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Technical Support Associate Jobs in Valley, AL (NOW HIRING)

Transformco

Service Technician, HVAC Repair

Columbus, GA · On-site

$22 - $36/hr

... associates with dependents! * 401k match - Opportunity to contribute to 401k plan, with 100 ... technical support Responsibilities/Skills/Experience Requirements Job responsibilities: * Repair ...

Healthtronics

Laser Support Engineer

Columbus, GA · On-site

$87K - $100K/yr

Associate degree in Electronics, Electromechanics, or a related technical discipline, or equivalent relevant experience. * Minimum of 8 years of hands-on medical laser service experience. * Strong ...

V2X

Regional Maintenance Technician - Southeast

Columbus, GA

$17.75 - $24.25/hr

... technical support center as needed. * Ensure all required service documentation is completed daily ... An Associate's degree in Electronics, Electrical Engineering Technology can be substituted for the ...

InsCipher

Tax Associate

Columbus, GA · Remote

$21 - $26/hr

Provide technical assistance to InsCipher Connect clients * Coordinate multiple projects, ensuring ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

InsCipher

Tax Associate

Columbus, GA · On-site

$21 - $26/hr

Provide technical assistance to InsCipher Connect clients * Coordinate multiple projects, ensuring ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Valley, AL

Technical Support Associate information

See Valley, AL salary details

$8

$19

$45

How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in Valley, AL is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $21.06 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What job categories do people searching Technical Support Associate jobs in Valley, AL look for?

The top searched job categories for Technical Support Associate jobs in Valley, AL are:

What cities near Valley, AL are hiring for Technical Support Associate jobs?

Cities near Valley, AL with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Valley, AL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $40,891 per year, or $19.7 per hour.

Service Technician, HVAC Repair

Transformco

Columbus, GA • On-site

$22 - $36/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Transformco rating

5.0

Company rating: 5.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description


HVAC Repair Technician
Why an HVAC Repair Technician career might be right for you:
  • You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions
  • You like fixing things - Getting things working again is a satisfying outcome. You did that!
  • You like helping others - You're the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners
  • You like to be on the move - You're not stuck at a desk all day - you are welcomed into customers' homes

Why a career with Sears Home Services is right for you:
  • Great hourly rates - $22 - $36 / hour base rate salary, depending on experience
  • Benefits - Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!
  • 401k match - Opportunity to contribute to 401k plan, with 100% company match up to 3%.
    More ways to earn -Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
    Flexible schedules - Sears techs are NOT on call.
  • Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round
  • Expert training - Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed!
  • Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills
  • Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
  • Easy tools - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support

Responsibilities/Skills/Experience Requirements
Job responsibilities:
  • Repair appliances with high levels of quality and efficiency
  • Deliver delightful customer experience that exceed expectations consistently
  • Provide customers with value-added solutions that help make their home more clean, comfortable & protected
  • Keep company truck well-maintained & organized, and help manage parts efficiently
Requirements:
  • High school diploma or general education degree
  • EPA Type II or EPA Universal
  • Mechanical knowledge, including use of testing & repair tools
  • Can follow directions and processes for quality workmanship
  • Can use smartphone, including use for part ordering
  • Background & drug screen
  • Valid driver's license for the state in which you work

What Transformco employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Transformco

Sourced by ZipRecruiter

Transformco is a paramount player in the retail industry within the US, with their Strategic business operations headquartered in Hoffman Estates, IL. The company was established with the purpose to enhance retail by embracing transformation and leveraging people, technology, and insights to give customers delightful shopping experiences. The vast array of products and services offered by Transformco includes appliances, tools, lawn and garden equipment, and automotive repair and maintenance goods.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Hoffman Estates, IL, US

Year founded

2019

Social media

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