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Technical Support Associate Jobs in Montgomery, AL

3 Squared Technology

Helpdesk Technician

Montgomery, AL · On-site

$15.50 - $21/hr

... support 24-hour operations including day, swing and mid shift work schedules. RequiredQualifications: * Associate degree preferred, or the equivalent combination of education, technical ...

3 Squared Technology Group

Helpdesk Technician

Montgomery, AL · On-site

$19.75 - $26.75/hr

... to support 24-hour operations including day, swing and mid shift work schedules. Required Qualifications: Associate degree preferred, or the equivalent combination of education, technical ...

3 Squared Technology

Helpdesk Technician

Montgomery, AL · On-site

$15.50 - $21/hr

... support 24-hour operations including day, swing and mid shift work schedules. Required Qualifications: * Associate degree preferred, or the equivalent combination of education, technical ...

Genpak

Senior Packaging Associate 6:55PM-7:00AM

Hope Hull, AL · On-site

$14.75 - $18.25/hr

Support InfinityQS * Assist in ensuring housekeeping standards are maintained during the shift ... TECHNICAL COMPETENCIES: Interpersonal/Communication: * Ability to communicate positively and ...

Neptune

Senior Electronics Technician 2

Tallassee, AL · On-site

... to provide technical support for existing products and new product builds. The successful ... Education: 2-year Associate Degree in Electronic Technology or Avionics or equivalent military ...

Rural King

Firearms Associate

Prattville, AL · On-site

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

Rural King

Firearms Associate

Prattville, AL · On-site

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

Rural King

Firearms Associate

Prattville, AL · On-site

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Montgomery, AL

Technical Support Associate information

See Montgomery, AL salary details

$10

$24

$56

How much do technical support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for technical support associate in Montgomery, AL is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What are the most commonly searched types of Technical Support jobs in Montgomery, AL?

The most popular types of Technical Support jobs in Montgomery, AL are:

What are popular job titles related to Technical Support Associate jobs in Montgomery, AL?

For Technical Support Associate jobs in Montgomery, AL, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Montgomery, AL look for?

The top searched job categories for Technical Support Associate jobs in Montgomery, AL are:

What cities near Montgomery, AL are hiring for Technical Support Associate jobs?

Cities near Montgomery, AL with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Administrative Support Specialist

6AM City

Montgomery, AL

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Job Description Russell Tobin + Associates is seeking an Administrative Support Specialis tto primarily provide administrative support our client, a large financial institution in the Portland, ME area. This is an excellent opportunity to join a dynamic organization within the corporate banking industry. Job Title: Administrative Support Specialist Pay: $22.00-$25.00/hour | Based upon Experience Duration: 2-months | Potential to Extend Schedule: Monday – Friday // 8:30amET-4:00pmET Location: 100% ONSITE Responsibilities: Responsible for administrative support to a department or individual. Duties include typing, filing, answering phones, scheduling, financial record keeping, coordinating meetings and conferences, obtaining supplies and sorting/distributing mail. May work on special projects. Must be able to multi-task and prioritize. Familiarity with MS Office required. Requirements: 1+years of administrative experience Experience within client services Excellent customer skills, in-person customer-facing MS Office experience Good attention to detail, ability to manage multiple priorities. Nice to have: Financial services background ABOUT US: Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. #J-18808-Ljbffr

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