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Technical Support Associate Jobs in Oxford, AL (NOW HIRING)

KBR

Associate Order Fulfillment

Anniston, AL · On-site

$14.25 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Order Fulfillment Belong, Connect, Grow, with KBR! Program Summary KBR's Army PBL program ... technical support, training, and documentation services. This includes preventive and corrective ...

KBR, Inc.

Associate Order Fulfillment

Anniston, AL · On-site

$14.25 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Order Fulfillment Belong, Connect, Grow, with KBR! Program Summary KBR's Army PBL program ... technical support, training, and documentation services. This includes preventive and corrective ...

Kronospan

Gluing Technician, Particle Board

Eastaboga, AL

$15.75 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... for providing technical support to the gluing process. Further duties may include assisting ... associates, we offer numerous benefits and advantages: - Growth opportunities, domestic and ...

Kronospan

Gluing Technician, Particle Board

Eastaboga, AL · On-site

$15.75 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... for providing technical support to the gluing process. Further duties may include assisting ... associates, we offer numerous benefits and advantages: - Growth opportunities, domestic and ...

Honda

Equipment Service Associate - Alabama Auto Plant

Lincoln, AL · On-site

$37.13 - $42.43/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We strive to be a company that serves as a source of "power" that supports people around the world ... In this role, you will be responsible for providing equipment availability through technical ...

Kronospan

Gluing Technician, Particle Board

Eastaboga, AL · On-site

$15.75 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... for providing technical support to the gluing process. Further duties may include assisting ... associates, we offer numerous benefits and advantages: - Growth opportunities, domestic and ...

Arcosa LWB, LLC

Weld Tech - (Off shift)

Steele, AL

... technical support such as welding process troubleshooting, welding process improvement, and ... Welding related associate degree desired. * Able to read and comprehend welding symbols, welding ...

Arcosa Lightweight

Weld Tech - (Off shift)

Steele, AL · On-site

... technical support such as welding process troubleshooting, welding process improvement, and ... Welding related associate degree desired. * Able to read and comprehend welding symbols, welding ...

Rural King

Firearms Associate

Gadsden, AL · On-site

  • Medical

  • Retirement

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

Rural King

Firearms Associate

Lincoln, AL

  • Medical

  • Retirement

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

Rural King

Firearms Associate

Gadsden, AL · On-site

  • Medical

  • Retirement

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

Rural King

Firearms Associate

Gadsden, AL · On-site

  • Medical

  • Retirement

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

Rural King

Firearms Associate

Lincoln, AL · On-site

  • Medical

  • Retirement

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

Rural King

Firearms Associate

Lincoln, AL · On-site

  • Medical

  • Retirement

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

Rural King

Firearms Associate

Gadsden, AL

  • Medical

  • Retirement

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

VCA Animal Hospitals

Associate Veterinarian

Anniston, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Work alongside a skilled team of doctors and a dedicated care team, ensuring comprehensive support ... or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled.

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Oxford, AL

Technical Support Associate information

See Oxford, AL salary details

$8

$19

$45

How much do technical support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for technical support associate in Oxford, AL is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $21.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What are the most commonly searched types of Technical Support jobs in Oxford, AL?

The most popular types of Technical Support jobs in Oxford, AL are:

What cities near Oxford, AL are hiring for Technical Support Associate jobs?

Cities near Oxford, AL with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Associate Order Fulfillment

KBR

Anniston, AL • On-site

$14.25 - $16.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

KBR rating

8.3

Company rating: 8.3 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

142nd of 447 rated engineering

Job description

Title:
Associate Order Fulfillment
Belong, Connect, Grow, with KBR!
Program Summary
KBR's Army PBL program is a comprehensive logistics initiative aimed at enhancing the operational readiness of the U.S. Army while minimizing total ownership costs. Through a performance-based approach, KBR provides maintenance, supply chain management, technical support, training, and documentation services. This includes preventive and corrective maintenance, efficient supply chain operations, and expert technical assistance. By leveraging advanced analytics and monitoring tools, KBR ensures proactive maintenance and optimization of equipment performance. The program's focus on tailored support enhances the reliability, availability, and effectiveness of Army equipment, ultimately contributing to mission success and military readiness.
Job Summary
Join our dynamic team at KBR, where we're currently hiring an entry-level candidate to join our order fulfillment team based at the Anniston Army Depot (ANAD) facility in Anniston, AL. As a vital member of our team, you'll play a key role in material handling for our overhaul operations on the AGT1500 turbine engine. Collaborate with fellow team members, management, and clients to ensure seamless operations. If you're ready to kickstart your career with us, apply now!
Roles and Responsibilities
  • Execute various warehousing tasks with proficiency, adhering to the establishment's storage protocols.
  • Handle materials throughout the planning, receipt, storage, and issuance phases in compliance with contractual obligations.
  • Utilize appropriate methods to store, stack, or palletize materials as per storage guidelines.
  • Conduct periodic inventory checks, identify any material deterioration, or damage, and promptly report findings.
  • Prepare materials for orders or shipment by retrieving them from storage and ensuring proper packaging.
  • Maintain strict adherence to safety protocols, including the consistent use of personal protective equipment.
  • Be prepared for heavy lifting duties as required.
  • Other duties as assigned.
Basic Qualifications
  • High school diploma or equivalent
  • US citizenship
  • Must have a valid social security card, driver's license, and birth certificate.
Preferred Qualifications
  • Proficient with MS Office (Excel, Word)
  • Prior material handling experience

Potential Work Schedule
Hours of operations Mon-Thur 06:30am-6:00pm (additional hours from 4:00pm-6:00pm if scheduled to work). Fridays 06:30am - 6:00pm (additional hours from 3:00pm-6:00pm if scheduled to work), and all Saturdays 06:00am-6:00pm (additional hours from 2:30pm-6:00pm if scheduled to work). Subject to change based on contract/client requirements.
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

What KBR employees say

Pay

Benefits

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Workplace

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About KBR

Sourced by ZipRecruiter

At KBR, we partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety. With a full portfolio of services, proprietary technologies and expertise, our employees are ready to handle projects and missions from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1998

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