataskala, OH · On-site

$100K - $120K/yr

... Billing/AR). This is a hands-on role well suited for a controllership-minded professional who ... Experience in infrastructure services, construction, engineering, telecom, or a similar project ...

tisg

Accounting Manager

Pataskala, OH

Collaborate closely with AP and Billing/AR teams to ensure clean hand-offs into the GL and accurate ... Experience in infrastructure services, construction, engineering, telecom, or a similar project ...

ViaPath Technologies

Telecom Technician

Marion, OH

Under the direction of the Field Service Manager, but working largely independently without and/or ... Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned ...

ViaPath Technologies

Telecom Technician

Marion, OH · On-site

Under the direction of the Field Service Manager, but working largely independently without and/or ... Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned ...

ViaPath Technologies

Telecom Technician

Marion, OH · On-site

Under the direction of the Field Service Manager, but working largely independently without and/or ... Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned ...

next page

Showing results 1-20

All JobsTelecom Billing JobsTelecom Billing Manager JobsTelecom Billing Manager Jobs in Ohio

Telecom Billing Manager information

What does a telecom billing manager do?

A Telecom Billing Manager oversees the billing operations for telecommunications services, ensuring accurate invoicing, revenue assurance, and compliance with industry standards. They manage billing systems, resolve discrepancies, and coordinate with internal teams to handle customer billing queries and disputes. Additionally, they analyze billing data to identify trends, implement process improvements, and maintain regulatory compliance. Their role is essential in optimizing revenue flow and maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a telecom billing manager?

To thrive as a Telecom Billing Manager, you need expertise in billing operations, telecom industry knowledge, and a degree in finance, business, or a related field. Familiarity with telecom billing systems (such as Oracle BRM or Amdocs), data analysis tools, and regulatory compliance is typically required. Strong problem-solving, leadership, and communication skills help manage teams and resolve complex billing issues. These skills are crucial for accurate revenue management, regulatory compliance, and maintaining customer satisfaction in a dynamic telecom environment.

What are some common challenges faced by telecom billing managers when integrating new billing systems?

Telecom Billing Managers often encounter challenges such as data migration complexities, ensuring system compatibility with existing platforms, and maintaining billing accuracy during the transition. Coordinating with IT, finance, and customer service teams is essential to resolve integration issues and minimize disruptions. Strong project management and a proactive approach to troubleshooting are crucial for a smooth implementation and to ensure customers experience minimal impact.

What is the difference between Telecom Billing Manager vs Telecom Account Manager?

AspectTelecom Billing ManagerTelecom Account Manager
Primary FocusOverseeing billing processes, invoicing, and revenue managementManaging client relationships, sales, and account growth
Required SkillsBilling systems, data analysis, financial reportingCustomer service, sales, communication
Work EnvironmentFinance and billing departments within telecom companiesSales and customer service teams, client sites
CertificationsBilling certifications, finance-related credentialsSales or account management certifications

While both roles are essential in the telecom industry, the Telecom Billing Manager focuses on billing operations and revenue accuracy, whereas the Telecom Account Manager emphasizes client relationships and sales growth. Understanding these differences helps in choosing the right career path or hiring the appropriate professional.

What are popular job titles related to Telecom Billing Manager jobs in Ohio?

For Telecom Billing Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Telecom Billing Manager jobs in Ohio look for?

The top searched job categories for Telecom Billing Manager jobs in Ohio are:

What cities in Ohio are hiring for Telecom Billing Manager jobs?

Cities in Ohio with the most Telecom Billing Manager job openings:

Telecom Billing Manager jobs near you

Least Cost Routing Manager

altafiber

Cincinnati, OH • On-site

Full-time

Posted 8 days ago

Key responsibilities

  • Develop, implement, and manage call routing strategies to optimize telecommunications costs while maintaining service quality and network performance.

  • Manage relationships with telecommunications carriers and vendors, review contracts, negotiate rates, and track performance metrics.

  • Analyze call detail records and traffic reports to monitor performance, identify inefficiencies, and generate reports on traffic trends and cost savings initiatives.

Altafiber rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

54th of 101 rated telecommunications companies

Job description

Job Purpose:
The Least Cost Routing (LCR) Manager is responsible for developing, implementing, and managing call routing strategies to optimize telecommunications costs while maintaining service quality and network performance. This role oversees carrier relationships, routing configurations, traffic analysis, vendor performance, capacity planning, and cost-saving initiatives across Voice, Toll-Free, Local, and Long-Distance services.
The ideal candidate possesses strong telecom industry expertise, analytical skills, and experience managing carrier networks, routing tables, and traffic engineering programs.
Essential Functions:
  • Routing Management
    • Develop and maintain Least Cost Routing strategies for domestic and international voice traffic
    • Manage routing tables to ensure calls are delivered using the most cost-effective carrier while meeting quality standards
    • Monitor routing performance and implement adjustments based on traffic patterns, pricing changes, and network conditions
    • Coordinate routing changes with network engineering and carrier partners.
  • Carrier and Vendor Management
    • Manage relationships with telecommunications carriers and vendors
    • Review carrier contracts, rates, and service agreements
    • Conduct periodic pricing reviews and carrier benchmarking exercises
    • Negotiate carrier rates and identify cost reduction opportunities
    • Track and manage carrier performance metrics and service levels
  • Traffic Analysis & Reporting
    • Analyze Call Detail Records (CDRs) and traffic reports
    • Monitor call completion rates, ASR, ACD, PDD, and other key performance indicators
    • Identify traffic anomalies, quality concerns, and routing inefficiencies
    • Generate reporting on traffic trends, carrier utilization, and cost savings initiatives
  • Cost Optimization
    • Identify opportunities to reduce telecom expenses through routing optimization
    • Evaluate carrier rate decks and implement routing changes to maximize savings
    • Forecast monthly telecom expenses and monitor budget performance
    • Support financial analysis related to voice and Toll-Free services
  • Capacity Planning
    • Analyze traffic volumes and busy hour data
    • Ensure sufficient carrier capacity exists to support customer demand
    • Coordinate with carriers to increase or rebalance capacity when needed
    • Support disaster recovery and route diversity planning
  • Network Performance & Quality Assurance
    • Monitor network quality and reliability metrics
    • Investigate service disruptions and call quality issues
    • Work closely with engineering teams to address network performance concerns
    • Ensure routing decisions balance cost, quality, and redundancy requirements
  • Cross-Functional Collaboration
    • Partner with Sales, Engineering, Product Management, Finance, and Project Management teams
    • Support customer implementations involving voice, SIP trunking, Toll-Free, and long-distance services
    • Assist in evaluating new carrier products and network technologies

Education:
  • Bachelor's degree in Telecommunications, Information Technology, Business, or related field, or equivalent work experience

Relevant Work Experience:
  • 5+ years of telecommunications experience
  • 3+ years of experience managing Least Cost Routing programs or carrier operations

Special Knowledge, Skills and Abilities:
  • Experience working with:
    • Call Detail Records (CDRs)
    • Toll-Free routing
    • Long Distance services
    • SIP trunking
  • Voice network operationsStrong understanding of telecom billing and carrier pricing structures.
  • Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis
  • Strong analytical and problem-solving skills
  • Experience with telecom traffic engineering
  • Knowledge of Erlang calculations and trunk capacity planning
  • Experience using routing platforms, SBCs, or telecom switching environments
  • Background in carrier expense management
  • Knowledge of FCC regulations and industry best practices
  • Project management experience

Supervisory Responsibility:
  • No Supervisory Responsibilities

What Altafiber employees say

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply