Teen Program Director Jobs in Raleigh, NC (NOW HIRING)

POSITION SUMMARY:

TheTeenProgramDirectoris responsible for leading and growing programs that reflect the YMCA's mission and serve community needs.This role includes supervising and developing part-time staff and volunteers, managing program operations and budgets, and ensuring a positive and high-quality experience for participants. The Program Coordinator also builds partnerships with community organizations and supports outreach, marketing, and fundraising initiatives to strengthen engagement and impact.

ESSENTIAL FUNCTIONS:

Program Leadership

• Maintain consistent daily presence in programs to support quality, safety, and staff oversight, followingassociation-specific expectations fordirect service coverage and onsite visitation.
• Launchnew programsand grow existing ones in alignment with strategic goals and participant interests.
• Coordinate facilityuseandlogisticsto support smooth program delivery and engaging events.
• Manage daily participant records by using program software to track attendance and verify and track essential information.

Staff Development

• Recruit, train, schedule, and support part-time staff and volunteers to build a strong, inclusive team.
• Provide regular feedback and coaching to help staff grow and succeed.
• Motivate your team to meet goals and create a positive, mission-driven work culture.

Community Engagement & Outreach

• Build partnerships with schools, nonprofits, and other organizations to strengthen program impact and visibility.
• Support outreach, marketing, and registration efforts to promote programs and ensure accessforall.
• Review scholarship applications to help remove barriers to participation.

Fiscal Stewardship

• Develop and manage program budgets to meet financial goals and use resources responsibly.
• Contribute to the YMCA Annual Campaign by leading volunteer teams, supporting fundraising events, and achieving an individual fundraising goal that advances the branch's overall target.

Program Experience

• Build strong relationships with members, families, and staff through positive, responsive communication.
• Address questions and concerns ina timelyand professional manner.
• Track program data to evaluate success, improve experiences, and celebrate progress.
• Maintain a flexible schedule, including evenings and weekends, to meet program and organizational needs.

Additional Responsibilities

• Take on other duties as assigned to support the YMCA's mission and evolving priorities.
• Completion of all required annualtrainingsrelated to safety, compliance, and child protection as assigned.
• This job description may bemodifiedwhenappropriate byHuman Resources.

PROGRAM SPECIFIC ESSENTIALFUNCTIONS:

• Lead and support high-quality teen programs-including leadership development, enrichment activities, social engagement opportunities, and outreach-that emphasize safety, relationships, skill-building, character growth, and belonging.
• Implement program enhancements and initiatives to improve quality, relevance, and teen engagement.
• Oversee daily teen program operations in adherence to YMCA Standard Operating Procedures.
• Build andmaintaincollaborative relationships with teens, families, schools, and community organizations to strengthen program impact and visibility.
• Develop and support teen staff recruitment pathways that connect teens to meaningful YMCA employment opportunities.
• Engage teen members to deepen their connection to the YMCA and support their ongoing participation and development.
• Serve as a primary resource for the recruitment, training, and development ofteen staffthroughout the branch.
• Obtain andmaintainrequired certifications within30 daysof hire: CPRO, Basic First Aid, Administering Emergency Oxygen, and Emergency Medication Administration Training (EMAT).

QUALIFICATIONS:

• Degree in related fieldpreferred and 1+yearof related experience.
• Passion for building community and fostering meaningful relationships through programs and services.
• Experience supporting program delivery and staff development in a team-based environment.
• Ability to coordinate staff, programs, and schedules effectively in a dynamic setting.
• Strong communicationskills, including written, verbal, and public-facing interactions.
• Demonstrates initiative, sound judgment, and strong organizational and time-management skills.
• Builds inclusive, mission-driven relationships with youth, families, and community members from diverse backgrounds.
• Bilingual or multilingual skillspreferred, butnotrequired.
  

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job.

• Primarily office and program settings with frequent interaction in gyms, classrooms, and outdoor spaces.
• Moderate noiselevels;may be louder during youth or community activities.
• Regular use ofcomputer,phone, and other office technology.
• Frequent standing, walking, bending, and reaching; occasional lifting or moving up to 40 lbs.
• Some work performed outdoors in varying weather conditions.
• Flexible schedulerequired- may include early mornings, evenings, weekends, and occasional travel between branches or sites.
• Must be able to provide valid identification for employment eligibility verification.
• Mustpossessa valid driver's license and have access to reliable transportation.
• A clean driving record isrequiredto meet YMCA insurance standards.
• Travel between branch and/or site locations, and to off-site meetings and events isrequired.
• Mustresidein the YMCA of the Triangle service area (Raleigh-Durham-Chapel Hill and surrounding areas).
• Reasonableaccommodationsmay be made to enable individuals with disabilities to perform essential job functions.