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Technical Writer Jobs in Puerto Rico (NOW HIRING)

Abbott

Technical Service Specialist

Arecibo, PR · On-site

$45K - $89K/yr

Excellent written and verbal communication skills, paired with strong interpersonal and organizational abilities, as well as proven technical troubleshooting skills and foundational knowledge of ...

BDO

Technical Support Engineer I

San Juan, PR · On-site

The Technical Support Engineer I role is responsible for delivering quality customer service to the ... Strong oral and written communication skills, including the ability to communicate and interact ...

BDO USA

Technical Support Engineer I

San Juan, PR · On-site

The Technical Support Engineer I role is responsible for delivering quality customer service to the ... Strong oral and written communication skills, including the ability to communicate and interact ...

Mentor Technical Group

Sr. C&Q Specialist

Juncos, PR · On-site

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Write, review, and approve C&Q protocols and reports for various systems (e.g., HVAC, utilities ...

BioPharma Consulting JAD Group

Engineer

Juncos, PR · On-site

$70 - $100/hr

Technical writing proficiency and ability to prepare basic technical reports. * Strong verbal communication and presentation skills (English & Spanish). * Understanding of validation protocol ...

BioPharma Consulting JAD Group

Engineer

Juncos, PR · On-site

Technical writing proficiency and ability to prepare basic technical reports. * Strong verbal communication and presentation skills (English & Spanish). * Understanding of validation protocol ...

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Technical Writer information

What are the key skills and qualifications needed to thrive as a technical writer, and why are they important?

To thrive as a Technical Writer, you need strong writing, editing, and research skills, often supported by a degree in English, communications, or a related field. Familiarity with documentation tools such as Microsoft Word, Adobe FrameMaker, MadCap Flare, and content management systems is typically required. Attention to detail, the ability to simplify complex information, and effective collaboration are crucial soft skills for this role. These competencies ensure the creation of clear, accurate, and user-friendly documentation that supports product usability and end-user satisfaction.

How does a technical writer typically collaborate with subject matter experts (SMEs) during documentation projects?

Technical Writers frequently work closely with subject matter experts to gather accurate information and clarify complex concepts. This collaboration often involves conducting interviews, attending product demos, and reviewing drafts together to ensure technical accuracy and clarity. Building a strong rapport with SMEs is essential, as it helps streamline the review process and results in higher-quality documentation. Effective communication and a proactive approach are key to overcoming challenges such as limited SME availability or evolving product features.

What is the difference between Technical Writer vs Technical Editor?

AspectTechnical WriterTechnical Editor
Primary RoleCreates and develops technical documentation, manuals, and guides.Reviews, revises, and ensures clarity and accuracy of technical content.
Skills & CertificationsStrong writing, communication, and technical knowledge; certifications like STC are common.Editing skills, attention to detail, and technical understanding; often holds editing certifications.
Work EnvironmentCollaborates with engineers, product teams, and subject matter experts.Works closely with writers and subject matter experts to refine content.
Industry UsageUsed across tech, manufacturing, software, and engineering sectors.Commonly employed in publishing, software, and technical fields for quality control.

While both roles require technical knowledge and strong communication skills, Technical Writers focus on creating content, whereas Technical Editors concentrate on reviewing and improving existing documentation. Both roles are essential for producing clear, accurate technical materials in various industries.

Are technical writers paid well?

Technical writers are generally paid competitive salaries that vary based on experience, industry, and location. Entry-level positions typically start lower, while experienced technical writers with specialized skills or certifications can earn higher wages, especially in technology and engineering sectors.

Can you work remotely as a technical writer?

Many technical writers work remotely, especially those with strong writing, communication, and technical skills. Remote opportunities are common in industries such as software, engineering, and technology, often requiring proficiency with tools like Markdown, Adobe FrameMaker, or content management systems. Flexibility varies by employer, but remote work is widely available for qualified technical writers.
More about Technical Writer jobs

What are the most commonly searched types of Technical Writer jobs in Puerto Rico?

The most popular types of Technical Writer jobs in Puerto Rico are:

What are popular job titles related to Technical Writer jobs in Puerto Rico?

For Technical Writer jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Technical Writer jobs in Puerto Rico look for?

The top searched job categories for Technical Writer jobs in Puerto Rico are:

What are popular job titles related to Technical Writer jobs in PR?

For Technical Writer jobs in PR, the most frequently searched job titles are:

Technical Writer jobs near you
Infographic showing various Technical Writer job openings in Puerto Rico as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 93% In-person, and 7% Remote job distribution.

Technical Service Specialist

Abbott

Arecibo, PR • On-site

$45K - $89K/yr

Full-time

Medical, Life, Retirement

Re-posted 11 days ago

Key responsibilities

  • Provide independent clinical and technical support to physicians, healthcare professionals, patients, and field staff via phone and email.

  • Document all contacts and interactions using an approved tracking system, including Field Contact Reports.

  • Observe device implant and follow-up procedures under the guidance of a mentor.

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

170th of 545 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:Job DescriptionTechnical Service Specialist, this position is for the medical devices, Cardiac Rhythm Management division, based in Arecibo, Puerto Rico.About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
  • Career development with an international company where you can grow the career you dream of.
  • Health Insurance (starting on Day 1 of employment), Savings Plan (401K) with company match, Life insurance for you and your spouse/children, Short Term Disability, Long Term Disability, Education Assistance, Employee Assistance Program, Vacation, Sick, Personal Days.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity This position is based in Arecibo, Puerto Rico. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.The position is on-site in Arecibo, with a schedule of 9:00 a.m. to 6:00 p.m. or 10:00 a.m. to 7:00 p.m, Monday to Friday.As the Technical Service Specialist provides independent clinical and technical support in response to inquiries from physicians, health careprofessionals, patients, and field staff using professional knowledge and judgment. Assure timely response and closed loopfollow-up to clinicians, patients and company representatives by phone and/or email.What You'll Do
Field questions and documents all contacts via an approved tracking system per department SOP/DWIs, including FieldContact Reports
Acquires the necessary CRM training and experience to function as a Tech Service Specialist. Experience is gained throughreading, attending courses/classes, and shadowing other Technical Service agents.
Remains current on developments in the field(s) of expertise, applicable regulatory requirements, and restrictions, andknowledge of the company's products, markets, policies, and objectives, as well as industry trends.
Under the direction of a mentor, observes device implant and follow-up procedures.
Works additional hours, days, or schedules (including other shifts, weekends, and/or holidays), if directed.
Required Qualifications
  • Bachelor's Degree ( 16 years) preferably Electronic/Biomedical/Biology/Engineering or related field.
  • Minimum of 1 year of experience supporting highly technical medical devices in an office-based environment through phone, email, and text communication, with proven ability to assess, troubleshoot, and provide effective solutions.
  • Excellent written and verbal communication skills, paired with strong interpersonal and organizational abilities, as well as proven technical troubleshooting skills and foundational knowledge of electronics.
  • Language Proficiency English Expert Spanish Expert.
Apply NowFollow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

$45,000.00 - $89,800.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Customer ServiceDIVISION:CRM Cardiac Rhythm ManagementLOCATION:Puerto Rico > Arecibo : Santana Industrial Park Interior Lot A, Road #2, Km 67.5ADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:NoMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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