... their technical expertise while working alongside experienced professionals on a diverse portfolio of infrastructure projects. The Engineering Associate will support the planning, design, and ...
... their technical expertise while working alongside experienced professionals on a diverse portfolio of infrastructure projects. The Engineering Associate will support the planning, design, and ...
Engineering Associate II
Mobile, AL · On-site
The Engineering Associate will support engineering project managers by performing technical assignments that develop professional knowledge and engineering skills. The position involves applying ...
Engineering Associate II
Mobile, AL · On-site
The Engineering Associate will support engineering project managers by performing technical assignments that develop professional knowledge and engineering skills. The position involves applying ...
Engineering Associate
Mobile, AL · On-site
... technical expertise while working alongside experienced professionals on a diverse portfolio of infrastructure projects.The Engineering Associate will support the planning, design, and delivery of ...
Quick apply
Engineering Associate
Mobile, AL · On-site
... technical expertise while working alongside experienced professionals on a diverse portfolio of infrastructure projects.The Engineering Associate will support the planning, design, and delivery of ...
Engineering Associate
Orange Beach, AL · On-site
$60 - $80/hr
... their technical expertise while working alongside experienced professionals on a diverse portfolio of infrastructure projects. The Engineering Associate will support the planning, design, and ...
Engineering Associate
Orange Beach, AL · On-site
$60 - $80/hr
... their technical expertise while working alongside experienced professionals on a diverse portfolio of infrastructure projects. The Engineering Associate will support the planning, design, and ...
The Engineering Associate will support engineering project managers by performing technical assignments that develop professional knowledge and engineering skills. The position involves applying ...
The Engineering Associate will support engineering project managers by performing technical assignments that develop professional knowledge and engineering skills. The position involves applying ...
The Engineering Associate will support engineering project managers by performing technical assignments that develop professional knowledge and engineering skills. The position involves applying ...
The Engineering Associate will support engineering project managers by performing technical assignments that develop professional knowledge and engineering skills. The position involves applying ...
Engineering Associate II
Mobile, AL · On-site
The Engineering Associate will support engineering project managers by performing technical assignments that develop professional knowledge and engineering skills. The position involves applying ...
Quick apply
Engineering Associate II
Mobile, AL · On-site
The Engineering Associate will support engineering project managers by performing technical assignments that develop professional knowledge and engineering skills. The position involves applying ...
As a Field Service Supervisor , you'll provide technical support to customers, lead teams in the ... This information indicates the general nature and level of work performed by associates in this ...
Quick apply
As a Field Service Supervisor , you'll provide technical support to customers, lead teams in the ... This information indicates the general nature and level of work performed by associates in this ...
Controls Technician
Grand Bay, AL · On-site
$55K - $70K/hr
Provide technical support to operations, maintenance, and production teams * Ensure all automation ... Associate degree or technical certification in Electrical Technology, Industrial Automation ...
Quick apply
Controls Technician
Grand Bay, AL · On-site
$55K - $70K/hr
Provide technical support to operations, maintenance, and production teams * Ensure all automation ... Associate degree or technical certification in Electrical Technology, Industrial Automation ...
Installation Manager
Mobile, AL · On-site
$64 - $111/hr
The Federal Aviation Administration awarded the Technical Support Services Contract 5, T5, to ... Mid Level Installation Manager-Associate's Degree in Business Administration (or equivalent) and ...
New
Installation Manager
Mobile, AL · On-site
$64 - $111/hr
The Federal Aviation Administration awarded the Technical Support Services Contract 5, T5, to ... Mid Level Installation Manager-Associate's Degree in Business Administration (or equivalent) and ...
New
Support the Government in planning for and conducting physical configuration audits of WCC vessels ... An ideal candidate will possess a technical diploma, professional certification, Associate degree ...
New
Quick apply
Support the Government in planning for and conducting physical configuration audits of WCC vessels ... An ideal candidate will possess a technical diploma, professional certification, Associate degree ...
New
Lead Field Service Technician
Chickasaw, AL · On-site
This role provides technical leadership to field teams, supports complex customer issues, ensures ... Associate or Bachelor's degree in Engineering, Electronics, Fire Protection, Building Automation ...
Lead Field Service Technician
Chickasaw, AL · On-site
This role provides technical leadership to field teams, supports complex customer issues, ensures ... Associate or Bachelor's degree in Engineering, Electronics, Fire Protection, Building Automation ...
Be Seen First
Civil Drafter
Foley, AL · On-site
$40K - $45K/yr
Review survey information, plans, specifications, plats, and other technical documents to support ... Associate's or Bachelor's degree in Civil Engineering, Civil Engineering Technology, Surveying ...
Quick apply
Be Seen First
Civil Drafter
Foley, AL · On-site
$40K - $45K/yr
Review survey information, plans, specifications, plats, and other technical documents to support ... Associate's or Bachelor's degree in Civil Engineering, Civil Engineering Technology, Surveying ...
Firearms Associate
Saraland, AL · On-site
When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...
Firearms Associate
Saraland, AL · On-site
When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...
Firearms Associate
Saraland, AL · On-site
When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...
Firearms Associate
Saraland, AL · On-site
When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...
When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...
When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...
Support continuous development and cost reduction efforts by proving feedback and lessons learned ... Associates degree in a technical discipline is preferred. * Must demonstrate the ability to read ...
Quick apply
Support continuous development and cost reduction efforts by proving feedback and lessons learned ... Associates degree in a technical discipline is preferred. * Must demonstrate the ability to read ...
