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Technology Manager Jobs in Worcester, MA (NOW HIRING)

IT Specialist About KARL STORZ From the operating room to surgery centers-and everywhere in between ... Perform data transfer and inventory management tasks for offboards. * Maintain accurate asset ...

Reporting to the IT Manager, the Desktop Support Technician is responsible for maintaining essential IT hardware and business applications, including building, implementing and troubleshooting ...

Responsibilities Reporting to the IT Manager, the Desktop Support Technician is responsible for maintaining essential IT hardware and business applications, including building, implementing and ...

Responsibilities Reporting to the IT Manager, the Desktop Support Technician is responsible for maintaining essential IT hardware and business applications, including building, implementing and ...

IT Specialist About KARL STORZ From the operating room to surgery centers-and everywhere in between ... Perform data transfer and inventory management tasks for offboards. * Maintain accurate asset ...

Position Summary Reporting to the IT Manager (US), the Systems Administrator will help develop, maintain, and secure IPG Photonics' global infrastructure. This role supports critical business systems ...

Position Summary Reporting to the IT Manager (US), the Systems Administrator will help develop, maintain, and secure IPG Photonics' global infrastructure. This role supports critical business systems ...

IT Project Manager

Ashland, MA · On-site

$120K - $165K/yr

IT Project Manager Ashland, MA About KiddeFenwal KiddeFenwal is a global leader in industrial and commercial fire suppression systems and safety controls. Through our trusted brands-- Kidde Fire ...

The IT Project Manager will serve as the single point of accountability for overall service delivery, project coordination, escalation management, cybersecurity oversight, and operational performance ...

Principal IT Project Manager

Waltham, MA · On-site

$113.80 - $176.50/hr

We're looking for a Principal IT Project Manager to join our IT PMO team, with a focus on supporting complex IT Infrastructure initiatives. You'll serve as a trusted advisor and work with a diverse ...

New

Senior IT Audit Manager

Waltham, MA · On-site

$130 - $175/hr

Own and lead the ITGC and IT internal audit program, including planning, coordination, execution support, documentation quality, issue management, and executive‑level status reporting * Serve as a ...

New

Senior IT Project Manager

Waltham, MA · Hybrid

$141K - $141K/yr

Summary The Senior IT Project Manager is responsible for the program level management and delivery of physical technology infrastructure initiatives across the University. This role leads multiple ...

Senior IT Project Manager

Waltham, MA · On-site

$141K - $141K/yr

Summary The Senior IT Project Manager is responsible for the program level management and delivery of physical technology infrastructure initiatives across the University. This role leads multiple ...

IT Project Manager

Waltham, MA · On-site

$106K - $125K/yr

... project manager for relevant IT enterprise projects, specifically Data Warehouse builds/implementations, and at least one year of personnel management - Ability to document systems and business ...

Showing results 21-40

Technology Manager information

See Worcester, MA salary details

$34.4K

$96.6K

$190.1K

How much do technology manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for technology manager in Worcester, MA is $96,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,400.00 and $120,700.00 per year, depending on experience, location, and employer.

What is a technology manager?

A Technology Manager is a professional responsible for overseeing the planning, implementation, and maintenance of an organization's technology systems and infrastructure. They lead teams of IT professionals, manage technology projects, and ensure that technology solutions align with business goals. Technology Managers also evaluate and recommend new technologies, manage budgets, and enforce security policies to keep systems secure and efficient. Their role is crucial in helping organizations leverage technology to improve productivity and achieve strategic objectives.

What is a technology manager?

Technology managers oversee the use and implementation of technology within their organization. This job involves monitoring other IT workers and supervising all technical projects. Typical duties include selecting the computer systems to be used and overseeing installation and implementation. You also manage the troubleshooting of hardware and software. This career requires a bachelor’s or master’s degree in computer science, information technology, or a related field. Additional qualifications include communication skills and management experience.

What skills and qualifications are needed to thrive as a technology manager?

To thrive as a Technology Manager, you need a solid background in IT infrastructure, project management, and leadership, often supported by a degree in computer science or information technology. Familiarity with project management tools (like Jira or Trello), cloud platforms, and certifications such as PMP or ITIL are frequently required. Strong communication, problem-solving, and team-building abilities help a Technology Manager navigate complex projects and lead diverse technical teams. These skills are crucial for delivering technology solutions efficiently, ensuring project success, and fostering innovation within organizations.

