External Operations Manager Jobs in Connecticut (NOW HIRING)

Date: May 29, 2026

Location: East Windsor

Manage the creation and timely execution of an achievable, efficient production schedule for a group of Contract Manufacturers (Domestic and International) while maintaining lowest possible inventory levels and agreed upon service levels. Create and maintain purchase orders and other transactions within SAP. Perform monthly or quarterly inventory reconciliations with assigned CM sites and ensure inventory accuracy.

• You will lead the supply planning to maintain service, inventory with contract manufacturing. Be the SPOC for assigned CMs.
• You will manage relationship with strategic CM site(s) through monthly CS&OP Process.
• You will manage long term planning for catalog in IBP planning tool environment.
• You will manage Shiseido Owned inventory accuracy at external manufacturing sites.
• You will own daily management for service and inventory for the portfolio.
• You will work with New Product Commercialization to define the supply plan for launches.
• You will execute the defined service level agreement for the CMs.
• In conjunction with CMs and procurement, and in line with the global planning blueprint, you will define the run strategies for the various product types and class (e.g., ABC class).
• You will develop and maintain relationship with external manufacturing plant. Build rhythm and cadence with the site to enrich the relationship.
• In alignment with the planning blueprint, you will define inventory policies to allow forecasts to be accurately translated into manufacturing production schedules in support of the defined run strategies and business objectives.
• You will interface with the CMs to ensure the implementation and use of the most efficient, cost-effective manufacturing strategies by product type.
• You will maintain low inventory report (Shiseido Service Letter) and daily service management for their portfolio, in partnership with S&OP (Sales & Operations Planning).
• You will maintain all SKUs within the planning window while keeping agreed service levels.
• You will work with CMs to execute the SLA as per agreed strategies.
• You will work with CMs to define supply strategies as per the category.
• You will plan & track inventory levels of Finished goods via the long-term IBP planning module.
• You will monitor Excess and Obsolete inventory. Drive Root Cause Problem Solving and action planning/execution to reduce E&O.
• You will work with Material Supply Planning to ensure timely component deliveries.

• You have a 4-year academic degree in relevant field or related job experience.
• Prefer APICS exposure and CPIM certification.
• You have a minimum of 4-5 years of experience in a supply planning role, ideally in a manufacturing or supplier environment in the consumer goods industry.
• You are a competent user of computerized IT systems – Word, PowerPoint, Excel and other associated scheduling, forecasting software packages.
• You have 3+ years of experience working within an ERP/MRP environment at an advanced level.
• SAP experience is preferred.
• You have thorough working knowledge of DRP and MPS processes in a Manufacturing or CM environment.
• End to End Supply Chain Functions and Linkage.
• You have in depth understanding of capacity management and production control concepts.
• You have in depth understanding of safety stock levels and other key parameters for Finished Goods and components.
• You have thorough knowledge of TQM methodology, their application and their use towards continuous improvements.
• You have in depth understanding of Supplier Management concepts.

• Life and Disability Insurance
• Paid Volunteer Days
• Paid Company Holidays
• 401K with 6% Company Match
• Internal & International Mobility
• Product Discounts & Annual Gratis
• Employee Led Affinity Groups
• Tuition Reimbursement

Salary (Min‑Max): 76,388.00 - 105,033.50

Job Segment: Operations Manager, Supply Chain, Supply Planner, Procurement, Operations

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law