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Technical Support Engineer Remote Jobs in Payson, UT

Senior Scientific Reviewer - Physics

Provo, UT ยท On-site +1

$80 - $150/hr

Remote (US, Canada, UK focused) micro1 is engaging Physics Experts (Postdoc / Junior professor) to ... Deliver structured feedback designed to support iterative enhancement of submitted work and project ...

AI Training Specialist - Physics

Provo, UT ยท On-site +1

$80 - $150/hr

Remote (US, Canada, UK focused) micro1 is engaging Physics Experts (Postdoc / Junior professor) to ... Deliver structured feedback designed to support iterative enhancement of submitted work and project ...

Remote (US, Canada, UK focused) micro1 is engaging Physics Experts (Postdoc / Junior professor) to ... Deliver structured feedback designed to support iterative enhancement of submitted work and project ...

... to support our construction and engineering teams through advanced 3D modeling and coordination ... This position is eligible to be fully remote or for work out of our Lexington, KY HQ or our ...

Remote micro1 is engaging Chemistry Specialists to participate in a project supporting a leading ... Strong written and verbal communication skills, with the ability to convey technical concepts ...

Director of Biostatistics

Provo, UT ยท Remote

$60 - $100/hr

Remote micro1 is engaging Biostatisticians to contribute to a customer's advanced project in AI ... Excellent written communication skills and ability to author detailed grading rubrics and technical ...

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... technical drawing creation. Ability to explain sketch constraints, timeline-based parametric ...

Remote micro1 is engaging Physics Experts (PhD / Postdoc) to contribute deep scientific knowledge ... support if needed. * Demonstrated excellence in written technical communication, with a track ...

Autodesk Fusion 360 Tutor

Provo, UT ยท Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... technical drawing creation. Ability to explain sketch constraints, timeline-based parametric ...

Nutra Account Manager Job Type: full-time; remote Location: UT How You'll Make an Impact As a Nutra ... Bachelor's degree in Business, Marketing, Chemistry, or Engineering. * Minimum 3 years of ...

Data Science Tutor

Spanish Fork, UT ยท Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... programming, hypothesis testing, and communication of data-driven insights. Ability to explain ...

Data Science Tutor

Provo, UT ยท Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... programming, hypothesis testing, and communication of data-driven insights. Ability to explain ...

Showing results 41-60

Technical Support Engineer Remote information

See Payson, UT salary details

$34K

$71.6K

$108.2K

How much do technical support engineer remote jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical support engineer remote in Payson, UT is $71,587.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $89,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What cities near Payson, UT are hiring for Technical Support Engineer Remote jobs?

Cities near Payson, UT with the most Technical Support Engineer Remote job openings:

Senior Governance, Risk, and Compliance (GRC) Analyst (Remote)

RainFocus

Orem, UT โ€ข Remote

Full-time

Posted 3 days ago

New


Job description

RainFocus, one of the most innovative software companies, is in search of an exceptional Senior Governance, Risk, and Compliance (GRC) Analyst
 
About RainFocus
 
RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun, and exciting.

About the Role

We are seeking a highly skilled and motivated Senior GRC Analyst to join our Security and Privacy team. In this role, you will own and grow RainFocus's governance, risk, and compliance program — maintaining our control framework, leading risk assessments, supporting audits, and driving the program's maturity forward rather than simply maintaining the status quo. You will report directly to the CISO and have significant ownership from day one.

Key Responsibilities:
Lead RainFocus's GRC program across SOC 2, ISO 27001, PCI DSS, and other client/regulatory compliance frameworks, including audit prep, evidence collection, and auditor relationships.
 
Manage and mature our control framework, mapping new regulations and conducting gap assessments.
 
Own the annual security risk assessment process (NIST SP 800-30 methodology), including stakeholder interviews, risk scoring, and residual risk tracking.
 
Maintain and update security policies, standards, and documentation to ensure compliance with industry best practices.
 
Partner with Engineering and Security to mature vulnerability management and secrets-scanning practices, moving these from reactive to proactive, pre-deployment controls.
 
Help build out and operationalize a Data Loss Prevention (DLP) program, including policy design and rollout across email, endpoint, and cloud storage.
 
Grow and mature RainFocus's security awareness training program.
 
Drive AI governance efforts — policy, tooling, and monitoring for approved vs. unapproved AI tool usage across the company.
 
Identify and help close Shadow IT / unmanaged SaaS visibility gaps in partnership with IT.
 
Collaborate with cross-functional teams to implement risk management practices and ensure compliance across the organization.
 
Respond to security and privacy inquiries from clients, partners, and employees.
 
Prepare and present reports on the organization's security and privacy compliance status, including program maturity and remediation progress.
Stay abreast of emerging security threats, vulnerabilities, and compliance requirements.
Qualifications:

Bachelor's degree in Technology, Cybersecurity, or a related field is highly desirable.

6+ years of proven experience in GRC, IT audit, information security compliance, or a related field.

In-depth knowledge of relevant regulations, standards, and frameworks (e.g., SOC 2, ISO 27001, PCI DSS, NIST 800-series, GDPR, and others).

Experience running or contributing heavily to formal risk assessments — not just tracking a compliance checklist.

Professional certifications such as CISA, CRISC, CISSP, CIPP, or CIPM are highly desirable.

Familiarity with modern security tooling such as Drata, OneTrust, Vanta, etc.

Strong analytical and problem-solving skills, with keen attention to detail.

Excellent communication and interpersonal skills to work effectively with technical and non-technical stakeholders.

Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Experience with cloud security and compliance frameworks is a plus.

Experience with OneTrust or related GRC technologies is a plus.

Personal Characteristics:

Strong work ethic and commitment to excellence.

Ability to work independently and as part of a team.

Excellent problem-solving and analytical skills.

Strong communication and interpersonal skills.

Ability to adapt to change and learn quickly.

Passion for security and privacy.

Why work at RainFocus?
 
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
 
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. 
 
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.