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Technical Support Engineer Remote Jobs in Santa Rosa, CA

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... Write clear technical explanations and security-relevant code. * Provide feedback that directly ...

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Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... Write clear technical explanations and security-relevant code. * Provide feedback that directly ...

Apply Early

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Senior Engineer, Server - NBA 2K

Novato, CA · On-site +1

$130K - $174K/yr

In this role, you'll take ownership across a broad technical landscape- working in distributed ... Work in the backend architecture and services that support NBA 2K's online features * Design and ...

Senior Engineer, Server - NBA 2K

Novato, CA · On-site +1

$130K - $174K/yr

In this role, you'll take ownership across a broad technical landscape- working in distributed ... Work in the backend architecture and services that support NBA 2K's online features * Design and ...

Work with Customer's Technical Staff to refine and align proposed solutions with production ... Once productized by Ciena R&D and Test, support integration testing in customer's pre-production ...

Software Engineer

Petaluma, CA · Remote

$125K - $150K/hr

Support and evolve a Python/Django IoT platform * Implement API proxy and composition patterns to ... Document technical designs, APIs, and operational processes * Collaborate on architecture, code ...

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Technical Support Engineer Remote information

See Santa Rosa, CA salary details

$41K

$86.4K

$130.7K

How much do technical support engineer remote jobs pay per year?

As of Jul 7, 2026, the average yearly pay for technical support engineer remote in Santa Rosa, CA is $86,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $107,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
What are the most commonly searched types of Technical Support Engineer jobs in Santa Rosa, CA? The most popular types of Technical Support Engineer jobs in Santa Rosa, CA are:
What are popular job titles related to Technical Support Engineer Remote jobs in Santa Rosa, CA? For Technical Support Engineer Remote jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Santa Rosa, CA look for? The top searched job categories for Technical Support Engineer Remote jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Technical Support Engineer Remote jobs? Cities near Santa Rosa, CA with the most Technical Support Engineer Remote job openings:
Principal Engineer - Public Sector Stormwater Compliance & Planning

Principal Engineer - Public Sector Stormwater Compliance & Planning

Integral Consulting Inc

Santa Rosa, CA • On-site, Remote

$140K - $210K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Description

About You

You are an experienced consulting engineer who is passionate about resolving environmental challenges related to stormwater, surface water, and environmental engineering and planning. During your career, you focused on design, monitoring, and the evaluation of best management practices (BMPs) for municipal, state, and federal projects. You have a proven track record in developing new business with public sector clients, particularly planning level work, including watershed master plans, technology based BMPs, monitoring and compliance, and low impact development. Professionals thrive under your coaching and mentoring. Quality and integrity are among your strongest personal principles. You are excited to join a dynamic and growing firm that values collaboration and innovation and is focused on the environmental challenges of tomorrow.   A lifelong learner, you want to keep growing intellectually and professionally. You know how to prepare winning proposals and exceed clients' expectations. Collaborating with colleagues with diverse expertise is exciting for you, and you are also comfortable working independently. People thrive under your coaching. Quality management and integrity are among your strongest principles.

About Integral

Integral Consulting Inc. is a science and engineering firm delivering sound technical solutions to meet today's challenges in the health, environmental, and natural resource arenas. We are a values-driven collaborative team that is as passionate about company culture as we are about the work we do for our clients. Since our founding in 2002, we have operated with a demonstrated commitment to the well-being, diversity, and professional development of our staff and an equal commitment to strong partnerships with our clients and teaming partners. We are a company where people come to solve today's toughest environmental challenges through innovative ideas, exceptional teamwork, and dedication to accuracy and technical quality. 


Requirements

About the Job

At Integral, principals are business, client, and staff leaders. Principals are recognized internally and externally as technical and strategic authorities in one or more technical areas. They direct major technical efforts and project teams, ensuring technical excellence, alignment with contractual requirements, and compliance with the firm's QA/QC procedures. Principals help develop the next generation of firm leaders by recruiting new talent and coaching colleagues. Paramount to the position is successful client development for both existing and new clients, and in both existing and new services. Individuals who successfully generate net revenue are recognized as trusted advisors to key clients, which in turn requires in-depth understanding of clients' business and technical challenges. Principals generate net revenue equal to or exceeding $1.25 million per year through a combination of collaboration and individual effort. 

This position may offer in-office, remote, or hybrid opportunities based on the candidate's location and the needs of the organization.


Responsibilities

As a Principal Engineer, your job functions will include, but not be limited to:

  • Lead and manage complex public sector stormwater projects, including NPDES permit compliance, watershed planning, and green infrastructure planning and design.
  • Serve as a senior technical advisor or principal-in-charge for public sector clients across California, including for USACE, Caltrans, and various municipalities.
  • Develop and maintain strong client relationships.
  • Identify and pursue new business opportunities.
  • Prepare proposals, scopes of work, and budgets.
  • Contribute to strategic marketing and business development initiatives.
  • Promote staff development through coaching and mentoring while fostering a collaborative, inclusive team environment.

Qualifications

Candidates should hold an advanced degree in environmental engineering, or similar field. 

The ideal candidate will possess:

  • M.S. or Ph.D. in civil or environmental engineering, or related field.
  • Professional Engineer (PE) license in California (required).
  • 15 + years of experience in stormwater management, with a focus on planning and compliance for public sector agencies.
  • Recognized technical expertise in stormwater management and treatment.
  • Proven success in business development and marketing within California.
  • Proven track record in developing and capturing environmental consulting business and supporting or leading growth of an environmental engineering practice.
  • Strong understanding of California stormwater regulations, including MS4 and Caltrans permits, TMDLs, and LID practices.
  • Experience with regional water boards, Caltrans, or local municipalities.
  • Familiarity with grant funding and regulatory reporting tools.
  • Excellent written and oral communication skills
  • A desire to grow both intellectually and professionally
  • Possess strong organizational abilities
  • Ability to work independently and within a multidisciplinary team of scientists and engineers


Compensation is commensurate with experience and internal equity. An employee's total compensation package includes annual salary, company-subsidized (employee and family) medical, dental, and vision insurance, 401(k) participation with a company match of 1% to 4% of annual compensation, company-paid life and short- and long-term disability insurance, paid sick leave (10 days), paid vacation (20 days), paid holidays (9 days) per year, and the potential for an annual discretionary bonus based on company performance. Paid time off will be prorated to reflect part-time scheduled hours, if applicable.

Integral Consulting Inc. is proud to be an equal employment opportunity employer who provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, creed, gender, pregnancy (including childbirth or related medical conditions), national origin or ancestry, age, sexual orientation, disability, marital status, military, veteran, or Vietnam Era Veterans' Readjustment Assistance Act protected veteran status, gender identity or gender expression, genetic information (including testing or characteristics), or any other category protected by federal, state, and local laws. We believe that a diverse and inclusive environment drives innovation and excellence, and we are dedicated to building a team that reflects the diverse communities we live in and serve. If you require reasonable accommodations during the application or interview process, please contact us at integraljobs@integral-corp.com.

We are excited to connect with individuals who share our mission and values, and those who bring diverse contributions to our team. We value unique perspectives and skills, and encourage you to apply, even if you don't meet every requirement.

All offers of employment are contingent on candidates successfully passing an employment history screening, degree verification, and a federal, state, and county criminal background and Watch List screening. Candidates will receive a written notice of this requirement. All screenings will be done in accordance with all local, state, and federal laws.


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