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Remote Desktop Support Engineer Jobs in Santa Rosa, CA

ABB

Protection and Control Engineer

CA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

HSS Careers

Remote Insurance Agent

Santa Rosa, CA · Remote

$69K - $150K/yr

  • Medical

  • Dental

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

New

HSS Careers

Remote Insurance Agent

Sonoma, CA · Remote

$69K - $150K/yr

  • Medical

  • Dental

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

New

Block

Staff Solutions Engineer

Bodega Bay, CA · On-site +1

Today, Cash App has thousands of employees working globally across office and remote locations ... Partner with Sales & Account Management to support sellers integrating with our platform, and co ...

Foth

Lead Waterfront/Marine Structural Engineer

Petaluma, CA · On-site +1

$110K - $165K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role involves supporting the planning, engineering, and construction of shoreline protection ... Petaluma, CA or remote for the right candidate. Key Responsibilities: * Serve as technical lead and ...

GCX Healthcare Solutions

Software Engineer

Petaluma, CA · Remote

$125K - $150K/hr

Support and evolve a Python/Django IoT platform * Implement API proxy and composition patterns to ... remote management, and operational insights. You'll join a small, high-impact team (3-4 engineers ...

Block

Senior Solutions Engineer

Bodega Bay, CA · On-site +1

$142K - $195K/yr

Today, Cash App has thousands of employees working globally across office and remote locations ... Partner with Sales & Account Management to support sellers integrating with our platform, and co ...

WEX

Senior Backend Engineer - AI Platform

Bodega Bay, CA · On-site +1

$145K - $191K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote position; however, the candidate must reside within 30 miles of one of the ... This role will sit in the Platform team that focuses on building AI Platform to support the feature ...

eNett

Senior Backend Engineer - AI Platform

Bodega Bay, CA · On-site +1

$145K - $191K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote position; however, the candidate must reside within 30 miles of one of the ... This role will sit in the Platform team that focuses on building AI Platform to support the feature ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Santa Rosa, CA

Remote Desktop Support Engineer information

See Santa Rosa, CA salary details

$11

$29

$49

How much do remote desktop support engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote desktop support engineer in Santa Rosa, CA is $29.51, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.65 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs

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For Remote Desktop Support Engineer jobs in Santa Rosa, CA, the most frequently searched job titles are:

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The top searched job categories for Remote Desktop Support Engineer jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Remote Desktop Support Engineer jobs?

Cities near Santa Rosa, CA with the most Remote Desktop Support Engineer job openings:

Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,391 per year, or $29.5 per hour.

OMS Support Engineer

Embtel Inc

Bodega Bay, CA • Remote

Contractor

Re-posted 5 days ago

Job description

We EMBTEL, Inc one of the fastest growing IT Staffing & Recruitment Company in the US. We are U.S. Federal Govt. approved vendor and Certified Minority Business Enterprise (MBE) company. We have an urgent requirement with our client/Implementation partner. The job details are given below - https://embtel.com/careers/ https://www.linkedin.com/jobs/search/?f_C=15556444&geoId=92000000

Client : TCS

Title : OMS Support Engineer

Location : Bay Area California (Remote)

Duration : 12+ Months

skills:

  • At least 4 years of experience in working (implementation/support) on a DMS (Distribution Management System) or OMS (Outage Management System) products like Schneider Electric ADMS, ABB DMS (preferred),
  • Experience on ABB OMS configurations and application development in Smart Grid area.
  • Strong analytical and communication skills.
  • Working knowledge of Software development methodologies like waterfall, Agile
  • Ability to understand Business requirement and Business Requirements mapping to functional design
  • Ability to validate alignment of Data, Integration and test requirements
  • Strong Understanding of Network Topology build requirements
  • Knowledge of Outage management business processes for Planned, Unplanned outages
  • Understanding of integration technologies used in OMS space.
  • Ability to work in an Onshore/Offshore global delivery model

We EMBTEL, Inc one of the fastest growing IT Staffing & Recruitment Company in the US. We are U.S. Federal Govt. approved vendor and Certified Minority Business Enterprise (MBE) company. We have an urgent requirement with our client/Implementation partner. (https://embtel.com/careers/ https://www.linkedin.com/jobs/search/?f_C=15556444&geoId=92000000)

EMBTEL logo

About EMBTEL

Sourced by ZipRecruiter

Embtel, Inc was established in year 2011. Embtel isn’t just any IT staffing and recruiting firm. We firmly believe in the importance of people. Personal relationships are incredibly valuable to what we do. To that end, we work hard to make sure both clients and employees are satisfied with their placement. We want our employees to shine and our clients to be satisfied. The climate in our office is a positive one. We work hard. We have fun. We exchange the occasional high five. We believe a positive atmosphere leads to positive results. We trust our employees. We understand their needs. We make things happen. We’ve been excelling in IT solutions since 2005. Our organized, unique approach has yielded quality results time after time. And, we’ll continue to do it this way.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Fremont, CA, US

Year founded

2011

Social media

Facebook

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