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Technical Support Associate Jobs in Mobile, AL (NOW HIRING)

Thompson Engineering

Engineering Associate

Mobile, AL · On-site

... their technical expertise while working alongside experienced professionals on a diverse portfolio of infrastructure projects. The Engineering Associate will support the planning, design, and ...

Thompson Engineering

Engineering Associate

Mobile, AL · On-site

... their technical expertise while working alongside experienced professionals on a diverse portfolio of infrastructure projects. The Engineering Associate will support the planning, design, and ...

Thompson Engineering

Engineering Associate

Mobile, AL · On-site

... technical expertise while working alongside experienced professionals on a diverse portfolio of infrastructure projects.The Engineering Associate will support the planning, design, and delivery of ...

Thompson Engineering

Engineering Associate

Mobile, AL · On-site

... their technical expertise while working alongside experienced professionals on a diverse portfolio of infrastructure projects. The Engineering Associate will support the planning, design, and ...

Austal USA LLC

Integrated Operations Associate

Mobile, AL · On-site

... in technical and operational leadership roles. This program provides immersive exposure to Austal ... Support project work and continuous improvement initiatives related to production flow, engineering ...

BlastOne

Project Support Manager - Mobile, AL

Mobile, AL · Remote

  • Medical

  • Retirement

Support continuous development and cost reduction efforts by proving feedback and lessons learned ... Associates degree in a technical discipline is preferred. * Must demonstrate the ability to read ...

BlastOne

Project Support Manager - Mobile, AL

Mobile, AL · Remote

  • Medical

  • Retirement

Support continuous development and cost reduction efforts by proving feedback and lessons learned ... Associates degree in a technical discipline is preferred. * Must demonstrate the ability to read ...

Airliquidehr

Account Manager

Mobile, AL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... provide technical support and on-site expertise. * Internal Networking: Success in this remote ... Associates who are members of collective bargaining units should review their bargaining agreement ...

Rural King

Firearms Associate

Saraland, AL · On-site

  • Medical

  • Retirement

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

Rural King

Firearms Associate

Saraland, AL · On-site

  • Medical

  • Retirement

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

Rural King

Firearms Associate

Saraland, AL · On-site

  • Medical

  • Retirement

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

PetSmart

Pet Groomer & Salon Trainer

Mobile, AL · On-site

  • Medical

  • Retirement

  • PTO

Facilitates the associate experience and supports associate development. This includes but is not ... Proficiency with use of tools, equipment and products to perform technical work safely.

PetSmart

Pet Groomer & Salon Trainer

Mobile, AL · On-site

  • Medical

  • Retirement

  • PTO

Facilitates the associate experience and supports associate development. This includes but is not ... Proficiency with use of tools, equipment and products to perform technical work safely.

PetSmart Careers

Pet Groomer & Salon Trainer

Mobile, AL · On-site

$14.21 - $19.21/hr

  • Medical

  • Retirement

  • PTO

Facilitates the associate experience and supports associate development. This includes but is not ... Proficiency with use of tools, equipment and products to perform technical work safely.

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Mobile, AL

Technical Support Associate information

See Mobile, AL salary details

$10

$24

$56

How much do technical support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for technical support associate in Mobile, AL is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $26.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What are the most commonly searched types of Technical Support jobs in Mobile, AL?

The most popular types of Technical Support jobs in Mobile, AL are:

What are popular job titles related to Technical Support Associate jobs in Mobile, AL?

For Technical Support Associate jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Mobile, AL look for?

The top searched job categories for Technical Support Associate jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Technical Support Associate jobs?

Cities near Mobile, AL with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Engineering Associate

Thompson Engineering

Orange Beach, AL • On-site

Full-time

Re-posted 6 days ago

Job description

Position Summary─────────────────────────────────────────────────────── Thompson Engineering is seeking a motivated Engineering Associate to join our growing engineering team in one of our Gulf Coast offices. This position is ideal for early-career engineers who are eager to develop their technical expertise while working alongside experienced professionals on a diverse portfolio of infrastructure projects.The Engineering Associate will support the planning, design, and delivery of projects across a variety of disciplines, including site civil, transportation, water resources, hydrology and hydraulics (H&H), coastal engineering, federal, municipal, land development projects, or other civil engineering disciplines. This role provides excellent opportunities for mentorship, professional growth, and progression toward professional licensure.Key Responsibilities─────────────────────────────────────────────────────── Assist with engineering analysis, calculations, design, and preparation of construction plans and specifications. Support project teams in the design and development of transportation, site development, water resources, coastal, federal, and municipal infrastructure projects. Prepare engineering reports, cost estimates, quantity calculations, and technical documentation. Coordinate with multidisciplinary teams including survey, environmental, geotechnical, structural, and construction personnel.  Participate in field visits, site investigations, and construction observations as needed. Utilize engineering software to develop design documents and project deliverables. Support project managers in maintaining project schedules, budgets, and client expectations. Continue professional development while working toward Professional Engineer (PE) licensure.Qualifications─────────────────────────────────────────────────────── Bachelor's degree in Civil Engineering or a related engineering discipline. 0–4 years of engineering experience. Fundamentals of Engineering (FE) certification preferred. Experience or coursework in one or more of the following disciplines is preferred:Site Civil Transportation Water Resources Hydrology & Hydraulics (H&H) Coastal Engineering Federal Infrastructure Municipal Engineering Land Development Experience with AutoCAD Civil 3D, OpenRoads Designer, MicroStation, or similar engineering software is preferred. Strong communication, organizational, and analytical skills. Ability to collaborate effectively within multidisciplinary project teams.About Thompson EngineeringFounded in 1953, Thompson Engineering provides quality assurance and professional services for construction projects supporting industrial, infrastructure, and community development. Our services include drilling, materials testing, construction inspection, chemistry laboratory services, engineering design, environmental assessments, surveying, geotechnical studies, and construction management.Today, Thompson Engineering is recognized for leadership on projects that define skylines, coastlines, and transportation networks across the Southeast. From project planning and design through construction and completion, we deliver innovative solutions to complex infrastructure and building challenges for industrial, commercial, transportation, federal, and municipal clients.Equal Employment Opportunity EmployerWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.