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Remote Desktop Support Engineer Jobs in Santa Rosa, CA

Global Product Manager - Transformers

CA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... If remote, candidates should be located near a major metro area. This role is contributing to the ...

Senior Leader, U.S. Trade Compliance Program

CA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote {#LI-Remote} This role is contributing to the Country Trade Compliance group in the United ... procurement, engineering, sales, and legal teams to support the implementation of compliance ...

Clinical Specialist CRM - Napa

Santa Rosa, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring ... Bachelor's degree in nursing, life sciences, or biomedical engineering * 2+ years in Cath lab, EP ...

Senior Director, AI

Bodega Bay, CA · On-site +1

$257K - $402K/yr

Foster a culture of innovation, rigorous research, and responsible AI development that supports the ... D.) in Computer Science, Robotics, Electrical Engineering, or a related field. * Minimum of 8 years ...

Showing results 41-60

Remote Desktop Support Engineer information

See Santa Rosa, CA salary details

$11

$29

$49

How much do remote desktop support engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote desktop support engineer in Santa Rosa, CA is $29.51, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.65 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What are popular job titles related to Remote Desktop Support Engineer jobs in Santa Rosa, CA?

For Remote Desktop Support Engineer jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Engineer jobs in Santa Rosa, CA look for?

The top searched job categories for Remote Desktop Support Engineer jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Remote Desktop Support Engineer jobs?

Cities near Santa Rosa, CA with the most Remote Desktop Support Engineer job openings:

Infographic showing various Remote Desktop Support Engineer job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,391 per year, or $29.5 per hour.

Full Stack Engineer - Network Orchestration & Automation

SN-Scientific Networking

Bodega Bay, CA • On-site, Remote

$139K - $235K/yr

Full-time

Medical, Retirement, PTO

Posted 9 days ago


Job description

Lawrence Berkeley National Laboratory's (LBNL) Scientific Networking Division has an immediate opening for a Full Stack, Python focused Software Engineer to join Energy Sciences Network (ESnet) on the Orchestration and Core Data team. The Orchestration and Core Data team is a small, collaborative group of engineers that provide innovative network management solutions designed to orchestrate and automate service deployment, device management, and ongoing operations of the ESnet network. Remote work is an option.

In this exciting role, you will contribute to the design, development, operation, and maintenance of robust, mission-critical software solutions, providing technical guidance to peers and ensuring reliable service delivery.

You will:

  • Build, operate, and maintain backend/frontend components for network orchestration, databases, and web applications.
  • Ensure production systems are reliable, scalable, and secure using sound engineering practices.
  • Collaborate with stakeholders and support users throughout the product lifecycle.
  • Design and implement accessible, high-performance web interfaces using UX/UI best practices and tools like Figma.
  • Leverage open-source and internal frameworks to improve network operations.
  • Analyze complex problems and develop maintainable software from user stories, specifications, and designs.
  • Mentor teammates, coordinate assignments, and foster a collaborative team culture.
  • Contribute to automation, orchestration, and network operations solutions across projects.

We are looking for:

  • Bachelor's degree and 8 years of related experience, or advanced degree and 6 years; or an equivalent combination of education and experience.
  • Experience with application development in Linux environments using Python and JavaScript.
  • Exposure to scalable systems, interfaces, and data models.
  • Strong problem-solving and analytical skills.
  • Ability to work effectively in collaborative, interdisciplinary teams.
  • Application development skills with Python and JavaScript.
  • Understanding of data structures and algorithms.
  • Familiarity with web APIs such as GraphQL, REST, and SOAP.
  • Ability to deliver solutions on time and within project constraints.
  • Excellent written and verbal communication skills.

Desired skills/knowledge:

  • Experience developing automated deployment systems or network management software.
  • Familiarity with Django, SQLAlchemy, FastAPI, ReactJS/NextJS, GraphQL.
  • Solid proficiency with Django, SQLAlchemy, or other Python frameworks.
  • Understanding of REST and GraphQL-based API solutions.
  • Proficiency in Java and the Spring framework.
  • Experience with Docker or Kubernetes.
  • Proficiency in frontend development in next.js, React, or other similar framework.
  • Familiarity with Agile/Scrum, testing, source code management (Git/GitHub), and release procedures.

We're here for the same mission, to bring science solutions to the world. Join our team and YOU will play a supporting role in our goal to address global challenges! Have a high level of impact and work for an organization associated with 17 Nobel Prizes!

Why join Berkeley Lab?

We invest in our employees by offering a total rewards package you can count on:

  • Exceptional health and retirement benefits, including pension or 401K-style plans
  • A culture where you'll belong - we are invested in our teams! 
  • In addition to accruing vacation and sick time, we also have a Winter Holiday Shutdown every year.
  • Parental bonding leave (for both mothers and fathers)
  • Pet insurance 

Additional information:

  • Application date: Priority consideration will be given to candidates who apply by August 20, 2026. Applications will be accepted until the job posting is removed.
  • Appointment type: This is a full-time 2-year, term appointment with the possibility of extension or conversion to Career appointment based upon satisfactory job performance, continuing availability of funds and ongoing operational needs.
  • Salary range: The expected salary for this position is $156,864 - $191,724, which fits into the full salary of $139,440 - $235,308 depending upon the candidate's skills, knowledge, and abilities. This includes education, certifications, and years of experience.
  • Background check: This position is subject to a background check. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.
  • Work modality: Work may be performed on-site, hybrid, full-time telework. The primary location for this role is Lawrence Berkeley National Lab, 1 Cyclotron Road, Berkeley, CA. Work must be performed within the United States. A REAL ID or other acceptable form of identification is required to access Berkeley Lab sites (for more information click here).
  • Work authorization: Candidates must be eligible to work in the U.S. at the time of hire.

Want to learn more about working at Berkeley Lab? Please visit: careers.lbl.gov

Equal Employment Opportunity Employer: The foundation of Berkeley Lab is our Stewardship Values: Team Science, Service, Trust, Innovation, and Respect; and we strive to build community with these shared values and commitments. Berkeley Lab is an Equal Opportunity Employer. We heartily welcome applications from all who could contribute to the Lab's mission of leading scientific discovery, excellence, and professionalism. In support of our rich global community, all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under State and Federal law.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. For additional information, click here.