Support continuous development and cost reduction efforts by proving feedback and lessons learned ... Associates degree in a technical discipline is preferred. * Must demonstrate the ability to read ...
Support continuous development and cost reduction efforts by proving feedback and lessons learned ... Associates degree in a technical discipline is preferred. * Must demonstrate the ability to read ...
Mechanical & Piping Technical Specialist III
Mobile, AL · On-site
$90 - $140/hr
... support to ensure efficient progress and quality.Consulting with design leaders from other ... Associate degree in Engineering Technology or Computer-Aided Drafting is required.Certification:
New
Mechanical & Piping Technical Specialist III
Mobile, AL · On-site
$90 - $140/hr
... support to ensure efficient progress and quality.Consulting with design leaders from other ... Associate degree in Engineering Technology or Computer-Aided Drafting is required.Certification:
New
... support to ensure efficient progress and quality. * Consulting with design leaders from other ... Associate degree in Engineering Technology or Computer-Aided Drafting is required. Certification:
... support to ensure efficient progress and quality. * Consulting with design leaders from other ... Associate degree in Engineering Technology or Computer-Aided Drafting is required. Certification:
Technical Support Associate information
See Mobile, AL salary details
$9.17 - $12.65
2% of jobs
$15.02 is the 25th percentile. Wages below this are outliers.
$12.65 - $16.13
34% of jobs
The median wage is $17.70 / hr.
$16.13 - $19.61
32% of jobs
$21.19 is the 75th percentile. Wages above this are outliers.
$19.61 - $23.09
17% of jobs
$23.09 - $26.58
5% of jobs
$26.58 - $30.06
6% of jobs
$30.06 - $33.54
2% of jobs
$33.54 - $37.02
2% of jobs
$37.02 - $40.50
0% of jobs
$40.50 - $43.98
0% of jobs
$43.98 - $47.46
0% of jobs
$9
$20
$47
How much do technical support associate jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for technical support associate in Mobile, AL is $20.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.92 per hour, depending on experience, location, and employer.
What does a technical support associate do?
A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.
What are the key skills and qualifications needed to thrive as a technical support associate?
To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.
What are some common challenges technical support associates face, and how can they effectively manage them?
Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What is the difference between Technical Support Associate vs Customer Support Specialist?
| Aspect | Technical Support Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; technical certifications often preferred | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Call centers, IT departments, technical help desks | Call centers, retail, online support platforms |
| Industry Usage | IT, software, hardware companies | Retail, telecom, service industries |
| Common Search/Comparison | Technical Support Associate vs Customer Support Specialist |
The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.
What are the most commonly searched types of Technical Support jobs in Mobile, AL?
The most popular types of Technical Support jobs in Mobile, AL are:
What are popular job titles related to Technical Support Associate jobs in Mobile, AL?
For Technical Support Associate jobs in Mobile, AL, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Mobile, AL look for?
The top searched job categories for Technical Support Associate jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Technical Support Associate jobs?
Cities near Mobile, AL with the most Technical Support Associate job openings:
Job description
Position Summary
Thompson Engineering is seeking a motivated Engineering Associate to join our growing engineering team in one of our Gulf Coast offices. This position is ideal for early-career engineers who are eager to develop their technical expertise while working alongside experienced professionals on a diverse portfolio of infrastructure projects.
The Engineering Associate will support the planning, design, and delivery of projects across a variety of disciplines, including site civil, transportation, water resources, hydrology and hydraulics (H&H), coastal engineering, federal, municipal, land development projects, or other civil engineering disciplines. This role provides excellent opportunities for mentorship, professional growth, and progression toward professional licensure.
Key Responsibilities
- Assist with engineering analysis, calculations, design, and preparation of construction plans and specifications.
- Support project teams in the design and development of transportation, site development, water resources, coastal, federal, and municipal infrastructure projects.
- Prepare engineering reports, cost estimates, quantity calculations, and technical documentation.
- Coordinate with multidisciplinary teams including survey, environmental, geotechnical, structural, and construction personnel.Â
- Participate in field visits, site investigations, and construction observations as needed.
- Utilize engineering software to develop design documents and project deliverables.
- Support project managers in maintaining project schedules, budgets, and client expectations.
- Continue professional development while working toward Professional Engineer (PE) licensure.
Qualifications
- Bachelor's degree in Civil Engineering or a related engineering discipline.
- 0–4 years of engineering experience.
- Fundamentals of Engineering (FE) certification preferred.
- Experience or coursework in one or more of the following disciplines is preferred:
- Site Civil
- Transportation
- Water Resources
- Hydrology & Hydraulics (H&H)
- Coastal Engineering
- Federal Infrastructure
- Municipal Engineering
- Land Development
- Experience with AutoCAD Civil 3D, OpenRoads Designer, MicroStation, or similar engineering software is preferred.
- Strong communication, organizational, and analytical skills.
- Ability to collaborate effectively within multidisciplinary project teams.
About Thompson Engineering
Founded in 1953, Thompson Engineering provides quality assurance and professional services for construction projects supporting industrial, infrastructure, and community development. Our services include drilling, materials testing, construction inspection, chemistry laboratory services, engineering design, environmental assessments, surveying, geotechnical studies, and construction management.
Today, Thompson Engineering is recognized for leadership on projects that define skylines, coastlines, and transportation networks across the Southeast. From project planning and design through construction and completion, we deliver innovative solutions to complex infrastructure and building challenges for industrial, commercial, transportation, federal, and municipal clients.
Equal Employment Opportunity Employer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.