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Telecom Account Manager Jobs in Virginia (NOW HIRING)

XS Telecom

Project Manager - BAS Systems

Ashburn, VA · On-site

$100K - $150K/yr

Wire the Future of Connectivity -- Join XS Telecom's Skilled Team At XS Telecom, we do more than ... Identify opportunities for additional project scope or new work within existing accounts. * Develop ...

XS Telecom

Project Manager - BAS Systems

Ashburn, VA · On-site

$100K - $150K/yr

Wire the Future of Connectivity - Join XS Telecom's Skilled Team At XS Telecom, we do more than ... Identify opportunities for additional project scope or new work within existing accounts. * Develop ...

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All JobsTelecom Account JobsTelecom Account Manager JobsTelecom Account Manager Jobs in Virginia

Telecom Account Manager information

See Virginia salary details

$29.2K

$65.3K

$105.1K

How much do telecom account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for telecom account manager in Virginia is $65,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $77,800.00 per year, depending on experience, location, and employer.

What is a telecom account manager?

Telecom Account Managers are professionals responsible for managing relationships with clients or customers in the telecommunications industry. They act as the main point of contact between the telecom company and its clients, ensuring customer satisfaction, resolving issues, and identifying opportunities for upselling or cross-selling products and services. Their role often involves understanding client needs, preparing proposals, negotiating contracts, and collaborating with internal teams to deliver solutions. Telecom Account Managers play a key part in maintaining long-term business relationships and driving revenue growth for their company.

What are some common challenges telecom account managers face when managing client relationships?

Telecom Account Managers often navigate complex client requirements, rapidly evolving technology offerings, and highly competitive pricing. Building long-term relationships requires staying up-to-date on the latest telecom solutions and proactively identifying opportunities to add value for clients. Additionally, balancing the needs of multiple accounts while coordinating with internal technical and sales teams can be demanding, but strong organizational skills and clear communication help ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a telecom account manager, and why are they important?

To thrive as a Telecom Account Manager, you need strong sales acumen, industry knowledge, and experience with client relationship management, often supported by a degree in business or communications. Familiarity with CRM software, telecom products, and sales tracking tools is typically required. Excellent interpersonal, negotiation, and problem-solving skills help build lasting client partnerships and resolve issues efficiently. These competencies are vital for driving revenue growth, maintaining customer satisfaction, and ensuring long-term business success in a competitive telecom market.

What is the difference between Telecom Account Manager vs Telecom Sales Representative?

AspectTelecom Account ManagerTelecom Sales Representative
Primary FocusManaging existing client accounts, ensuring customer satisfaction, and upselling servicesGenerating new sales, prospecting, and closing new clients
Required SkillsCustomer relationship management, product knowledge, negotiationSales techniques, lead generation, communication skills
Work EnvironmentClient offices, account management teamsSales offices, trade shows, client meetings
CertificationsRelevant sales or account management certifications often preferredSales certifications or training often preferred

While both roles operate within the telecom industry, the Telecom Account Manager focuses on maintaining and expanding relationships with existing clients, whereas the Telecom Sales Representative primarily seeks new clients and sales opportunities. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Telecom Account Manager jobs in Virginia?

For Telecom Account Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Telecom Account Manager jobs in Virginia look for?

The top searched job categories for Telecom Account Manager jobs in Virginia are:

What cities in Virginia are hiring for Telecom Account Manager jobs?

Cities in Virginia with the most Telecom Account Manager job openings:

Telecom Account Manager jobs near you
Infographic showing various Telecom Account Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $65,252 per year, or $31.4 per hour.

Wireless Retail Store Manager HARRISONBURG | Virginia Ave

Arch Telecom

Harrisonburg, VA • On-site

Full-time

Medical

Posted 28 days ago

Job description

We’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand! 

Arch Telecom’s Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom’s Core Values.   Our RSM’s are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions.

What you'll do in your role?

Lead by example, demonstrating all the things it takes for your team to head to the top:

  • Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
  • Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
  • Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
  • Finally, you’ll make sure your store is always at its best!

Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network!
  • Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
  • How we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
  • Successfully identify and handoff small business leads.
  • Develop strong peer relationships where we are all accountable for the company’s success.
  • Be willing to have a good time while providing first class customer experience 

The ideal candidate will bring:

  • Leadership!
  • Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
  • Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
  • Being effective with operational, financial and performance management.
  • Amazing communication skills, to your team and customers.
  • Prior wireless sales experience.

What’s in it for you?

  • Employee Stock Ownership Program (ESOP)
  • Competitive salary pay
  • Bonus earnings
  • Automatic raises when reaching attainable milestones
  • Exciting opportunities for career advancement
  • Discounted T-Mobile Cell Phone Plan
  • A culture of care & excellence
  • Health Benefits for Full Time Employees

What “must haves” do you need?

  • Be at least 18 years of age
  • Wireless sales experience
  • High school degree or GED
  • Ability to stand for long periods of time
  • Ability to lift objects weighing up to 25lbs
  • Reliable transportation
  • Full Time (45 hours) availability

Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!

Apply Now: www.archtelecom.net

Inquiries: Recruiting@archtelecom.net

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