The IT Manager of End User Systems & Support leads service delivery for end-users across all company locations, ensuring a reliable support experience while managing a team and collaborating with ...
The IT Manager of End User Systems & Support leads service delivery for end-users across all company locations, ensuring a reliable support experience while managing a team and collaborating with ...
IT Client Development Manager
$96K - $118K/yr
Prior experience as a vCIO, Technical Account Manager, or senior IT leadership role * Strong understanding of managed services environments and service pod structures * Proven ability to coach and ...
IT Client Development Manager
$96K - $118K/yr
Prior experience as a vCIO, Technical Account Manager, or senior IT leadership role * Strong understanding of managed services environments and service pod structures * Proven ability to coach and ...
Senior IT Manager (Enterprise Data Architect & Integration Lead) (cpa firm) - Hybrid
Wethersfield, CT · On-site
CPA firm seeking an experienced Senior IT Manager (Enterprise Data Architect & Integration Lead) to own and drive our organization's data architecture strategy while leading development and ...
Senior IT Manager (Enterprise Data Architect & Integration Lead) (cpa firm) - Hybrid
Wethersfield, CT · On-site
CPA firm seeking an experienced Senior IT Manager (Enterprise Data Architect & Integration Lead) to own and drive our organization's data architecture strategy while leading development and ...
IT Client Development Manager
Middletown, CT · On-site
$96K - $118K/yr
Prior experience as a vCIO, Technical Account Manager, or senior IT leadership role * Strong understanding of managed services environments and service pod structures * Proven ability to coach and ...
Quick apply
IT Client Development Manager
Middletown, CT · On-site
$96K - $118K/yr
Prior experience as a vCIO, Technical Account Manager, or senior IT leadership role * Strong understanding of managed services environments and service pod structures * Proven ability to coach and ...
IT Client Development Manager
Middletown, CT · On-site
$96K - $118K/yr
Prior experience as a vCIO, Technical Account Manager, or senior IT leadership role * Strong understanding of managed services environments and service pod structures * Proven ability to coach and ...
IT Client Development Manager
Middletown, CT · On-site
$96K - $118K/yr
Prior experience as a vCIO, Technical Account Manager, or senior IT leadership role * Strong understanding of managed services environments and service pod structures * Proven ability to coach and ...
Senior IT Manager (Enterprise Data Architect & Integration Lead) (cpa firm) - Hybrid
Stamford, CT · On-site
CPA firm seeking an experienced Senior IT Manager (Enterprise Data Architect & Integration Lead) to own and drive our organization's data architecture strategy while leading development and ...
Senior IT Manager (Enterprise Data Architect & Integration Lead) (cpa firm) - Hybrid
Stamford, CT · On-site
CPA firm seeking an experienced Senior IT Manager (Enterprise Data Architect & Integration Lead) to own and drive our organization's data architecture strategy while leading development and ...
Senior IT Manager (Enterprise Data Architect & Integration Lead) (cpa firm) - Hybrid
Shelton, CT · On-site
CPA firm seeking an experienced Senior IT Manager (Enterprise Data Architect & Integration Lead) to own and drive our organization's data architecture strategy while leading development and ...
Senior IT Manager (Enterprise Data Architect & Integration Lead) (cpa firm) - Hybrid
Shelton, CT · On-site
CPA firm seeking an experienced Senior IT Manager (Enterprise Data Architect & Integration Lead) to own and drive our organization's data architecture strategy while leading development and ...
Power and Utilities OT (Operational Technology) - Manager Position Summary Are you interested in working in a dynamic environment that offers opportunities for professional growth and new ...
Power and Utilities OT (Operational Technology) - Manager Position Summary Are you interested in working in a dynamic environment that offers opportunities for professional growth and new ...
Power and Utilities OT (Operational Technology) - Manager Position Summary Are you interested in working in a dynamic environment that offers opportunities for professional growth and new ...
Power and Utilities OT (Operational Technology) - Manager Position Summary Are you interested in working in a dynamic environment that offers opportunities for professional growth and new ...
Professional IT Services - Manager #570
Rocky Hill, CT · On-site
$110 - $165/hr
COCC is seeking a Professional IT Services Manager to lead a geographically dispersed team of Systems Engineers responsible for delivering infrastructure solutions and consulting services to clients.
Professional IT Services - Manager #570
Rocky Hill, CT · On-site
$110 - $165/hr
COCC is seeking a Professional IT Services Manager to lead a geographically dispersed team of Systems Engineers responsible for delivering infrastructure solutions and consulting services to clients.
Process Technology Manager - Food & Beverage (Multiple Locations)
Wallingford, CT · On-site
$215K - $390K/yr
Description The Global Facilities Food & Beverage Process Technology Manager will be the overall manufacturing & technology expert in their (sub)market. The PTM will work closely with the Business ...
Process Technology Manager - Food & Beverage (Multiple Locations)
Wallingford, CT · On-site
$215K - $390K/yr
Description The Global Facilities Food & Beverage Process Technology Manager will be the overall manufacturing & technology expert in their (sub)market. The PTM will work closely with the Business ...
