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Telecom Account Manager Jobs in Utah (NOW HIRING)

MetTel

Customer Service Agent

Salt Lake City, UT · On-site

$20/hr

... Specialist, Account Manager, Inbound, #Telecom, Telecom, #Telecommunications, Telecommunications, Verizon, ATT, #Verizon, #ATT, T-Mobile, #TMobile, Indeed, LinkedIn, #Indeed, #LinkedIn ...

MetTel

Customer Service Agent

Salt Lake City, UT · On-site

$20/hr

... Specialist, Account Manager, Inbound, #Telecom, Telecom, #Telecommunications, Telecommunications, Verizon, ATT, #Verizon, #ATT, T-Mobile, #TMobile, Indeed, LinkedIn, #Indeed, #LinkedIn ...

MarketStar

Program Manager Channel - Vonage

Ogden, UT · Remote

$105K/yr

The Program Manager will be expected to drive profitable growth, ensure achievement of revenue ... partner account teams. * Familiarity with VoIP, UCaaS, telecom, cloud communications, SaaS ...

Ragula Systems

Customer Care Specialist

Salt Lake City, UT · On-site

$25 - $30/hr

Highly organized and able to manage multiple accounts simultaneously * Comfortable discussing business value and product benefits * Interest in networking, SD-WAN, SaaS, telecom, or cybersecurity is ...

One Hundred Feet

Account Executive

Salt Lake City, UT · On-site

Our data is also used to improve operations for government and public safety agencies, telecom ... Your role will be to sign up more customers and manage the sales cycle from end to end. You'll be ...

One Hundred Feet

Account Executive

Salt Lake City, UT · On-site

Our data is also used to improve operations for government and public safety agencies, telecom ... Your role will be to sign up more customers and manage the sales cycle from end to end. You'll be ...

MasTec Inc

Outside Plant Engineer

Salt Lake City, UT · On-site

$60K - $75K/yr

... telecom projects. You believe in doing the job right. Being the best. And you're up for the ... Develop, maintain, and manage detailed project plans * Drive your projects through all phases of ...

MasTec Inc

Outside Plant Engineer

Salt Lake City, UT · On-site

$60K - $75K/yr

... telecom projects. You believe in doing the job right. Being the best. And you're up for the ... Develop, maintain, and manage detailed project plans * Drive your projects through all phases of ...

MasTec Inc

Outside Plant Engineer

Salt Lake City, UT · On-site

$60K - $75K/yr

... telecom projects. You believe in doing the job right. Being the best. And you're up for the ... Develop, maintain, and manage detailed project plans * Drive your projects through all phases of ...

MasTec Inc

Outside Plant Engineer

Salt Lake City, UT

$60K - $75K/yr

... telecom projects. You believe in doing the job right. Being the best. And you're up for the ... Develop, maintain, and manage detailed project plans * Drive your projects through all phases of ...

MasTec Inc

Outside Plant Engineer

Salt Lake City, UT

$60K - $75K/yr

... telecom projects. You believe in doing the job right. Being the best. And you're up for the ... Develop, maintain, and manage detailed project plans * Drive your projects through all phases of ...

MasTec Inc

Outside Plant Engineer

Salt Lake City, UT

$60K - $75K/yr

... telecom projects. You believe in doing the job right. Being the best. And you're up for the ... Develop, maintain, and manage detailed project plans * Drive your projects through all phases of ...

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Showing results 21-40

All JobsTelecom Account JobsTelecom Account Manager JobsTelecom Account Manager Jobs in Utah

Telecom Account Manager information

See Utah salary details

$26.9K

$59.9K

$96.5K

How much do telecom account manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for telecom account manager in Utah is $59,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $71,500.00 per year, depending on experience, location, and employer.

What is the difference between Telecom Account Manager vs Telecom Sales Representative?

AspectTelecom Account ManagerTelecom Sales Representative
Primary FocusManaging existing client accounts, ensuring customer satisfaction, and upselling servicesGenerating new sales, prospecting, and closing new clients
Required SkillsCustomer relationship management, product knowledge, negotiationSales techniques, lead generation, communication skills
Work EnvironmentClient offices, account management teamsSales offices, trade shows, client meetings
CertificationsRelevant sales or account management certifications often preferredSales certifications or training often preferred

While both roles operate within the telecom industry, the Telecom Account Manager focuses on maintaining and expanding relationships with existing clients, whereas the Telecom Sales Representative primarily seeks new clients and sales opportunities. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a telecom account manager, and why are they important?

