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Technical Support Engineer Remote Jobs in Utah (NOW HIRING)

John Staurulakis (jsitel.com)

GIS Developer

Nephi, UT · Remote

$80K - $110K/yr

... in a remote capacity where you'll play a critical role in advancing broadband and ... resolution, and user support. * Troubleshoot complex technical issues, perform preventative ...

New

John Staurulakis, LLC

GIS Developer

Nephi, UT · Remote

JSI invites you to join our team as a GIS Developer on our Information Technology team in a remote ... resolution, and user support. * Troubleshoot complex technical issues, perform preventative ...

New

NextDeavor Inc.

Technical Account Manager

Lehi, UT · On-site +1

$93K - $162K/hr

This role operates as a Hybrid position (customer meetings may be on-site or remote) with ... Engineering, TechOps, Product Management, Support, and Consulting teams to resolve issues and ...

SAIC

Mechanical Engineer

Hill Air Force Base, UT · On-site +1

None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking an exceptional Mechanical ... Provide Technical Oversight: Serve as a key technical authority during all phases of Sentinel ...

Graymont

Senior Mining Engineer

Sandy, UT · Remote

$99K - $136K/yr

Senior Mining Engineer Function Technical Services incls. Engineering/geology/mining/remote ops/central lab Location United States - UT - Sandy Classification Salaried

Applause

AI Solutions Engineer

Salt Lake City, UT · Remote

Support system implementations for AI and adjacent tools, partnering with the CTO and Engineering ... Bachelor's degree in Computer Science, Data Science, Engineering, or a related technical field (or ...

Applause

AI Solutions Engineer

Salt Lake City, UT · On-site +1

Support system implementations for AI and adjacent tools, partnering with the CTO and Engineering ... Bachelor's degree in Computer Science, Data Science, Engineering, or a related technical field (or ...

WSP

Senior Mechanical Engineer

South Jordan, UT · On-site +1

$99K - $131K/yr

... and support mining and metals, oil and gas, and heavy industrial projects. The position is ... Supervise the preparation or prepares technical specifications for purchased equipment.

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Utah

Technical Support Engineer Remote information

See Utah salary details

$34.1K

$71.9K

$108.8K

How much do technical support engineer remote jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical support engineer remote in Utah is $71,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,800.00 and $89,700.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What are the most commonly searched types of Technical Support Engineer jobs in Utah?

The most popular types of Technical Support Engineer jobs in Utah are:

What are popular job titles related to Technical Support Engineer Remote jobs in Utah?

For Technical Support Engineer Remote jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer Remote jobs in Utah look for?

The top searched job categories for Technical Support Engineer Remote jobs in Utah are:

What cities in Utah are hiring for Technical Support Engineer Remote jobs?

Cities in Utah with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,949 per year, or $34.6 per hour.

GIS Developer

John Staurulakis (jsitel.com)

Nephi, UT • Remote

$80K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Description
JSI invites you to join our team as a GIS Developer on our Information Technology team in a remote capacity where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion—while advancing your career within a mission-driven, growth-focused organization.

Position Overview: 
As a GIS Developer on the Information Technology Team, you will be responsible for configuring and customizing JSI's Intelli-Fiber platform using ArcGIS technologies and related tools. This role assesses, designs, develops, integrates, and supports geospatial applications and systems while ensuring platform reliability, performance, security, and continuity. The GIS Developer collaborates with project teams, supports spatial data management initiatives, and contributes to continuous improvement efforts that enhance both internal and client-facing solutions.

Responsibilities
  •  Design, develop, test, implement, customize, integrate, and maintain geospatial applications, Intelli-Fiber platform functionality, and related systems.
  • Leverage ArcGIS and other GIS technologies to generate, maintain, update, and enhance spatial data, mapping systems, and project databases.
  • Support DevOps, change management, and service management processes, including code deployment, issue resolution, and user support.
  • Troubleshoot complex technical issues, perform preventative maintenance, and ensure the reliability, security, and performance of supported applications and systems.
  • Collaborate with project teams to evaluate requirements, develop solutions, lead projects as needed, and ensure successful delivery of business objectives.
  • Stay current on emerging GIS and mapping technologies while promoting continuous improvement, knowledge sharing, and user training.

Required Qualifications
  •  Bachelor's degree in Computer Science, Engineering, Geographic Information Systems (GIS), or a related field.
  • 2+ years of experience with ArcGIS or other GIS platforms and geospatial technologies.
  • Experience with software development methodologies and application lifecycle management.
  • Understanding of large-scale system integration concepts and technical architectures.
  • Strong written and verbal communication skills with the ability to collaborate across teams.
  • Demonstrated ability to manage priorities, meet deadlines, and work independently in a team-oriented environment.

Benefits & Compensation
  • Competitive salary + performance-based bonuses.
  • Comprehensive benefits package (medical, dental, vision, 401(k)).
  • Generous PTO and travel support.
  • Ongoing professional development and educational opportunities.