Process Technology Manager - Food & Beverage (Multiple Locations)
Wallingford, CT · On-site
$215K - $390K/yr
Description The Global Facilities Food & Beverage Process Technology Manager will be the overall manufacturing & technology expert in their (sub)market. The PTM will work closely with the Business ...
Process Technology Manager - Food & Beverage (Multiple Locations)
Wallingford, CT · On-site
$215K - $390K/yr
Description The Global Facilities Food & Beverage Process Technology Manager will be the overall manufacturing & technology expert in their (sub)market. The PTM will work closely with the Business ...
Senior Tech Manager - SAP Retail Reporting & Reconciliation Applications
Hartford, CT · On-site
$118 - $261/hr
... management workflows; audit traceability; data quality rules; validation controls; and operational support processes. * Full-stack application technologies: React, Java frameworks, Python, ABAP, REST ...
Senior Tech Manager - SAP Retail Reporting & Reconciliation Applications
Hartford, CT · On-site
$118 - $261/hr
... management workflows; audit traceability; data quality rules; validation controls; and operational support processes. * Full-stack application technologies: React, Java frameworks, Python, ABAP, REST ...
Technology Support Specialist
Kent, CT · On-site
$25 - $27.50/hr
Technology Support Specialist Reports to: IT Manager Schedule/Travel: Full-time, calendar year position. Typical schedule is Monday through Friday, 8 a.m. to 4:30 p.m. (includes a ½-hour unpaid ...
Technology Support Specialist
Kent, CT · On-site
$25 - $27.50/hr
Technology Support Specialist Reports to: IT Manager Schedule/Travel: Full-time, calendar year position. Typical schedule is Monday through Friday, 8 a.m. to 4:30 p.m. (includes a ½-hour unpaid ...
Company Description Pyramid is a leading Information Technology Consulting services company ... Problem Manager with ITIL certification is a must Associate will be playing the role of Problem ...
Company Description Pyramid is a leading Information Technology Consulting services company ... Problem Manager with ITIL certification is a must Associate will be playing the role of Problem ...
Epic Beaker (LAB) Manager IT
Hartford, CT · On-site
JOB SUMMARY This job provides application software development management for IT projects. Creates plans and manages activities, within an assigned unit/area. Assesses viability of current direction ...
Epic Beaker (LAB) Manager IT
Hartford, CT · On-site
JOB SUMMARY This job provides application software development management for IT projects. Creates plans and manages activities, within an assigned unit/area. Assesses viability of current direction ...
The IT/Security Compliance Manager researches, recommends, implements, and maintains HQ systems, hardware, software, and security tools to promote reliability, availability, and compliance, and ...
The IT/Security Compliance Manager researches, recommends, implements, and maintains HQ systems, hardware, software, and security tools to promote reliability, availability, and compliance, and ...
The IT/Security Compliance Manager researches, recommends, implements, and maintains HQ systems, hardware, software, and security tools to promote reliability, availability, and compliance, and ...
The IT/Security Compliance Manager researches, recommends, implements, and maintains HQ systems, hardware, software, and security tools to promote reliability, availability, and compliance, and ...
Print Production Officer
Sharon, CT · On-site
The job purpose is to deploy the print quality improvement strategy decided by the Packaging Technology Manager in order to : * Support Print Production Manager vision, process & strategy
Print Production Officer
Sharon, CT · On-site
The job purpose is to deploy the print quality improvement strategy decided by the Packaging Technology Manager in order to : * Support Print Production Manager vision, process & strategy
Print Production Officer
Sharon, CT · On-site
The job purpose is to deploy the print quality improvement strategy decided by the Packaging Technology Manager in order to : * Support Print Production Manager vision, process & strategy
Print Production Officer
Sharon, CT · On-site
The job purpose is to deploy the print quality improvement strategy decided by the Packaging Technology Manager in order to : * Support Print Production Manager vision, process & strategy
Technology Manager information
See Connecticut salary details
$32.8K - $46.3K
9% of jobs
$54.4K is the 25th percentile. Wages below this are outliers.
$46.3K - $59.8K
28% of jobs
The median wage is $73.3K / yr.
$59.8K - $73.3K
14% of jobs
$73.3K - $86.8K
14% of jobs
$86.8K - $100.3K
10% of jobs
$104.3K is the 75th percentile. Wages above this are outliers.
$100.3K - $113.8K
5% of jobs
$113.8K - $127.3K
6% of jobs
$127.3K - $140.7K
3% of jobs
$140.7K - $154.2K
3% of jobs
$154.2K - $167.7K
5% of jobs
$167.7K - $181.2K
3% of jobs
$32.8K
$92.1K
$181.2K
How much do technology manager jobs pay per year?
What is a technology manager?
What is a technology manager?
Technology managers oversee the use and implementation of technology within their organization. This job involves monitoring other IT workers and supervising all technical projects. Typical duties include selecting the computer systems to be used and overseeing installation and implementation. You also manage the troubleshooting of hardware and software. This career requires a bachelor’s or master’s degree in computer science, information technology, or a related field. Additional qualifications include communication skills and management experience.
