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Telecom Expense Jobs in Ohio (NOW HIRING)

DMI

Configuration Specialist

Sharonville, OH · On-site

$61K/yr

Stay up to date on telecom expense management trends and best practices to provide informed recommendations to customers. Qualifications Education and Years of Experience: * Bachelor's degree in ...

DMI

Configuration Specialist

Sharonville, OH · On-site +1

$61K - $77K/yr

Stay up to date on telecom expense management trends and best practices to provide informed recommendations to customers. Qualifications Education and Years of Experience: * Bachelor's degree in ...

DMI

Configuration Specialist

Sharonville, OH · On-site +1

Learn more at www.dminc.com We are seeking a Configuration Specialist to lead customer implementations within our Telecom Expense Management (TEM) platform. This customer-facing role is responsible ...

Team Fishel

Foreman - Underground (Telecom)

Akron, OH · On-site

Location Akron, OH Market Telecom Construction Who is Team Fishel? Since 1936, we've been the Best ... Ensures accuracy of timesheets and expense reports * Develops work-around procedures for ...

Team Fishel

Foreman - Underground (Telecom)

Columbus, OH · On-site

$25 - $35/hr

Location Columbus, OH Market Telecom Construction Who is Team Fishel? Since 1936, we've been the ... Ensures accuracy of timesheets and expense reports * Develops work-around procedures for ...

altafiber

Least Cost Routing Manager

Cincinnati, OH · On-site

Experience using routing platforms, SBCs, or telecom switching environments * Background in carrier expense management * Knowledge of FCC regulations and industry best practices * Project management ...

altafiber

Least Cost Routing Manager

Cincinnati, OH · On-site

Experience using routing platforms, SBCs, or telecom switching environments * Background in carrier expense management * Knowledge of FCC regulations and industry best practices * Project management ...

Sunrise Telecom

Coax Splicer

Findlay, OH · On-site

$24 - $35/hr

Accurately complete all required company documentation or each assignment according to established company standards and procedures ie timesheet, truck report, expense report) Responsible for ...

Sunrise Telecom

Coax Splicer

Blue Ash, OH · On-site

$24 - $35/hr

Accurately complete all required company documentation or each assignment according to established company standards and procedures ie timesheet, truck report, expense report) Responsible for ...

Sunrise Telecom

Coax Splicer

Pataskala, OH · On-site

$24 - $35/hr

Accurately complete all required company documentation or each assignment according to established company standards and procedures ie timesheet, truck report, expense report) Responsible for ...

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All JobsTelecom Expense JobsTelecom Expense Jobs in Ohio

Telecom Expense information

What is a telecom expense manager?

Telecom expense managers are professionals or services responsible for tracking, analyzing, and controlling a company's telecommunications costs. They manage invoices, contracts, and usage for services like phone lines, mobile devices, internet, and data networks. Their goal is to optimize spending, ensure billing accuracy, and identify potential cost savings. Telecom expense managers often use specialized software and work closely with vendors to resolve discrepancies and negotiate better rates.

What are some common challenges telecom expense analysts face when managing multiple vendor contracts?

Telecom Expense Analysts often deal with the complexity of managing numerous vendor contracts, each with different billing structures, terms, and renewal dates. Keeping track of these details while ensuring accuracy in invoicing and identifying cost-saving opportunities can be challenging. Effective analysts typically rely on specialized software and strong organizational skills to stay on top of contract obligations and avoid costly errors. Regular communication with vendors and internal stakeholders is also essential to resolve discrepancies and optimize telecom spending.

What are the key skills and qualifications needed to thrive as a telecom expense manager, and why are they important?

To thrive as a Telecom Expense Manager, you need strong analytical skills, knowledge of telecom billing practices, and experience in finance or accounting, often supported by a relevant degree. Familiarity with telecom expense management (TEM) software, spreadsheets, and enterprise resource planning (ERP) systems is typically required. Excellent attention to detail, negotiation abilities, and effective communication are standout soft skills in this role. These skills are important for ensuring cost control, accurate billing, and efficient management of an organization's telecom resources.