To thrive as a Telecom Account Manager, you need strong sales acumen, industry knowledge, and experience with client relationship management, often supported by a degree in business or communications. Familiarity with CRM software, telecom products, and sales tracking tools is typically required. Excellent interpersonal, negotiation, and problem-solving skills help build lasting client partnerships and resolve issues efficiently. These competencies are vital for driving revenue growth, maintaining customer satisfaction, and ensuring long-term business success in a competitive telecom market.

What are some common challenges telecom account managers face when managing client relationships?

Telecom Account Managers often navigate complex client requirements, rapidly evolving technology offerings, and highly competitive pricing. Building long-term relationships requires staying up-to-date on the latest telecom solutions and proactively identifying opportunities to add value for clients. Additionally, balancing the needs of multiple accounts while coordinating with internal technical and sales teams can be demanding, but strong organizational skills and clear communication help ensure client satisfaction.

What is a telecom account manager?

Telecom Account Managers are professionals responsible for managing relationships with clients or customers in the telecommunications industry. They act as the main point of contact between the telecom company and its clients, ensuring customer satisfaction, resolving issues, and identifying opportunities for upselling or cross-selling products and services. Their role often involves understanding client needs, preparing proposals, negotiating contracts, and collaborating with internal teams to deliver solutions. Telecom Account Managers play a key part in maintaining long-term business relationships and driving revenue growth for their company.

What are popular job titles related to Telecom Account Manager jobs in Utah?

For Telecom Account Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Telecom Account Manager jobs in Utah look for?

The top searched job categories for Telecom Account Manager jobs in Utah are:

What cities in Utah are hiring for Telecom Account Manager jobs?

Cities in Utah with the most Telecom Account Manager job openings:

Telecom Account Manager jobs near you
Infographic showing various Telecom Account Manager job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,917 per year, or $28.8 per hour.

Customer Service Agent

MetTel

Salt Lake City, UT • On-site

$20/hr

Full-time

Re-posted 4 days ago

Job description

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.

We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.

We are seeking a detail-oriented and customer-focused Customer Service Agent to join our Operations team.

Role and Responsibilities:

This role serves as a key point of contact for our customers, delivering high-quality support across wireline products and services. The ideal candidate will be proactive, solutions-driven, and committed to providing an exceptional client experience through both phone and email interactions.

  • Serve as the primary point of contact for customer inquiries via phone and email
  • Provide support for orders, service requests, and general account inquiries
  • Troubleshoot service-related issues and submit repair tickets as needed
  • Take ownership of customer concerns, driving resolution and escalating when appropriate
  • Deliver accurate product and service information, including features, terms, and capabilities
  • Process customer orders, forms, and service requests with accuracy and efficiency
  • Route inquiries to appropriate internal teams when necessary
  • Document all customer interactions in accordance with standard operating procedures
  • Identify trends in customer issues and communicate insights to management
  • Conduct follow-ups to ensure timely and satisfactory resolution
  • Participate in cross-functional projects aimed at improving processes and service delivery
  • Support additional operational tasks and responsibilities as assigned

Desired Skills and Experience:

  • Full time / In office - Salt Lake City, Utah
  • Bachelor's degree preferred
  • Minimum of 3 years of experience in customer service or account management
  • Experience within the telecommunications industry is a plus
  • Strong problem-solving and communication skills (written and verbal)
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Project)

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $20 / hour. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Keywords: #SaltLakeCity, Salt Lake City, #CustomerSupport, #CustomerService, CustomerService, Customer Service, #ClientExperience, #CustomerService, #Wireline, Wireline, #Wireless, Wireless, #Technical Support, #Bachelors, Bachelors, Client Experience, Customer Service, Technical Support, Account Management, Support Technician, Customer Support Account Specialist, #Customer Support Account Specialist, Account Manager, Inbound, #Telecom, Telecom, #Telecommunications, Telecommunications, Verizon, ATT, #Verizon, #ATT, T-Mobile, #TMobile, Indeed, LinkedIn, #Indeed, #LinkedIn, Telecommunication Jobs, #TelecommunicationJobs, Google, SimplyHired

MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

To learn more about our company visit us at www.mettel.net