Provider Operations Manager Jobs in Connecticut (NOW HIRING)

IMI plc
At IMI, we're not just creating solutions; we're building careers. So, unlock your potential: do work that matters, grow with us, and be part of a team shaping tomorrow.
Here, you can make a real difference - solving complex engineering challenges that make industries smarter, safer and more sustainable. From the energy that powers homes to the systems that keep the world moving, you'll help create solutions the world depends on.
But it's not just about the work - it's about how you grow. We encourage curiosity, make learning part of everyday life, and give you real opportunities to build new skills and move your career forward.
We believe in nurturing your wellbeing, too, with strong benefits and flexible policies that help you succeed. At IMI, you'll find a supportive, collaborative and inclusive environment where you can truly thrive.
Role Overview:
The Operations Manager will oversee the manufacturing process within the established standards and guidelines, aligning with established goals to produce the highest quality, lowest cost product in a safe and clean environment using lean manufacturing principles. This is a high-energy leadership position that requires a passion for Continuous Improvement and the ability to drive change. This is done through utilization of Lean manufacturing principles and the strategic application of other Continuous Improvement tools and methodologies.
Work Location: 72 Spring Ln, Farmington, CT 06032 / on-site daily
Key Duties & Responsibilities

• Function as the HSE leader for your area(s). Document and analyze work-related hazards, near misses and incidents. Undertake investigations to establish root causes and implement measures to prevent recurrence.
• Facilitate communication, co-operation, education and training to maximize the contribution of all direct-reports to the achievement of high standards in HSE
• Ensure that all direct-reports understand their responsibilities and seek ways to improve their performance related to Health, Safety and Environmental protection.
• Actively participate in the site senior leadership team to implement best practices, compliance initiatives, auditing systems, risk mitigation plans, etc. to meet site strategy and goals.
• Lead the Operational leadership team to drive breakthrough change and meet all financial and production commitments through standard work process and maintaining optimal staff utilization across the site.
• Provide operational/manufacturing support to the new product development process and utilizing the methods of Advance Product Quality Planning (APQP). Monitor and review manufacturing operations to ensure correct quality standards.
• Act as a change agent and create a culture of engagement by leading & coaching high-impact cross-functional teams to utilize the Lean Six Sigma and Kaizen methodologies to deliver significant value to the business who can operate efficiently, effectively, productively, and cost effectively.
• Drive and improve company KPIs - SQDCP (Safety, Quality Delivery, Cost and Productivity). through problem solving, lean manufacturing, and Continuous Improvement initiatives.
• Develop expense budgets, capital budgets, operating plan metrics and develop methods to track and execute for adherence and accountability to the financial plans.
• Evaluate the performance of all team members and develop improvement & training plans, where necessary.
• Drive fact-based decision making and breakthrough change throughout the organization by using systematic, disciplined and data driven processes incorporating root cause analysis, basic problem-solving tools such as 5 Why analysis, fishbone diagrams etc. to identify and permanently eliminate issues
• Evaluate organization wide value streams and lead initiatives to yield increased productivity, efficiency, and customer satisfaction
• Facilitate and support Kaizen events to improve flow, reduce waste, and standardize work, while reducing lead-times and work in-process. Utilize various lean techniques including value stream mapping, office layout and process improvements, standardized work, etc.
• Demonstrate positive relations and collaborate with key process owners across the organization to plan, lead and implement strategic business improvement processes, policies and procedures.
• Other duties and projects as assigned

Critical Competencies for Success

• Degree in Manufacturing or Engineering with background in manufacturing processes, MBA desirable.
• 8-10 years of experience, including five years Production. Degree calibre individual with significant operations leadership experience within an engineering / manufacturing environment
• Lean / Continuous Improvement experience; experienced in leading / facilitating kaizen improvements focused on improving KPI performance and embedding the culture within a business
• Proven experience in driving HS+E improvements and Quality performance
• Proven data analysis skills
• 5 years of direct experience in supervising and strong leadership skills. Experience leading teams in milling and assembly.
• Effective communication at all levels within and outside the business; verbal written and presentation skills
• Significant people management skills including influencing and communication skills

Pay range: $140k - $160k
Within this range, individual pay is determined based on skills, experience, and qualifications relative to the job requirements. Base pay information is aligned with market location and may be subject to prevailing wage laws, if applicable.
Bonus eligibility: This position is also eligible for a variable sales incentive pay component, separate from base salary.
What IMI Can Offer You
At IMI, one of our top priorities is to create an inclusive culture of health. We strive to remove barriers to care (whether that be physical or financial) and in doing so, we offer choice for all your health and wellbeing needs.
See below for a general overview of our amazing perks and benefits:

• Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
• Best-in-class 401K plan with zero vesting and up to 6% contribution matching
• 14-week maternity leave at full pay (Adoption benefits are equivalent)
• 4-week paternity leave at full pay (Adoption benefits are equivalent)
• Employee Resource Groups that offer community and support, like our Pride Network and Network of Women groups
• PTO, encompassing inclusive holidays
• Career Development opportunities (IMI's 'Catalyst' Program)
• Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
• Mental Health and wellness programs to support you and your family
• Full suite of voluntary benefits to tap into, including but not limited to: Critical illness insurance, hospital indemnity, legal insurance, identity theft protection, and pet insurance or home & auto insurance through our discount advantage platform
• Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee
• Free financial advisors, webinars, and classes through Charles Schwab
• Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%

**Benefits plans change year over year, but we have guiding principles in place to ensure our employees have the tools and resources available to stay connected and up to date**
Health & Safety
The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role.
Health, Safety, and Environmental Duties - At IMI we are all personally committed to protecting our people, minimizing our impact to the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures, also to challenge any observed behaviors or unsafe acts.
Code of Ethics
IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business.
Changes to This Job Description
IMI may amend this job description in whole or part at any time.
By submitting your application, you consent to the processing of your personal data in line with IMI's policies. For information about how IMI processes candidates' data, please see the Candidate Privacy Notice at www.imiplc.com/candidate-privacy-notice, available in multiple local languages.
IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
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