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Technical Support Associate Jobs in Montgomery, AL

DAVID SCOTT LEE

Used Car Technician

Troy, AL · On-site

... support the operations and maintenance of equipment. This role is critical in ensuring that all ... Required Education: - High school diploma or equivalent; technical certification or associate ...

Old Dominion Freight Line, Inc.

Database Associate

Montgomery, AL · On-site

$57K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Database Associate will be responsible for supporting database maintenance and security by ... Provide basic technical support to application users for database access and queries. * Help ensure ...

Agile Defense

Help Desk Technician

Montgomery, AL · On-site

$19.75 - $26.75/hr

Provide help desk support for all supported applications via phone/email. * Serve as the initial ... Associate degree preferred, or the equivalent combination of education, technical certifications ...

Agile Defense

Help Desk Technician

Montgomery, AL · On-site

$19.75 - $26.75/hr

Provide help desk support for all supported applications via phone/email. * Serve as the initial ... Associate degree preferred, or the equivalent combination of education, technical certifications ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Montgomery, AL

Technical Support Associate information

See Montgomery, AL salary details

$10

$24

$56

How much do technical support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for technical support associate in Montgomery, AL is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What are the most commonly searched types of Technical Support jobs in Montgomery, AL?

The most popular types of Technical Support jobs in Montgomery, AL are:

What are popular job titles related to Technical Support Associate jobs in Montgomery, AL?

For Technical Support Associate jobs in Montgomery, AL, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Montgomery, AL look for?

The top searched job categories for Technical Support Associate jobs in Montgomery, AL are:

What cities near Montgomery, AL are hiring for Technical Support Associate jobs?

Cities near Montgomery, AL with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Bi-lingual General Affairs (GA) Support Assoc

HD Hyundai Power Transformers USA

Montgomery, AL • On-site

$23/hr

Full-time

Re-posted 10 days ago

Job description

1. Job Summary

We are seeking a highly organized and detail-oriented General Affairs (GA) Support Associate to manage corporate assets and ensure an optimal working environment for our employees. This role requires a professional who can strictly implement security guidelines, manage facilities with precision, and collaborate closely with HR to maximize organizational efficiency.

2. Key Responsibilities

  • Facility & Asset Management
    • Manage the procurement and inventory of office supplies and equipment.
    • Maintain and manage company vehicles, including maintenance scheduling.
    • Manage of the office furniture, breakroom equipment.
  • Event & Welfare Support
    • Plan and execute internal and external corporate events
    • Executive Protocol
    • Purchasing for Event
  • Expense Management
    • Process and report on general affairs expenses (utilities, rentals, Office supply etc.).
    • Manage vendors and support new vendor sourcing and contract negotiations.

3. Qualifications

  • Experience: Preferred +3years of experience in General Affairs or Administrative Support.
  • Education: Over High school Diploma
  • Core Competencies:
    • Detail-Oriented: Ability to meticulously manage even small assets
    • Communication: Strong interpersonal skills to collaborate with other teams
    • Proactive Attitude: Ability to identify a lot of needs before issues arise.
  • Technical Skills: Preferred Proficiency in MS Office.

4. Preferred Skills

  • Bi-lingual (English/Korean): Ability to communicate fluently for corporate reporting and local vendor management.
  • Corporate Experience: Preferred Experience working in a large-scale corporate environment with a fast-paced culture.

5. Employment Terms

  • Location: Montgomery, AL.
  • Type: Full-time / At-Will Employment.

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