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Technical Support Associate Jobs in Valley, AL (NOW HIRING)

Regal Rexnord

Application Engineer I

Auburn, AL · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bachelor's degree * 1-3 years of relevant experience in an engineering, technical support, or ... 000 associates around the world who help create a better tomorrow by providing sustainable ...

Adient

Controls Engineer

West Point, GA · On-site

$72K - $93K/yr

Provides technical support to the maintenance department when required. * Plans, directs and ... College degree in Electrical Engineering or Associates degree with equivalent experience. Proven ...

Old Dominion Freight Line, Inc.

Database Associate

Lagrange, GA · On-site

$57K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Database Associate will be responsible for supporting database maintenance and security by ... Provide basic technical support to application users for database access and queries. * Help ensure ...

Orion Talent

Field Service Engineer I

Columbus, GA · On-site

$27/hr

... support, technical documentation, and regional travel. The company provides extensive technical ... Associate degree, military technical training, or trade school certification preferred. * One of ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Valley, AL

Technical Support Associate information

See Valley, AL salary details

$8

$19

$45

How much do technical support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for technical support associate in Valley, AL is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $21.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What job categories do people searching Technical Support Associate jobs in Valley, AL look for?

The top searched job categories for Technical Support Associate jobs in Valley, AL are:

What cities near Valley, AL are hiring for Technical Support Associate jobs?

Cities near Valley, AL with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Valley, AL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,891 per year, or $19.7 per hour.

TES Advancement Administrative Support Associate - Gift Planning

Auburn University at Montgomery

Auburn, AL • On-site

$14.75 - $18.25/hr

Other

Posted 2 days ago

New

Job description

TES Admin Support Associate

Auburn Advancement is excited to begin the search for a TES Admin Support Associate to provide administrative, financial, and general clerical support within an administrative department or program with responsibility for a broad variety of office support duties and tasks. General operating hours are 7:45a-4:45p, Monday through Friday. Applicant must upload a current resume and cover letter describing your interest and qualifications for the position. Hours desired and general availability should be disclosed. Seeking candidates who can work at least 20-29 hours per week for 6-10 months. This will not be a remote position; supporting office staff while they travel is essential. Enrolled students are not eligible to apply as TES. The University is closed for two weeks each winter.

Responsibilities
  • Preparing and proofing correspondence
  • Data management
  • Travel research/planning/reservations & appointments
  • Donor stewardship
  • Serve as a general point of contact
  • Other duties as assigned
Qualifications
  • High school diploma or equivalent plus 2 years of experience OR
  • Associate's degree OR
  • Bachelor's degree

Scope of Experience: Experience in clerical or administrative support services. Please include a cover letter with submission

Desired Qualifications

  • 2-4 years college, technical college attendance; financial training/certifications; high level of comfort with technology.
Why Work at Auburn?

Temporary Employment Services (TES), a unit of the Auburn University Department of Human Resources, is an in-house support center established to meet the temporary employment needs of the university. TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus. Temporary employees are hired for a variety of reasons with the most common being:

  • Assistance in the place of a regular employee who is absent for a specified period of time
  • Additional assistance during periods of abnormal or peak workloads
  • Assistance with special projects
  • Seasonal work
  • Emergencies

If you are looking for an employment opportunity, TES is a great way to showcase your professional skills and assist Auburn University while gaining valuable work experience within higher education.

AU students are not eligible for TES.

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.

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