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Technical Support Associate Jobs in Valley, AL (NOW HIRING)

Key Account Manager, South East Region

Auburn, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... associates and $400M in revenue. There are 9 main sites located across the United States, Mexico ... Work closely with Inside Sales, Customer Service, and Technical Support personnel at Thomson ...

Regional Maintenance Technician - Southeast

Columbus, GA · On-site

$17.75 - $24.25/hr

... technical support center as needed. * Ensure all required service documentation is completed daily ... An Associate's degree in Electronics, Electrical Engineering Technology can be substituted for the ...

Provide technical support and guidance to controls technicians for out-of-the-ordinary electronics ... Associate's degree or a high school diploma/GED from an accredited school or institution GE Desired ...

Tax Associate

Columbus, GA · On-site

$21 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide technical assistance to InsCipher Connect clients * Coordinate multiple projects, ensuring ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

Senior Tax Associate/Tax Supervisor

Auburn, AL · On-site

$80K - $120K/yr

  • Medical

  • Retirement

  • PTO

Collaborate with other departments on tax-related matters (e.g., audit support, advisory projects ... Strong technical knowledge of U.S. federal and state tax laws * Excellent organizational ...

Showing results 21-40

Technical Support Associate information

See Valley, AL salary details

$8

$19

$45

How much do technical support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for technical support associate in Valley, AL is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $21.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What job categories do people searching Technical Support Associate jobs in Valley, AL look for?

The top searched job categories for Technical Support Associate jobs in Valley, AL are:

What cities near Valley, AL are hiring for Technical Support Associate jobs?

Cities near Valley, AL with the most Technical Support Associate job openings:

Infographic showing various Technical Support Associate job openings in Valley, AL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,891 per year, or $19.7 per hour.

Small Animal Internal Medicine - Clinical or Tenure Track, Asst/Assoc/Full Professor

