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Technical Support Associate Jobs in Columbus, GA

GE Aerospace

Facilities Specialist

Auburn, AL · On-site

Provide technical support and guidance to controls technicians for out-of-the-ordinary electronics ... Associate's degree or a high school diploma/GED from an accredited school or institution GE Desired ...

InsCipher

Tax Associate

Columbus, GA · On-site

$21 - $26/hr

Provide technical assistance to InsCipher Connect clients * Coordinate multiple projects, ensuring ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

EMSAR

Field Service Engineer II

Columbus, GA · On-site

On-site technical field support (maintenance and repair) * FDA field change orders and recalls ... Associate's degree or trade/technical school certification * 1+ year of technical experience ...

EMSAR

Field Service Engineer II

Columbus, GA · On-site

On-site technical field support (maintenance and repair) * FDA field change orders and recalls ... Associate's degree or trade/technical school certification * 1+ year of technical experience ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Columbus, GA

Technical Support Associate information

See Columbus, GA salary details

$9

$22

$51

How much do technical support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical support associate in Columbus, GA is $22.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What are popular job titles related to Technical Support Associate jobs in Columbus, GA?

For Technical Support Associate jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Columbus, GA look for?

The top searched job categories for Technical Support Associate jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Technical Support Associate jobs?

Cities near Columbus, GA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Columbus, GA as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,976 per year, or $22.1 per hour.

Facilities Specialist

GE Aerospace

Auburn, AL • On-site

Full-time

Posted 13 days ago

GE Aerospace rating

8.8

Company rating: 8.8 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

14th of 72 rated aerospace companies

Job description

Job Description Summary
Job Description
The Lead Facilities Specialist develops practical and innovative ways to identify and meet goals. In this role you will be responsible for work that is less defined in scope, utilize your understanding and experience to execute business objectives, and have the ability to effect short-term and some long-term business goals.
Responsibilities
  • Plan projects for facility improvements from concept to completion
  • Create and implement an effective preventative maintenance program and ensures that all compliance standards are maintained and regulatory maintenance is executed
  • Forecast budget for the Facilities department and monitor throughout the year
  • Supervise a team of hourly maintenance technicians spread across 1st, 2nd, and 3rd shifts
  • Coordinate facilities initiatives with Operations team to support production
  • Ensure that equipment and services purchased are acceptable quality and cost effective
  • Develop and coordinate department proposals for facilities projects
  • Be on call for all facilities related emergencies
  • Ensure that all compliance standards are maintained and regulatory maintenance is executed
  • Negotiate, maintain, and review contracts for all third party contractors, cleaners, waste removal, vending, recycling, security provider, etc.
  • Provide technical support and guidance to controls technicians for out-of-the-ordinary electronics problems -Work with cross functional team to perform machine modifications, make control logic changes, and provide updated training and documentation as required
  • Work directly with Lead Maintenance Specialist and fill-in or replace during absences

Required Minimum Qualifications
  • Associate's degree or a high school diploma/GED from an accredited school or institution

GE Desired Characteristics
  • At least 4 years of experience in an HVAC or other Facilities Maintenance position within a manufacturing or shop environment)
  • At least 5 additional years of experience in electro-hydraulic machinery, major machine run-offs / installations, and maintenance repairs
  • Proficiency with control software and PLC's
  • Software Programming
  • Strong knowledge of Environmental, Health & Safety policy and procedure
  • Ability to manage multiple priorities under tight deadlines
  • Strong attention to detail and accuracy
  • Ability to bring assignments to a successful completion
  • Six Sigma training is preferred
  • Strong oral and written communication skills
  • Humble: respectful, receptive, agile, eager to learn
  • Transparent: shares critical information, speaks with candor, contributes constructively
  • Focused: quick learner, strategically prioritizes work, committed
  • Leadership ability: strong communicator, decision-maker, collaborative
  • Problem solver: analytical-minded, challenges existing processes, critical thinker

Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing.
Relocation Assistance Provided: No

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