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Technical Support Engineer Remote Jobs in Santa Rosa, CA

... a technical assessment - This role will be based onsite in San Diego, CA; Bay Area, CA; or Renton ... A temporary remote work exception is approved while our Bay Area and San Diego sites are being ...

Senior Software Engineer (backend)

Bodega Bay, CA · Remote

$145K - $191K/yr

... support their rapid growth. We are building the first elegant solution for API-centric Saas ... Experience working with remote teams on complex software experiences * Experience with JavaScript ...

Systems Engineer- Hybrid

Bodega Bay, CA · On-site +1

$70K - $100K/yr

You will be working with other Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth. Responsibilities: * Perform IT Support ...

Working on backend services and APIs that support rapid data ingestion, processing, and review at ... Contributing to technical planning, feature roadmaps, and long-term architectural decisions for ...

Senior Backend Engineer - AI Platform

Bodega Bay, CA · On-site +1

$145K - $191K/yr

This is a remote position; however, the candidate must reside within 30 miles of one of the ... This role will sit in the Platform team that focuses on building AI Platform to support the feature ...

Senior Backend Engineer - AI Platform

Bodega Bay, CA · On-site +1

$145K - $191K/yr

This is a remote position; however, the candidate must reside within 30 miles of one of the ... This role will sit in the Platform team that focuses on building AI Platform to support the feature ...

Showing results 41-60

Technical Support Engineer Remote information

See Santa Rosa, CA salary details

$41K

$86.4K

$130.7K

How much do technical support engineer remote jobs pay per year?

As of Aug 20, 2026, the average yearly pay for technical support engineer remote in Santa Rosa, CA is $86,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $107,700.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What are popular job titles related to Technical Support Engineer Remote jobs in Santa Rosa, CA?

For Technical Support Engineer Remote jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer Remote jobs in Santa Rosa, CA look for?

The top searched job categories for Technical Support Engineer Remote jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Technical Support Engineer Remote jobs?

Cities near Santa Rosa, CA with the most Technical Support Engineer Remote job openings:

Senior IC Package Design Engineer - TeraWave

Blue Origin

Bodega Bay, CA • On-site, Remote

$230K - $322K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Blue Origin rating

8.7

Company rating: 8.7 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

17th of 72 rated aerospace companies


Job description

Application close date:

Applications will be accepted on an ongoing basis until the requisition is closed.

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

Blue Origin is pioneering the future of space-based communications with TeraWave, a revolutionary satellite communications network designed to deliver symmetrical data speeds of up to 6 Tbps anywhere on Earth. This multi-orbit constellation will consist of optically interconnected satellites in low Earth orbit (LEO) and medium Earth orbit (MEO), providing enterprise-grade connectivity for critical operations worldwide.

The Silicon Systems organization at TeraWave designs, develops, and produces custom silicon solutions for our satellite communications constellation, serving data center, enterprise, and government customers with high-speed internet services. As a Senior IC Packaging: Signal and Power Integrity Engineer, you own signal and power integrity for our RFIC and mmWave packaging, with a focus on RF implementation, high-speed signal integrity, and power integrity for integrated circuit packaging. You report to the VP of Silicon Systems and collaborate closely with RFIC designers, mmWave designers, ASIC designers, and SoC architecture teams. This is an individual contributor role that may operate as a technical lead for the signal and power integrity portion of package delivery.

Special Mentions

  • Relocation provided

  • Travel expected up to 10% of the time

  • Interviews will include a technical assessment

  • This role is based onsite in San Diego, CA, Bay Area, CA or Austin, TX. A temporary remote work exception is approved while our San Diego, Bay Area and Austin sites are being developed.

Responsibilities include but are not limited to:

  • Own signal and power integrity for RF/Mixed-Signal and mmWave integrated circuit packaging designs.
  • Perform signal integrity analysis and HFSS simulation for high-speed signals across package interfaces.
  • Design and analyze power delivery networks using HFSS to meet power integrity targets.
  • Model and characterize RF and mmWave packaging with HFSS simulation tools and procedures.
  • Collaborate with RFIC, mmWave, ASIC, Package Layout, and SoC architecture teams on package requirements.
  • Lead the signal and power integrity portion of package delivery as a technical lead.
  • Create documentation and specifications and support design reviews for packaging deliverables.

Minimum Qualifications

  • Bachelor's degree in Electrical Engineering or related field such as Computer Engineering.
  • 7+ years of industry experience, or the combination of industry experience and equivalent research from a PhD program.
  • Demonstrated experience delivering integrated circuit packaging in a production or tangible-delivery environment.
  • Expertise with 2.5D and 3D electromagnetic simulators such as HFSS, EMX, or Momentum.
  • Experience with RF modeling, RF impedance, and signal and power integrity for high-speed routing.
  • Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as arefugee or granted asylum.

Preferred Qualifications

  • Advanced degree such as a Master's or PhD in Electrical Engineering or related field.
  • mmWave expertise and SERDES experience for high-speed integrated circuit packaging and interfaces.
  • Experience coordinating with OSATs and designing with Cadence Allegro for package layout.
  • Extensive experience with thermal, electromagnetic, and signal integrity simulations at package and system levels.
  • Experience mentoring early-career engineers on signal and power integrity practices.
  • Strong communication skills and effective cross-functional collaboration across design and architecture teams.

Base Pay Range for:

CA applicants is $230,398.00 - $322,556.85

Other site ranges may differ


Culture Statement

Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.


Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S.as a refugee or granted asylum.


Background Check

  • Required for all positions: Blue's Standard Background Check
  • Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation
  • Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing, vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.
  • Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical

Benefits

  • Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
  • Stock Options for all regular employees (working at least 20 hours/week)
  • Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
  • Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see here.


Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us atEEOCompliance@blueorigin.com. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.



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About Blue Origin

Sourced by ZipRecruiter

Blue Origin is a private aerospace manufacturing and suborbital spaceflight services company based in Kent, Washington, USA. Established in 2000 by Amazon founder Jeff Bezos, the company operates in the cutting-edge aerospace industry aiming to build a future where millions of people can live and work in space. They develop a variety of technologies, with a focus on reusable rocket systems which significantly reduce the cost of space travel. Blue Origin's core mission is to make this vision come to life by incrementally building on its successes with an ultimate vision of dramatic cost reduction and increased reliance on reusable spacecraft.

Industry

Space research administration

Company size

1,001 - 5,000 Employees

Headquarters location

Kent, WA, US

Year founded

2000