How does a technology manager typically collaborate with cross-functional teams within an organization?

Technology Managers play a pivotal role in bridging the gap between technical teams and other departments such as product management, operations, and executive leadership. They regularly participate in meetings to align technology initiatives with business goals, facilitate communication between software developers and stakeholders, and help prioritize project timelines based on organizational needs. Effective collaboration often involves translating complex technical information into actionable items for non-technical team members, ensuring that projects move forward smoothly and meet strategic objectives.

What is the difference between Technology Manager vs IT Project Manager?

AspectTechnology ManagerIT Project Manager
Primary FocusOversees overall technology strategy and infrastructureManages specific IT projects and deliverables
Required CredentialsBachelor's or master's in IT, Computer Science, or related fields; certifications like PMP or CISSPBachelor's in IT, Computer Science, or related; PMP or similar project management certifications
Work EnvironmentLeadership roles in tech departments, strategic planningProject teams, deadlines, and deliverables management
Industry UsageCommon in tech companies, large organizationsCommon across various industries for project execution

While both roles require IT knowledge and certifications, a Technology Manager focuses on strategic technology oversight, whereas an IT Project Manager concentrates on managing specific projects. The former shapes technology direction, the latter ensures project completion within scope and time.

What are the most commonly searched types of Technology jobs in Worcester, MA? The most popular types of Technology jobs in Worcester, MA are:
What are popular job titles related to Technology Manager jobs in Worcester, MA? For Technology Manager jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Technology Manager jobs in Worcester, MA look for? The top searched job categories for Technology Manager jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Technology Manager jobs? Cities near Worcester, MA with the most Technology Manager job openings:
Infographic showing various Technology Manager job openings in Worcester, MA as of July 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $96,571 per year, or $46.4 per hour.

Full-time

Re-posted 11 hours ago


Job description

IT Specialist

About KARL STORZ

From the operating room to surgery centers-and everywhere in between-KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging-to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.

About the Role

The IT Specialist acts as the central point of contact for handling business partners' technical support issues, responding by gathering the information needed to resolve issues during the initial contact or routing them to the correct support team. The primary focus is phone support and resolution of incidents and service requests submitted via Self Service and walkups, with occasional deskside support. The IT Specialist also assists in solution documentation for internal and external knowledge.

This role is based in our Auburn, MA office, with five days onsite required initially.

What You'll Do

  • Provide excellent customer service by ensuring support services meet business partners' needs and expectations.
  • Answer phone calls to the call center and resolve incident and service request tickets submitted via self-service.
  • Perform occasional deskside support.
  • Work with users to collect information pertaining to requests and incidents; log call tickets accurately and completely using the ticketing system.
  • Resolve tickets where possible, and assign to the appropriate team when resolution isn't possible.
  • Perform desktop and laptop system setup for onboards and refreshes.
  • Perform data transfer and inventory management tasks for offboards.
  • Maintain accurate asset records and perform moves, adds, and changes.
  • Notify users as requested by the resolving area and close call tickets once resolution is confirmed with the IT support team.
  • Provide support for meetings (audio/video).
  • Participate in project and change work under the guidance of the Project Manager/Team, IT Management, and/or a Senior Support Specialist.
  • Perform asset management tasks to ensure accurate inventory.
  • Mentor new Service Desk employees.

What You Bring

  • Demonstrated ability to assess and document information accurately and completely, interpreting user and IT terminology as required.
  • Ability to develop and maintain knowledge of support procedures, business area processes, desktop applications, and tools through established knowledge management resources.
  • Understanding of Service Level Agreements (SLAs).
  • Strong, clear communication skills for structured updates to business partners, management, and other IT team members on incident management.

What Will Make You Successful

  • Identifies process improvement opportunities within Service Desk support.
  • Builds strong working relationships between the Service Desk and other IT support teams.
  • Uses own initiative to improve service quality and the team's working environment.
  • Receptive to developmental feedback, with an ongoing interest in improving knowledge, skills, and performance.

Why KARL STORZ?

Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you'll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide.

Ready to make an impact? Apply to be our next IT Specialist and help us build the future of MedTech together.

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