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Technical Support Engineer Remote Jobs in Payson, UT

Dillon Product Manager

Orem, UT ยท Remote

$80K - $121K/yr

... Technical Support, Engineering, or Marketing * Must be proactive and display a high level of ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

Customer Support - French

Orem, UT ยท Remote

$14.75 - $19/hr

... Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer ... This is an in-house position, and we are not looking to hire remote employees at this time.

Trust & Safety Engineer

Provo, UT ยท Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

Red Team Engineer

Provo, UT ยท Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

Cloud Security Engineer

Provo, UT ยท Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

Security Operations Engineer

Provo, UT ยท Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

Security Engineer - AI Trainer

Provo, UT ยท Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

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Showing results 1-20

Technical Support Engineer Remote information

See Payson, UT salary details

$34K

$71.6K

$108.2K

How much do technical support engineer remote jobs pay per year?

As of Jun 9, 2026, the average yearly pay for technical support engineer remote in Payson, UT is $71,587.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $89,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
What cities near Payson, UT are hiring for Technical Support Engineer Remote jobs? Cities near Payson, UT with the most Technical Support Engineer Remote job openings:
Infographic showing various Technical Support Engineer Remote job openings in Payson, UT as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $71,587 per year, or $34.4 per hour.

Staff C# Engineer (Remote)

Telegent, Inc.

Pleasant Grove, UT โ€ข Remote

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago


Job description

ABOUT TELEGENT

Telegent is a next-generation mobile communications platform redefining how businesses and brands connect people through wireless technology. We provide a software-first, API-driven mobile Platform-as-a-Service (mPaaS) that combines intelligent voice, messaging, data, and unified communications into a single, flexible solution.

At Telegent, we move fast, think creatively, and build technology that makes mobile communications simpler, more powerful, and more adaptive for the future.

ABOUT THE ROLE

're looking for a Staff C# Engineer to take deep ownership of the backend systems that power our AI mobile network. This is a high-impact individual contributor role: you will architect and build the scalable, production-grade services that sit at the core of Telegent's platform.

This position is ideal for an engineer who enjoys working on API-driven platforms, modern cloud architectures, and mission-critical services.

WHAT YOU'LL DO

  • Design, build, and own scalable backend services and APIs that power Telegent's AI mobile network platform
  • Lead architecture decisions for C#/.NET systems, ensuring reliability, performance, and maintainability at scale
  • Define and enforce engineering standards and best practices across backend development
  • Diagnose and resolve complex production issues across distributed systems and services
  • Drive improvements in system performance, observability, and operational reliability
  • Partner with AI and infrastructure teams to integrate intelligent capabilities into core platform services
  • Mentor senior engineers and serve as a technical resource across the organization
  • Evaluate and adopt new technologies and patterns that improve platform quality and developer productivity

WHAT WE'RE LOOKING FOR

  • Advanced proficiency in C# and the .NET ecosystem
  • Strong experience building scalable, production-grade backend services
  • Proven ability to own system design and implementation end to end
  • Experience mentoring engineers and driving technical best practices
  • Solid understanding of distributed systems, APIs, and cloud-native architecture
  • Hands-on experience with Azure for cloud-native backend development and deployment
  • Deep experience with AI development workflows and tools is strongly preferred
  • Experience in the telecom industry is a strong bonus
  • Comfortable operating in a remote, high-autonomy environment
  • Strong written communication skills: you can explain complex systems clearly to both engineers and stakeholders

TECHNOLOGIES & TOOLS

C#, .NET, REST, gRPC, SQL, Azure, Docker, CI/CD, Linux, mPaaS

BENEFITS

  • Competitive compensation package, including performance-based bonus potential and comprehensive health benefits
  • 100% employer-paid medical, dental, and vision for you and dependents
  • Unlimited PTO
  • Equipment provided