What is the difference between Telecom Expense vs Telecom Analyst?

AspectTelecom ExpenseTelecom Analyst
Primary FocusManaging and controlling telecom costs and billingAnalyzing telecom data to optimize usage and performance
Required SkillsCost management, vendor negotiation, billing analysisData analysis, reporting, technical understanding of telecom systems
Work EnvironmentFinance, procurement, or telecom management teamsIT, network teams, or telecom departments
CertificationsNone specific, often industry experienceCertifications like CCNA, telecom-specific courses

While both roles involve telecom, Telecom Expense focuses on cost management and billing, whereas Telecom Analyst emphasizes analyzing telecom data to improve system performance. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

What are popular job titles related to Telecom Expense jobs in Ohio?

For Telecom Expense jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Telecom Expense jobs in Ohio look for?

The top searched job categories for Telecom Expense jobs in Ohio are:

Telecom Expense jobs near you
Infographic showing various Telecom Expense job openings in Ohio as of August 2026, with employment types broken down into 79% Full Time, 15% Part Time, 2% Temporary, and 4% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Configuration Specialist

DMI

Sharonville, OH • On-site

$61K/yr

Other

Medical, Life, Retirement

Posted 13 days ago

Job description

About DMI
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com
About the Opportunity
We are seeking a Configuration Specialist to lead customer implementations within our Telecom Expense Management (TEM) platform. This customer-facing role is responsible for onboarding new customers, configuring platform settings based on business requirements, and providing end-user training and ongoing support. The ideal candidate will have strong analytical skills, excellent communication abilities, and experience in configuring SaaS solutions.
Duties and Responsibilities:
  • Lead customer implementations, configuring the TEM platform to align with customer requirements.
  • Work directly with customers to understand their business needs, workflows, and system dependencies.
  • Configure and customize the platform to support telecom invoice processing, cost allocation, and reporting needs.
  • Provide customer training and onboarding, ensuring users can effectively utilize the platform.
  • Develop implementation guides and best practices, documenting customer configurations and workflows.
  • Troubleshoot and resolve customer configuration issues in collaboration with internal teams.
  • Act as a subject matter expert in platform functionality, guiding customers on best use cases.
  • Work cross-functionally with Product, Development, and Support teams to improve platform usability and ensure customer success.
  • Monitor and optimize customer configurations for accuracy, compliance, and efficiency.
  • Stay up to date on telecom expense management trends and best practices to provide informed recommendations to customers.

Qualifications
Education and Years of Experience:
  • Bachelor's degree in Information Systems, Business, Telecommunications, or a related field (or equivalent experience).
  • 3+ years of experience in SaaS platform implementation, customer success, or telecom expense management.
  • Experience configuring enterprise software, financial systems, or workflow automation tools is preferred.
  • Familiarity with telecom billing, cost allocation, and IT expense management is a plus.

Required Skills & Certifications:
  • Excellent communication skills, with the ability to engage with customers at all levels.
  • Strong analytical and troubleshooting skills, with attention to detail.
  • Experience with SQL, data imports, and reporting tools is a plus.
  • Ability to translate business needs into system configurations.
  • Experience using ticketing and project management tools such as Jira, ServiceNow, or Monday.com.
  • Ability to multitask and manage multiple customer implementations simultaneously.

Additional Requirements:
  • Ability to work after hours and weekends to deliver projects on time when necessary.

Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements:
  • Ability to work in an office environment.
  • Ability to sit for long periods of time.
  • Ability to utilize a keyboard and mouse.
  • Ability to work in front of a computer screen for long periods of time.

Location: Sharonville, OH
  • Hybrid; 8 PM - 5 PM EST Monday - Friday

Minimum Salary Rate
$61,600
Median Salary Rate
$77,000
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
  • Do What's Right - We lead with honesty and integrity.
  • Own the Outcome - We take responsibility and deliver.
  • Deliver for Our Customers - We are relentless about delivering value.
  • Think Bold, Act Smart - We innovate with purpose.
  • Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:
  • Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
  • Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
  • Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
  • Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
  • Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
No Agencies Please
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

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