Auburn University

Auburn University, AL • On-site

$167K/yr

Full-time

Re-posted 27 days ago


Auburn University rating

6.2

Company rating: 6.2 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

546th of 618 rated colleges and universities


Job description

Overview
The Department of Clinical Sciences at the Auburn University College of Veterinary Medicine is seeking applicants to fill a full-time, 12-months/year appointment in small animal internal medicine. Depending on experience, qualifications and interest, the successful candidate will be appointed to either a tenure-track (Assistant/Associate/Full Professor) or non-tenure track (Clinical Assistant/Associate/Full Professor) position.
Responsibilities: Applicants should have a strong interest and experience in clinical small animal internal medicine and in instruction of veterinary students. Clinical service and research responsibilities are negotiable and will depend on the successful candidate's interests and the type of appointment, i.e., clinical vs. tenure track. Tenure-track faculty are expected to establish a specific area of research focus, seek extramural funding, and mentor ACVIM residents pursuing graduate degrees. Clinical service expectations include teaching professional veterinary students, training residents and interns, and providing small animal internal medicine services for the Bailey Small Animal Teaching Hospital.
Description of Small Animal Internal Medicine Service: The successful applicant will join a current team of two ACVIM-SAIM Diplomate faculty, 1 ECVIM-SAIM Diplomate faculty, six SAIM residents, and 1 SAIM specialty intern. Small Animal Internal Medicine is one of many specialties in Bailey Small Animal Teaching Hospital including anesthesiology, avian and exotic medicine, cardiology, clinical pathology, dermatology, diagnostic imaging, emergency and critical care, medical, surgical, and radiation oncology, neurology, ophthalmology, orthopedic surgery, soft tissue surgery, sports medicine, and theriogenology.
Small animal medicine equipment includes a brand new portable endoscopy system from GSM Capital Animal Health which includes a slim endoscope, a super slim endoscope, a standard gastroscope, and a rigid rhinoscope. This complements our previous Fuji bronchoscope, gastroscope, and colonoscope and our Storz ureteroscope and rigid rhinoscope. The service also has a Vcheck V200 Bionote analyzer, an Echo Rebel iPad based digital microscope, and an HM70 EVO Samsung ultrasound machine for within service use. Small animal medicine is also supported by a full service in-house volunteer blood bank. Other onsite hospital equipment includes Co2 surgical laser (Aesculight), Eklin digital radiology, a state-of-the art Varian Edge Linear Accelerator, 3T Phillips MRI, GE 128-slice CT scan, a Siemens digital RF suite, and GE interventional radiology suite. The Auburn University MRI center provides 3T and 7T MRI service for research studies. The small animal and large animal ICU facilities are approved for ACVECC training and have dialysis capabilities. A virtual tour of the facility is available here: https://www.vetmed.auburn.edu/about/virtual-tour/facility/wilford-kate-bailey-small-animal-teaching-hospital/
The Small Animal Internal Medicine service at Auburn University has a highly successful resident training program with a robust caseload of approximately 5,000 SAIM cases and 30,000 small animal cases seen annually in the Bailey Small Animal Teaching Hospital, which opened in 2014. The intermediate care ward can house up to 36 inpatients, the intensive care unit up to 18 inpatients, and the hospital has separate isolation units and separate receiving for infectious patients. The Bailey Small Animal Teaching Hospital also provides direct consultation for and transfer of care from Auburn Veterinary Specialists-Gulf Shores, a satellite of the Bailey Small Animal Teaching Hospital. The Bailey hospital has a robust diagnostic imaging service and imaging support includes after-hours ultrasound and cross-sectional imaging. A licensed centralized pharmacy with five full-time very helpful pharmacists and one pharmacist board certified by the International College of Veterinary Pharmacy (DICVP) supports patient medication needs. The hospital is further supported by a clinical laboratory staffed full-time with clinical pathologists. An after-hours STAT lab is available for hematology (Heska and Idexx), chemistries (Idexx), blood gases and electrolytes (Nova Prime+VET), thromboelastography (traditional and Entegrion VCM VET), and Abaxis coagulation profiles. ICU/IMC monitoring capabilities include telemetry (Fukuda DS1800), pulse oximetry, end-tidal CO2, direct and indirect blood pressure, and point-of-care ultrasounds (4 Clarius C7s, 2 Sonosite SIIs, Samsung HM70A EVO). Advanced therapeutic modalities include Prismaflex CRRT system (capabilities for hemodialysis, hemoperfusion, ultrafiltration, and therapeutic plasma exchange), high-flow nasal oxygen (2 Volumax units), hyperbaric oxygen therapy (HVM unit), and mechanical ventilation (Maquet Servo-I, Respironics Puritan Bennet 840, and LVT2000).
Teaching, Research, and Scholarship Opportunities: Shared research space and technical support, including a clinical trials coordinator, are provided within the Department. There are numerous opportunities for research collaboration within the Auburn University veterinary medicine campus, Auburn University's main campus, and the Edward Via College of Osteopathic Medicine Auburn campus. The Department participates in college-wide veterinary and graduate programs. Faculty development is a priority with a formal mentoring program for new faculty through the Department of Clinical Sciences. The Biggio Center for the Enhancement of Teaching and Learning (wp.auburn.edu/biggio) located on Auburn's main campus is a fantastic resource for all things teaching related including support for instructional technologies. The CVM also has monthly teaching enhancement workshops and a summer teaching institute that has brought nationally recognized speakers to present on a variety of teaching related topics.
The University: Auburn University is the land-grant University for the state of Alabama and is contractually aligned to provide veterinary education for the State of Kentucky. Auburn University is one of the nation's premier public land-grant institutions. In 2025, it was ranked 47th among public universities by U.S. News and World Report. Auburn maintains high levels of research activity and high standards for teaching excellence, offering Bachelor's, Master's, Educational Specialist, and Doctor's degrees in agriculture and engineering, the professions, and the arts and sciences. Its 2024-25 enrollment of 34,145 students includes 27,907 undergraduates and 6,238 graduate and professional students. Organized into twelve academic colleges and schools, Auburn's 1,426 faculty members offer more than 200 educational programs. The University is nationally recognized for its commitment to academic excellence and community engagement, its positive work environment, its thriving student life programs, and its beautiful campus.
Auburn University offers a wealth of benefits to its employees, to remain competitive in an ever-changing landscape of academia. More information about employee benefits and tiger Perks can be viewed here: https://auburn.edu/administration/human_resources/benefits/index.php
The Area: Auburn residents enjoy a thriving community, recognized as one of the "best small towns in America," and one of the "top ten small towns in the South" with moderate climate and easy access to major cities or to beach and mountain recreational facilities. Situated along the rapidly developing I-85 corridor between Atlanta, Georgia, and Montgomery, Alabama, the combined Auburn-Opelika-Columbus statistical area has a population of over 500,000, with excellent public school systems and regional medical centers. The town has an art museum, performing arts center, and many regional opportunities for music and theater performances. Numerous cultural and recreational venues and idyllic escapes are within one hour of Auburn including Callaway Gardens, the Alabama Shakespeare Festival, and numerous shopping and dining experiences. Clement weather allows for extensive outdoor recreational opportunities including trails for walking or cycling, kayaking/boating in the many rivers that traverse the area and in Lake Martin with its 600 miles of shoreline, Tuskegee National Forest and other State Parks, all within a short drive from downtown. The 240,000 square foot university recreation center and multiple indoor lap pools and outdoor lounging pools offer additional opportunities to facilitate a healthy active lifestyle. Additional information can be found at https://www.aotourism.com/top-reasons-to-love-auburn-and-opelika/.
Auburn University is understanding and sensitive to the family needs of faculty, including dual-career couples. http://www.auburn.edu/academic/provost/facultyjobs/.
Responsibilities
See Overview for a list of Responsibilities
Qualifications
The qualified applicant must hold a DVM or equivalent degree at the time employment begins, have completed residency training in the American College of Veterinary Internal Medicine or the European College of Veterinary Internal Medicine (ACVIM/ECVIM-small animal internal medicine), and be a Diplomate of ACVIM/ECVIM-SAIM or qualified to sit for the ACVIM/ECVIM-SAIM specialty examination. The candidate selected for this position must be able to meet eligibility requirements to work in the United States at the time the appointment is scheduled to begin and continue working legally for the proposed term of employment. Eligibility for faculty veterinary licensure in the State of Alabama is also required.
For a tenure-track position, research experience and an advanced degree (MS or PhD) are desired.
Application Process: We invite qualified applicants to submit:
1) Letter of intent describing strengths, professional goals, vision for contribution to the small animal medicine service, and statement describing research goals (tenure track interest), collaborative research (clinical track interest), teaching, or other scholarship interests, 2) a current curriculum vitae, and 3) names of professional references including mailing addresses, telephone numbers, and email addresses of three professional references.
Please go to our online website to apply at: https://jobs.auburn.edu/auburn-careers-home/jobs.
Please direct inquiries to Dr. Dana LeVine, Professor of Small Animal Internal Medicine and Search Committee Chair, Department of Clinical Sciences, College of Veterinary Medicine, 1220 Wire Road, Auburn University, AL 36849. Email: dnlevine@auburn.edu
Application Review: Review of applications will begin on April 5, 2026, and will continue until the position is filled.
Minimum Knowledge, Skills, and Abilities
N/A
Contract Type
Continuing
Why Work at Auburn?
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  • Sweet Home Alabama:The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
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