What skills and qualifications are needed to thrive as a technology manager?
How does a technology manager typically collaborate with cross-functional teams within an organization?
What is the difference between Technology Manager vs IT Project Manager?
| Aspect | Technology Manager | IT Project Manager |
|---|---|---|
| Primary Focus | Oversees overall technology strategy and infrastructure | Manages specific IT projects and deliverables |
| Required Credentials | Bachelor's or master's in IT, Computer Science, or related fields; certifications like PMP or CISSP | Bachelor's in IT, Computer Science, or related; PMP or similar project management certifications |
| Work Environment | Leadership roles in tech departments, strategic planning | Project teams, deadlines, and deliverables management |
| Industry Usage | Common in tech companies, large organizations | Common across various industries for project execution |
While both roles require IT knowledge and certifications, a Technology Manager focuses on strategic technology oversight, whereas an IT Project Manager concentrates on managing specific projects. The former shapes technology direction, the latter ensures project completion within scope and time.
How much do technology managers make in the US?
Is information technology hard to become a technology manager?
What are the most commonly searched types of Technology jobs in Connecticut?
The most popular types of Technology jobs in Connecticut are:
What are popular job titles related to Technology Manager jobs in Connecticut?
For Technology Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Technology Manager jobs in Connecticut look for?
The top searched job categories for Technology Manager jobs in Connecticut are:
What cities in Connecticut are hiring for Technology Manager jobs?
Cities in Connecticut with the most Technology Manager job openings:

Full-time
Re-posted 4 days ago
Job description
Bigelow Tea is the number one specialty tea company in the United States, committed to sustainability and ethical business practices. The IT Manager of End User Systems & Support leads service delivery for end-users across all company locations, ensuring a reliable support experience while managing a team and collaborating with various departments to enhance service quality.
Responsibilities:
• Supports 400 end-users across all company locations throughout the United States. Our environment includes office, manufacturing, and warehouse personnel.
• Leads the day-to-day activities of Bigelow Tea’s Information Technology (IT) End User Systems & Support which includes monitoring and managing desktop support, general IT service desk issues, and VIP support functions to ensure optimal service. Provides hands-on technical support, when needed.
• Ensuring that systems, procedures, standards, and methodologies are in place to support outstanding support services delivery.
• Technology support for corporate conferencing/videoconferencing and ensuring the readiness of meeting room resources, such as presentation software and audiovisual systems.
• Lead continuous improvement of end-user support services, service desk processes, and overall technology experience across the organization.
• Help shape roadmaps for end-user systems, support workflows, meeting room technology, and service enhancements.
• Monitor service performance, customer satisfaction, and operational trends; implement improvements where needed.
• Ensure standards, procedures, and support practices are in place to deliver consistent, high-quality service.
• Lead, coach, and develop the IT Service Desk team to provide responsive, professional, and effective support.
• Assign and prioritize work based on business needs, ticket volume, project demands, and staff capacity.
• Lead or support approved projects related to end-user systems, hardware refreshes, software deployments, support tools, and service transitions.
• Coordinate internal staff and third-party providers to ensure projects and operational initiatives are delivered successfully.
• Oversee day-to-day end-user support operations, including desktop support, service desk issues, VIP support, and meeting room technology readiness.
• Serve as an escalation point for complex end-user issues involving endpoints, collaboration tools, access, conferencing, and related technologies.
• Partner with infrastructure, security, networking, and application teams to resolve issues that extend beyond typical help desk support.
• Analyze recurring incidents and service trends to strengthen documentation, improve processes, and reduce repeat issues.
• Manage procurement, deployment, support, and inventory of end-user hardware, peripherals, software, and related technology resources.
• Evaluate vendor and service provider performance and support ongoing issue resolution and service quality management.
• Support the readiness and effective use of conferencing, videoconferencing, and audiovisual technologies across the company.
• Ensure support activities align with company policies, security expectations, and operational requirements.
Qualifications:
Required:
• Bachelor’s degree in Business, Information Systems, or a related discipline; equivalent experience may be considered.
• 7+ years of progressive experience in IT support, end-user computing, service delivery, or related technical operations, including experience leading support staff or technical teams.
• Strong knowledge of end-user hardware, endpoint security, collaboration technologies, support processes, and networking fundamentals in a multi-location environment.
• Ability to understand complex technical issues, guide escalation, and communicate practical solutions to users and stakeholders.
Preferred:
• Relevant IT certifications are a plus.
• Proactive, collaborative and a leader with an entrepreneurial spirit and vision.
• Understands the nuances of working in a family-owned organization.
• Ability to interact with all levels of the organization along with the self-awareness to both provide and accept feedback.
• Strong and effective communicator.
• Trusted advisor with confidence and willingness to challenge in an appropriate and respectful manner.
Company:
The Bigelow Tea Company is an American manufacturer of dried teas based in Fairfield, Connecticut. Founded in 1945, the company is headquartered in Fairfield, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About Bigelow Tea
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
201 - 500 Employees
Headquarters location
Fairfield, CT, US
Year founded
1945